Customer Ratings & Reviews
- Model:
- 100-99010002-14
- SKU:
- 6252312
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
Definitely wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble keeping them in ear at first.
I would recommend this to a friendBrand response from Jabra
Posted .Hi there! We are sorry to hear about what you are describing about the Elite Active 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error most users are able to find a fit that is both secure and comfortable. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 65t with the customization features offered in the app. We appreciate your feedback, and thank you for your review. If you have any questions, please contact our support team: https://www.jabra.com/contact/support/jabra-support-consumer. Thanks!
Too much interference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I primarily used these at the gym. Waaayyy too much interfernce from all the signals around me. Could not enjoy them not even for 5 minutes. Great when they work, but it's too bad they didnt account for that and have a fix for it. Disappointed...
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Haus- Thank you for your review of the Jabra Elite Active 65t. We are sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. If you have any additional feedback or questions, we kindly ask that you contact our Technical Support Team here: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you!
Amazon reps are better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for quality. Doesn’t stay in ear or case.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Tuan. We are sorry to hear that you are not satisfied with your Jabra Elite 65t. For the optimal fit, we recommend that you try each of the different EarGel sizes. The fit should feel tight and secure in your ear. We have a video on how to find the perfect fit here: https://bit.ly/2JuRUKB. Please contact our technical support team if you have any questions: https://bit.ly/2wIr6ln. Thank you!
uncomfortable, connectivity issues, worse purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone that designs something you stuff in your ear should really understand the anatomy of the ear. PAIN. I can stand still, 20 feet from my phone and rotate my head and it will disconnect and reconnect at will. Sound quality is lacking at best. And the phone functions are a crap shoot, choppy audio, at least the at my end. To connect to an incoming call, not going to happen 90% of the time. When the voice prompt is talking it can't hear your commands. And I won't get into the dysfunctional storage case. If I had one thing to tell the engineers to change, make them break when they fall out of the ear. Would make it stomping it to death a little less painful on the pocket book. I really tried to enjoy these, but no, not ever going to happen.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Computerdunce, We are sorry to hear that this has been your experience with the Jabra Elite Active 65t. You should be expecting comfortable fitting, steady connection up to 30 feet, and ease of use. With the 3 different sized pairs of eargels, finding a fit that works for you should be easy, We do have a video available that should help. Please take a look. Also feel free to contact our support team so that we can help resolve your concern with the connection and button use. Thank you.
https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
https://www.youtube.com/watch?v=9yK7q6hfWIo&t=13s
Great sound, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were physically a bit too big for my ears, so they had a tendency to fall out unexpectedly. It wasn't that they were loose in the ear canal so much as they were not tight enough in the outer ear. Too bad. So I returned them for credit.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello CosmoC- Thank you for writing a review. We are sorry to learn that you are having trouble with the fit of the Jabra Elite Active 65t. In the future, please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! Thanks again for sharing your feedback.
I like them but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.....sometimes they find a way to wiggle out of my ear.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No memory. Difficult to storage them into their case.
I would recommend this to a friendBrand response from Jabra
Posted .Hello Viktor - We are sorry to read that you found the Jabra Elite 65t earbuds difficult to store in their case, although we truly appreciate your feedback. If you have any other questions or concerns, please feel free to reach out to our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review!
It's all about the bass, bout the bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it's my ears but the buds are lacking in bass
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi John - We are sorry to hear this! Our Jabra Elite Active 65t users love this product for its excellent sound quality and bass response. Have you tried using the music equalizer to customize your sound in the Jabra Sound+ app? Also, you may consider trying out a different fit combination: https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02. We hope this helps! Please feel free to contact us more directly with any questions: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Thank you!
- Pros mentioned:Sound quality
Stopped working after 2 weeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used them 3 times at work while sitting at my desk. Today (march 21 2019) the right ear will not turn on with a full charge. I enjoyed the sound quality and features but wont buy another pair.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Rome - We are glad you enjoy the sound quality and features of the Jabra Elite Active 65t, but we are sorry to hear that the right earbud is no longer functioning properly for you! If you just purchased these, we recommend that you contact the store for an exchange. Otherwise, our technical support team will gladly help you find a solution for this: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We hope to hear from you soon, and thank you for your review.
Did't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the issue with earbuds is you need to have ears shaped a certain way for them to stay in. The left one was fine for me, the right one kept popping out. I inserted them both the same, tried alternate positions but no luck. Returned them.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello gptchi, We are sorry to hear that you were not able to find a fitting that works for you with the Jabra Elite Active 65t. Getting the right fitting includes selecting the correct eargels from the 3 included sets, as well as the correct "twist" to seat it correctly into the ear. We have linked a video below that shows this. In the future, please feel free to contact us, we are always happy to help. Thank you.
https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
- Cons mentioned:Connection
Jabra-Elite Active 65t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This earbud did not connect with my iphone or laptop. Brought it back to Best Buy and the tech could not connect it too. Switched and bought a different earbud.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Kathy, thank you for writing a review of the Jabra Elite Active 65t. The challenges you experienced with the Bluetooth connection is not expected. In the future, please contact the Jabra Support team. We are here to help you. Regardless, your feedback is greatly appreciated and we will certainly pass this information along to the appropriate team.
