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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,510 reviews
  • Rated 1 out of 5 stars

    Does not stay in my ear despite my best efforts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think that I have abnormally shaped ears, but apparently, they were not designed for the Jabra Elite Active 65t. I cannot really comment on the quality of the sound because the headphones hardly stay long enough in my ear before they decide to take a suicide plunge from my ear lobes. I have no problem with airpods, the regular iPhone earphones, the Powerbeats Pro, Plantronics, but for some reason, these suckers just do not stay in there! I have tried all the silicone sizes, the comfy foam, and no luck! In addition to them not staying in at baseline, the buttons on the Jabra unit themselves mess up any chance of a seal you have managed to make after twisting into your ear lobe for about 20 minutes to get them to stay. First of all, once I get them to stay in for 5 minutes (max time before God forbid I breathe or have to move my jaw) - good luck trying to push any of the volume up/down or logo button. As soon as you press it, the headpiece dislodges the seal you've created and within 5 minutes poof, they are Houdini again. I thought if I kept messing with them they would get better, but no luck. Unfortunately, this was beyond the 15 days window of return at BestBuy so I'll have to figure out how to get rid of this poor investment.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kaliguy, We are sorry to hear that this has been your experience so far with the Jabra Elite Active 65t. We have a video linked below that shows how to get the best fitting for this headset. The proper fitting will ensure the best in-ear stability as well as comfort while using it. Please take a look. We hope this helps.
      https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02 Jabra

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device cannot even Hold a connection outside. I'm disappointed in the sound quality. For the price I feel like we should have got More features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not for me..

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too big for my ears, it hurts my ears if I use it for a long period of time. Maybe it’s not for me. But the quality looks sturdy and the look is so classy..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jabra’s Rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Jabras. From running to mountain biking they are always keeping me company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Valued Earbuds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves all the features these come with and is very happy with her new earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, excellent service support retail stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabra earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds very convenient and practical for every day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift For my boyfriend and he loves them. They are comfortable and the quality is great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I tried to like these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mine for less than a week and returned them. I really like the way they fit and they way they look, but for music they didnt sound as good as my Bose. The call quality was less than desirable. Not so much for me on my end, but everyone I spoke to on these complained about them. Some people even insisted I disconnect them to continue our call. I didnt buy them so that I could hold my phone up to my ears and talk. I prefer hands free calling and have enjoyed that for 2 years now. I decided to go back to the Bose...

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kcraig, thank you for taking the time to write a review on the Jabra Elite Active 65t. In the future we kindly ask to please contact our technical support team: https://www.jabra.com/support. We want to make sure that your product is working properly, and that you are completely satisfied. Thank you for your feedback! Jabra

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone quality is great, music loudness not so great, wireless connectivity not to good kept skipping, returned item, expected more for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I bought Jaybird runs but these are just of a higher quality in every aspect in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for listing to music and for talking on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just got them today. And already loving them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought them. So I can't really write much. But the calling feature is so good. Really clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jbl has a better bass. but these are more stable in your ears and has more fetures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent stand for Apple Watch and I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have this stand for watch and phone. Easy to use and pack to take when you travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound . Stats in your ear while working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than Apple airbuds. These stay in while running. Excellent sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabra earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds I do recommend. Takes a long time to recharge them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one in black. but I wanted a second pair so I bought the red. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great and have never dropped a connection while walking the dogs or mountain biking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headphone. Works well on calls and stays in ear while working out.

    I would recommend this to a friend