Customer Ratings & Reviews
- Model:
- 100-99010002-14
- SKU:
- 6252312
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Fits great in the ears but cuts in and out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to keep phone right with you in order for the ear buds to work
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Marlene, You should expect the Jabra Elite Active 65t to have a solid connection up to 33 feet. If you are not seeing this, please reach out to our support team. We will be happy to help resolve this issue. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Buyer Beware: It doesn't pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After deliberation between this and two other earbuds, I decided to get these. I based my decision on the features the product offered and the reviews even though I had pause given that about 20% or so of the reviews weren’t good. Well, unfortunately, the product I purchased fell in that 20%. I wish I could say there was a sound quality, fit, or some other in-play problem with the earbuds. But my problem was fundamental: the earbuds would pair with my phone (a Samsung S21+). I tried for a week to get it to pair to no avail. The earbuds weren’t even being recognized by my phone when attempting to pair. So, I returned them for a refund (there’s no way I would get another set). This is the first time purchasing this brand. Sadly, it will be my last.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Thank you for sharing your review of your experience with the Jabra Elite Active 75t. We appreciate your feedback. We are sorry that you had this challenge with our product, and we're sorry that you felt your only recourse was to return your device. We hope you'll consider Jabra again in the future. Thank you!
- Cons mentioned:Connection
Good fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would only connect to Alexa and not Google. Very frustrating
I would recommend this to a friendBrand response from Jabra
Posted .Hi BigPoppaPump - We are sorry that you had trouble connecting your Jabra Elite Active 65t with Google. In the Sound+ app, you can select Alexa or "phone default" to be your voice assistant. You will want to select "phone default" and ensure that Google is the default voice assistant that is selected on your phone. If you are having any trouble, please reach out to us so we can make it right: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer! Thank you for your review.
Eh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the older version better, oddly this new one doesn’t have caller ID.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Dream34- Thank you for writing a review of the Jabra Elite Active 65t. Please click on this direct link: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/b50745b7-4a84-4053-9e31-f08bb5ae0005 for more information on setting up your Voice Assistant. If you require further assistance, please contact Jabra Support: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you.
need some work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controls are great up setup was easy. biggest issue is the fit, I tried all 3 ear tips and within 10-15 minutes of using them my ears were in alot of pain. there was also zero base to them, sounded like i was listening from a tin can. I even downloaded the jabra app to adjust them and that did nothing to change the sound
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jdpeck- thanks so much for your review of the Jabra Elite Active 65t. We are so glad to hear that you are satisfied with the set up and overall functionality of the Elite Active 65t. However, we regret to hear that you were not satisfied with the audio quality and fit of the earbuds. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too snug. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Elite Active 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. We believe that the Jabra Elite Active 65t maintains a nice balance between the highs, mids, and lows of the audio you are listening to. In order to get the best possible audio quality with your Elite Active 65t, we recommend making sure your earbuds are placed correctly in your ears. We also strongly encourage you to check out our support article which details our helpful tips and tricks on how to get the best possible audio quality with your Jabra Elite Active 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-possible-audio-experience-when-listening-to-music-and-watching-videos#/. Please do not hesitate to contact us if you have any other questions or concerns about your earbuds: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We appreciate your feedback and are always here for you!
Initially Great, Doesn't Last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because needed one headset for multiple device pairing (PC and phone). At first, worked great. Left bud began not holding charge. Then, microphone didn't work with PC though worked fine initially. Tried re-pairing. Only really good for phone, but charge doesn't last long. And, always falls from ears. Never fit right. Went back to using Beats.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BeaNJ - We are sorry to hear that you had these troubles with your Jabra Elite Active 65t. The challenges you have described with the charging and microphone are not expected, and we hope that you will contact us so we can make it right: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Also, please feel free to check out this video that we developed which demonstrates the proper fitting of the earbuds: https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02 . Thank you for your review!
Won’t work individual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked they way they worked but was very upset they would not work individually
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Cpend- The Left Earbud of the Elite 65t has to be in range with the Right Earbud to function properly. The maximum range between the earbuds is 20cm/8in. Please feel free to use the Right Earbud independently. You can play/pause by pressing the multi-function button or by pausing from the phone. If you use the Right Earbud independently, the volume has to be controlled from the phone, and you have to skip tracks from the phone (since you aren't using the Left Earbud). The Right earbud is where the Bluetooth connection between your phone and the Elite Active 65t is hosted. The Left Earbud is then connected to the Right Earbud through a different kind of connection (not Bluetooth), and that's why the Left Earbud will not work independently (since it doesn't have a Bluetooth connection with the phone). If you have any additional questions or concerns, please contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. Thank you for writing a review of the Jabra Elite Active 65t.
