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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,510 reviews
  • Rated 3 out of 5 stars

    I would get the new model

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back after a week . The newer model was worth the extra cash.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JayD- Thank you for writing a review of the Jabra Elite Active 65t. If you have specific information to share regarding your experience, please feel free to contact Jabra Support at any time: https://bit.ly/2Orm9s0. We truly appreciate all customer feedback. Thanks, again! Jabra

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not worth the price. Better stuff out there for alot less

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded great... For the 2 days they worked. After that I could not get the main (R) bud to charge. Makes them worthless as the passive (L) bud won't work if main one doesn't. Seems like a design flaw imo.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - We're very sorry to hear that you're having this challenge with the right earbud of your Elite Active 65t. Would you be willing to contact our Online Suport team by sending us a direct message on Facebook or Twitter? We'd be more than happy to help you find the best possible solution to this issue. Thank you! Jabra

  • Rated 2 out of 5 stars

    Worst purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having them for 3 months the battery is inconsistent. there's a bit of interference when too far away from your device. The case won't charge to 100% even after 8hrs of being plugged in. I thought i was upgrading from my j-lab ear plugs but i was wrong.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Pearlandtx, thank you for writing a review of the Jabra Elite Active 65t. These challenges you are experiencing with the battery life is certainly not expected. We kindly suggest resetting the charging case at your earliest convenience:
      Open the charging case and place the earbuds inside the case.
      Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v. 
      (Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage)
      Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
      Allow the earbuds and the case to charge for 2 hours to receive a full charge.
      If you continue having trouble, please contact the Jabra Support Team: https://bit.ly/2Orm9s0. We are here to help! Jabra

  • Rated 3 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not keep these because you cannot hear out both at the same time on a call

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Stinger915 - We appreciate your review of the Jabra Elite Active 65t! When taking a call using the Elite Active 65t, both earbuds will be used to both transmit and receive audio, unless you are only using the right earbud. In this case, you may not have the left earbud on or connected while in a call. We encourage all users who face any technical challenges to contact our support team for a solution: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Although we understand you have already returned your Elite Active 65t, feel free to reach out to us with any questions. Jabra

  • Rated 3 out of 5 stars

    The product is not as I expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is overrated in ads but the actual one is different!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Rick- thank you very much for taking the time to write a review of the Jabra Elite Active 65t, we truly appreciate it. We are sorry to hear that you are not completely satisfied with your Jabra device. We would love to answer any questions or address any concerns you may have about the Elite Active 65t and we encourage you to contact us at your earliest convenience. In order to reach us, simply go to our website and navigate to Support. From there, enter the name of your device. There, you will be able to find our Frequently Asked Questions, as well as various other resources and our contact information down at the bottom of the page. We want you to have the best possible Jabra experience! Jabra

  • Rated 3 out of 5 stars

    Good buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good bus, but its not perfect. Its ok for gym!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DjMonkey, thank you for writing a review of the Jabra Elite Active 65t. Its unfortunate that you do not believe the Jabra Elite Active 65t is perfect, but it is nice to know that you are enjoying your Active 65t Earbuds at the gym. If you have something to specific to share regarding your experience, please contact Jabra Support: https://bit.ly/2Orm9s0. We are here to help! Thanks, again. Jabra

  • Rated 3 out of 5 stars

    Good sound, wish they got a little louder.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for working out only, ears get sore after about an hour or so

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best I've used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for several days now and have been using them on a daily basis for several hours per day. These are by far the most comfortable wireless earbuds that I've used and I've used quite a few different brands to include Apple AirPods, JLab Epic Air and Bose SoundSports (although not completely wireless). Before I got these, my favorite completely wireless earphones were hands down the Apple AirPods, but now these Jabra's are my new go to earphones. They just simply work, they sound great, are extremely comfortable and have some great features. Right out of the box, mine were at 62% charged, so I was able to use them right away. The charging case that comes with it, is slightly larger than the AirPods case, but fits well in my pocket. Pairing was as simple as pressing both earphones and connecting to my iPhone X. I also paired them with my Google Pixel XL and was happy to see that I could connect to two devices simultaneously. They fit great right out of the box. They fit snugly and was extremely comfortable. I used them on a run and I didn't have to re-adjust them or push them in tighter. I normally don't use noise cancelling headphones when running, but with the app, I was able to adjust the amount of outside sound I felt more comfortable running with them. With the app, you can customize the EQ, amount of "HearThrough" or outside sound, EQ presets, and get software updates. You also register them with the app and they add a two year replacement warranty to them. The sound is about the best I've heard on a truly wireless earphone. Great bass which is adjustable along with the mids and treble. Even when talking on these, the sound is clear and loud. I appreciate that they have the call name or number announce as well. To answer a call, a quick tap on the right bud and the call answers. To adjust the volume, press the little raised hash on the left bud and to change a song track press and hold the same buttons to go back or skip the current track. The only slight negative with these earphones, is the amount of pressure needed to change the track and volume. Maybe because these fit in your ear, the pressure seemed a bit much, but it wasn't unbearable or uncomfortable. These are a great set of earphones. At the current price of $189, they are pricey, but they have more features than some of the other options offer in this category. I am a big Apple fan and typically stick with Apple products, but these have made me regret purchasing the AirPods. You cant go wrong with these. Pros: - Comfortable, tight fit - Great sound - Connect to two devices simultaneously Cons: - Pressure needed to press buttons on ear buds - Price is a tad bit on the high side

