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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,510 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Discrete earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite ear buds. So discreet and works wonders. Great warranty as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Seem OK, but a bit large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. I purchased these instead of apple earbuds so I could use on a Samsung device as well. If I were Apple only, I'd prefer the airbuds. These seem to be a bit heavy in the ear.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Greg - Thank you for your feedback. We are glad to know that you enjoy the sound on your Jabra Elite Active 65t. The Elite Active 65t ear buds have been designed and tested to fit most users securely and comfortably. The fit of the ear buds may take some getting used to, but the fit is important for optimal sound. We have developed a video on obtaining the proper fit, feel free to check it out here: https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02. If you have any questions or concerns about your Elite Active 65t, please do not hesitate to reach out to Jabra Support. We are always here to help. Thank you for your purchase, and your review! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality just didn’t fit my ears, gave to my son who loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Llcm

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the air pods! Clear sound and he app with it is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pair of truly wireless earbuds. They sounds greattt .. im amzed of how good these sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing and probably the best completely wireless!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and definitely replace airpods any day. Outstanding sound quality and tons of features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort and style

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and comfort to wear all day and while exercising

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best true wireless earbuds...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best true wireless earbuds that I have purchased. Stable connection and very good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son loved this gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my adult son. He loves the gift. Finds it great when exercising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless ear phones at this price range if you dont like samsung ear buds. Only problem for me is they go deep into the ear and you feel icthy and pain after sometime ( this is feel i felt dont know about others)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried them all...this beats apple,Samsung,beats .No complaints !!! Sounds is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is easily s 10/10 for these. Sound quality I would give 7/10. Overall great Headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the ease of use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the earbuds to be utilize while working without looking like I am being distracted. I can also privately listen to videos and meditative sounds. I normally don't use both because of my work environment but sometimes when I do I might be able to hear someone calling for me. I use the smaller earpiece cap but sometimes find myself a little uncomfortable and sometimes if I moved my too much it loosens the earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good - unfortunately they don't stay in my ears as comfortably as I would like and would repeatedly fall out at the gym.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Approved.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband and he loves them, says that the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now these right here are just great for everyday use and for in the gym sound quality is the best

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Very clear and great sounds. One of the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these 5 stars because of the quality and ease of use , and they are also water proof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and very good sounding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I have used, they sound incredible and great for exercising with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones really have great sound quality. They are as good as the more expensive ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones broke, Jabra customer service ghosted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bad enough that these headphones just crapped out after a little while. You have to wait for 45 minutes to get any help from Jabra. When they finally said 'ok, your headphones are defective,' things got even worse. First off, they won't send you a new pair. You have to mail them in first. And the mailing in process is insane. Jabra sends you an email. You have to fill out a lengthy form and upload the receipt. After you do that, nothing happens. No confirmation, no response. I must have done it five times just to make sure. A couple of weeks later, I called them and waited for 45 minutes to talk to someone. The person on the phone said the customer service reps just ignore these requests. But she agreed to just send me a return shipping label. I shipped them back and waited a couple more weeks. Then I called and waited another 45 minutes to get someone on the phone to ask what happened. The customer service rep on the phone said the return had been received and they're getting ready to ship me a replacement pair. Two weeks later, nothing has happened. I really don't want to wait another 45 minutes. I'll just wait for the competitor from Beats (owned by Apple) to come out. I just want to warn people not buy anything from Jabra. It's a really terrible company and you'll be very disappointed if you buy one of their products. I'm really surprised a legit retailer like Best Buy would sell their products.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Reed - We are so sorry to read about your your post-sales experience, and that your Jabra Elite 65t has not been working properly. This is not the experience we want for our customers, and we appreciate your feedback to make improvements in our processes. We encourage you to contact us on Facebook or Twitter in addition to phone and email so that we can make sure your case is resolved as efficiently as possible. We hope to hear from you soon, and thank you for your review. Jabra