- Cons mentioned:Connection
Nope!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud never turned on, never synced with the left earbud or phone. I had my tech-savvy sons attempt to connect it, but to no avail. I really wanted these to work, but I had to return them.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Geemelah- We are very sorry to hear that you decided to return your Jabra Elite Active 65t because you could not power on the right earbud of your device. We wish that you would have contacted our Product Support Team before returning your Jabra Elite Active 65t so that we may have looked into the challenge you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
Good but not sooo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. No transparency. Everytime ANC is not good
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ahmed- We appreciate your review of the Jabra Elite Active 65t, and we are sorry to hear that you are not completely satisfied with the device. At this time, please be advised that the Elite Active 65t only features passive noise cancellation for the user, not ANC. To get the best possible audio quality with your Elite Active 65t, we recommend making sure your earbuds are placed correctly in your ears. You can check our support page here to ensure you have the proper adjustment: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Ensuring you have the best fit with the eargels on your Jabra Elite Active 65t earbuds is also vital for making the most out of the passive noise cancellation function of your earbuds. A snug fit will create a seal around the outside of your ear canal, which will, in turn, prevent ambient noise from getting into your audio stream. Please do not hesitate to contact us if you have any other questions or concerns about your earbuds: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are always here for you!
Basic head wear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only basic. I hoped for more out of them but I was let down. Maybe sony is better at it.
I would recommend this to a friendBrand response from Jabra
Posted .Hello- thank you for your review on the Elite Active 65t! We are sorry to hear that the product did not meet expectations. We kindly recommend to please contact our support team: https://www.jabra.com/contact/support/jabra-support-consumer, if we can improve your experience in any way!
OK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are ok. they get the job done. they kept falling out of my ears
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Steven- Thank you so much for taking the time to write a review of the Jabra Elite Active 65t, we really appreciate it. We are glad to hear that you are liking the functionality of the Elite Active 65t, but we regret to learn that you are not able to find a secure fit with the earbuds. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite Active 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support#/. We are always here for you!
Item was ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear tips should have more options, one size doesn’t work
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Bagman, Thank you for your review of the Jabra Elite Active 65t. With the 3 included sizes of eargels, most people can find a fitting that works for them. Please feel free to reach out to us with any questions or concerns. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
- Pros mentioned:Sound quality
Had to return, poor bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these within a week. They sounded OK, but the bluetooth connection was very unreliable. For what these cost, this was unacceptable. Replaced with Bose Soundsport Free, which are flawless, and sound much better. Would NOT recommend the Jabra Elite active.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello PennSt8er, We are sorry to hear that this was your impression of the Jabra Elite Active 65t. You should expect a consistent and reliable connection up to 10 meters of line of site. With any Jbra products in the future, please feel free to reach out to our support team. We are always happy to assist you.
https://www.jabra.com/contact/support/jabra-support-consumer
Brand New Right Earbud Never Worked!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud was broken right out of the brand new box, and unfortunately for me, I didn't attempt to contact Jabra right away. Luckily, I was able to buy a replacement earbud and they work just fine now, but I doubt I will ever buy another pair from Jabra again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ChowChow1- We are sorry to hear that the right earbud of your Jabra Elite Active 65t did not work as advertised when you removed the product from the packaging for the first time. We do not expect the kind of behavior you describe. While you have already purchased replacement earbuds for your Jabra Elite Active 65t, we strongly encourage you to contact us about your original right earbud: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are happy to help you out in any way we can. Thank you.
Lost one!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dang things so small I’ve lost one, be careful of them when you take em off!
I would recommend this to a friendBrand response from Jabra
Posted .Hello Pushedtothelimit, we are so sorry to hear about that. If you have anything else you would like to share about your experience with the Jabra Elite Active 65t, please contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support at any time. We are here to help!
Good for stationary use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your working out, running or bending over they tend to fall out no matter the size of earbud.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Kamilha - We appreciate you taking the time to write this review. We are very sorry that the Jabra Elite Active 65t did not meet your expectations. We hope you took the time to view our video tutorial on how to obtain the proper fit for the Elite Active 65t, which can be found at https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02. If you continue to have troubles with the fit, we suggest you reach out to us directly. Thank you.
not comfortable in the ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all good except not comfortable in the ear. feel like a button ball inside..
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Forest- We are happy to hear that you enjoying the Jabra Elite Active 65t, but it is unfortunate that you are having trouble with the fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the best, optimal fit. Thank you for your review, and for sharing your feedback.
Heard they were good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave them as a Christmas present, totally overspent; not on the earphones but on the person
I would recommend this to a friendBrand response from Jabra
Posted .Hello Mike, We hope that the Jabra Elite Active 65t headset is performing well, as expected. If you have any questions or specific issues arise with it, or any other Jabra product, please feel free to reach out to our support team. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
No good for ME
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these a two only because, I like the way they look. Other than that, they are no good for ME. I wanted to like them. They had good reviews, but just didn't work out for me. The sound was not all that great to me. The fit was no good for me.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Scrappy - Thank you for reviewing the Jabra Elite Active 65t. We regret to hear you did not enjoy the fit or sound of the headset. Can you give us more details about your issue by contacting us at https://bit.ly/3KTmuyy We hope to hear from you soon!
No Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy these earbuds no more because the quality isn't good at all you need to talk up so the other person can hear you when you have the volume turn alway up . Plus in order to hear clearly close your window in a automobile you still have to raise your voice.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Johlbe63456, thank you for writing a review of the Jabra Elite Active 65t. It is unfortunate that you are having trouble with the volume level. This is not expected. We recommend contacting the Jabra Support Team: https://bit.ly/2Orm9s0. We are happy to assist you with any concerns you may have.