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Uncomfortable fit. To each their own.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GieMarie - Thank you for your review! We are pleased to know that you enjoyed the sound! We are sorry that you did not find the fit to be comfortable. Have you tried all sizes of the provided ear gels? You will also need to rotate the buds in your ear to sit securely and comfortably. Please feel free to contact us with any questions or concerns: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer We are here to ensure that you have the best experience possible with Jabra. Jabra

  • Rated 3 out of 5 stars

    Looking for great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to impressed sound to low not easy to hook up to bluetooth

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Edoub- We are sorry to read that you are not impressed with the Sound, and the Bluetooth pairing process of the Jabra Elite Active 65t. We believe the Jabra Elite Active 65t offers great sound quality and cool features. It is unfortunate that you did not have this experience. Regardless, your feedback is truly appreciated and we will certainly pass this information along. Thank you for writing a review. Jabra

  • Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds replaced around the neck ones. Not bad for wireless. Little pricey.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless. Never going to work right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Bluetooth. Don't expect a lot, expect a buggy product. They might work, they might not., but hey Bluetooth. Might fault for buying wireless. Then again they are wireless so don't expect them to actually work as expected.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Noooooooooooooooooooooooo - We are sorry to learn that the Jabra Elite Active 65t does not fully meet your expectations. If you have any questions or concerns, we invite you to contact our Product Support Team for assistance. Contact details can be found on our website within the Elite Active 65t support pages. Thank you. Jabra

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like I have to put my hand over it to hear something's.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can’t hear out of them and I think I should have bought a different brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with sound. One ear bud stops what times

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Rudy, thank you for writing a review of the Jabra Elite Active 65t. It is unfortunate that you unsatisfied with the sound quality. If you have questions or concerns, please contact the Jabra Support team. To do so, simply open the Sound+ app, click About-Contact, then Jabra Support. Jabra

  • Rated 3 out of 5 stars

    They are good but bulky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good but a little bulky. I like the air pods better

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TxReviews- Thank you for writing a review and sharing this information. We are sorry to hear that you are not satisfied with the size of the Jabra Elite Active 65t. We appreciate your feedback and we will most certainly share this information with the development team. If you have any other questions or concerns, please feel free to contact the Jabra Support team at any time: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are happy to help you. Jabra

  • Rated 3 out of 5 stars

    Great sound but no control for samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed them but had issue trying to change song without using my phone.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Gavin - We are glad that you enjoy your Jabra Elite Active 65t. To change a song using the Elite Active 65t, you should hold down the Volume Up or Down button until you hear a beep (this should be about 2 seconds). If you have any questions or this is not functioning properly for you, please reach out to our technical support team: http://bit.ly/jabraCSsupport. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Sound with lacking base

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not as good as Bose true wireless due to lack of serious bass

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jess - We were sorry to learn that the Jabra Elite Active 65t did not meet your expectations. There is an equalizer setting found within the Jabra Sound + app that allows you to customize the audio to your personal preference. If you have any concerns related to your Elite Active 65t, we invite you to contact us directly for assistance by completing the web form at https://bit.ly/2wIr6ln or give us a call. Thank you. Jabra

  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are ok but took them back for the bose. can't beat the bose

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi there! We are sorry to hear about this. In the future, please feel free to contact our technical support team:https://www.jabra.com/support#/. We want to make sure you have the greatest experience with the Elite Active 65t, and here with us at Jabra. Thank you so much for your feedback. Jabra