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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,510 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and very good sounding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I have used, they sound incredible and great for exercising with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son! He really likes them. I would have given a 5 star but the left earbud doesn't want to stay in sometimes. All in all a great product. He's had them for 2 yrs and uses almost everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first set of wireless buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Fall out of my ears on occasion but I didn’t buy the sport edition so maybe that’s all I should have done. Wish I could use just left earbud at times but right one is the dominant one if you only wanna is one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is really good on this product. All the funtions runnig perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones really have great sound quality. They are as good as the more expensive ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones broke, Jabra customer service ghosted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bad enough that these headphones just crapped out after a little while. You have to wait for 45 minutes to get any help from Jabra. When they finally said 'ok, your headphones are defective,' things got even worse. First off, they won't send you a new pair. You have to mail them in first. And the mailing in process is insane. Jabra sends you an email. You have to fill out a lengthy form and upload the receipt. After you do that, nothing happens. No confirmation, no response. I must have done it five times just to make sure. A couple of weeks later, I called them and waited for 45 minutes to talk to someone. The person on the phone said the customer service reps just ignore these requests. But she agreed to just send me a return shipping label. I shipped them back and waited a couple more weeks. Then I called and waited another 45 minutes to get someone on the phone to ask what happened. The customer service rep on the phone said the return had been received and they're getting ready to ship me a replacement pair. Two weeks later, nothing has happened. I really don't want to wait another 45 minutes. I'll just wait for the competitor from Beats (owned by Apple) to come out. I just want to warn people not buy anything from Jabra. It's a really terrible company and you'll be very disappointed if you buy one of their products. I'm really surprised a legit retailer like Best Buy would sell their products.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Reed - We are so sorry to read about your your post-sales experience, and that your Jabra Elite 65t has not been working properly. This is not the experience we want for our customers, and we appreciate your feedback to make improvements in our processes. We encourage you to contact us on Facebook or Twitter in addition to phone and email so that we can make sure your case is resolved as efficiently as possible. We hope to hear from you soon, and thank you for your review. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Great sound, great mic, nice app. All around great earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these about a month and they are great. The sound is crystal clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for short listening periods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to "cut the cord" and free up some movement while mountain biking. These are decent but the become very uncomfortable after about 30 minutes of listening but that is purely subjective based on my ear structure. They offer three options for fitment but they are very soft and tend to slip although I've never had one fall out even while jumping and hitting roots and rocks. I've also had several signal issues and full drop outs when connected to my Galaxy S8+. They do charge fast and they are convenient and small but for the price I expected a little more comfort and better signal quality for an "activity focused" set of buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have really been enjoying using these wonderful buds.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology that allows the user to sweat on the product without any malfunction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and he loves them. He can hear great out of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better than Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a huge Apple fan but I must admit...these GREAT for the gym & a big improvement over Airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than the i pods. The noise cancelling system and quality of sound is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Takes some getting used but once you do it's the b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered if it fall out of my ear but it didn't and you get used to it and it's comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is adequate, the sound quality is slightly above average, and battery life is not great. I expected a lot more from earbuds that cost this much.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Festivus, thank you for writing a review of the Jabra Elite Active 65t. We are sorry to read that you are unsatisfied with the battery life of the Active 65t. The Active 65t offers up to 5 hours of battery life with a single charge. Regardless, we are happy to know that you are enjoying the sound quality and fit of the Jabra Elite Active 65t. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 65t with the customization features offered in the app. If you have questions or concerns, please contact the Jabra Support team: https://bit.ly/2Orm9s0. We are here to help! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clear sound in nice Grip I love them especially to use at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    work and fit great...wish I had went wireless befo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like them better than I thought. work great when working out or walking, running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a present for my sister and she loves them, she uses them for exercise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Noise cancellation is great. Quick easy pairing with multiple devices.

    I would recommend this to a friend