- Cons mentioned:Connection
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has great service. But the product was defective, very difficult to connect and the left bud did not work at all. Very disappointed.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello- Thank yoou for your feedback of the Jabra Elite Active 65t. We are very sorry to hear that you decided to return your Jabra Elite Active 65t as a result of the challenges you faced connecting the device and with the left earbud. We wish that you would have contacted our Product Support Team before returning your Jabra Elite Active 65t so that we may have helped you. We hope that you will consider Jabra again in the future! We are always happy to help.
great sound but won't stay in my ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's pretty much it. I'd love them if they'd stay in my ear, but they don't. I've tried all of the fittings and still. I wear them while exercising and have to constantly adjust them before they fall out.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi jgut- thanks so much for your review of the Jabra Elite Active 65t, we appreciate it. We are happy to hear that you are happy with the audio quality of the earbuds, but are sorry to hear that you are unable to get a secure fit with the earbuds. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite Active 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you!
Not so great earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter. One of them would not work after a few months and were replaced under warranty, so buyer beware. Personally, I would recommend the Apple AirPods over these ear buds.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello KCViper- Thanks for your review of the Jabra Elite Active 65t. We are sorry to hear that your daughter's earbuds starting giving her difficulty after a couple of months of use, but we are thrilled you were able to get the device replaced with our support team. We do not anticipate that your daughter will have any challenges with the replacement pair. We would love to answer any questions or address any concerns you may have about the Jabra Elite Active 65t and we encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support#/. We want you to have the best possible Jabra experience!
Bought 3 sets of these
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I 've bought 3 sets of these over the past year. 2 were for my sons, and one for me. So far - one set works. After six months one set malfunctioned and there is no sound out of one of the ear buds. Best Buy referred me to the manufacturer - Jabra. There has been zero support or response from them. STAY AWAY from these. They fall out of my ears and when there is a warranty issue the manufacturer won't support with service. Better off with Bose or Sony. Those companies have 800 numbers where you can speak to a human and resolve any issues. I CANNOT RECOMMEND Buyer Beware
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi John- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Jabra is garbage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had unit for less than 60 days, left Ear stopped working. Contacted support took 4 separate calls to get return authorization and now nearly Two months later the best answer they can give me is “yours is back ordered best we can do is send you a different version/color of the product.” If I’d wanted that version, I’d have bought it. I assumed this company would do Business more like Bose or Apple, that answer is more like the designer Knockoff brands on eBay. AVOID THIS BRAND
No, I would not recommend this to a friendBrand response from Jabra
Posted .Nojabra- Thank you for your review! We are so sorry to hear about the challenges you are having with your Left Earbud. This is certainly not what you should expect. We are truly sorry about this delay. We kindly ask to please continue working with our team for the appropriate assistance. We are here for you! Thank you for your feedback.
- Cons mentioned:Case
Buyer Beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging cases on these stop working. This is my second pair where this has happened. Will never purchase again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Shaunie - Thank you for reviewing the Jabra Elite Active 65t. We regret to hear your experience with the device. At your earliest convenience please reach out to our Product Support Team at the following link for further assistance with your Elite Active 65t. We hope to hear from you soon! https://bit.ly/3IVKNut
Too much wrong with them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these - 1) the corkscrew turn to put nto the ear canal left a tight fit, very snug 2) when running, after a decent sweat the plugs would pop out. I tried the larger buds but only a minor improvement. Once your ear gets sweaty these guys want to pop out 3) microphone needed to capture external sounds left voices very tinny, an unnatural sound to peoples voices. I returned these within a week. Overpriced and underdelivered.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Thanks so much for your review of the Jabra Elite Active 65t, davenj. We are sorry to hear that you were not satisdied with the fit and the call quality of your Elite Active 65t and that you decided to return the device. We are very sorry to hear that you decided to return your Jabra Elite Active 65t. We wish that you would have contacted our product support team prior to returning your Jabra Elite Active 65t so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help.
A really bad first impression.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking these up for quite sometime i decided to purchase these bad boys after 4 hours of receiving the headsets i was only able to use one of them. I followed numerous instructions trying to pair the left to the right to no avail. It was so stressful, the app was easy to install the interface was the nice the access to white noise as a courtesy for buying the headsets amazing, but the quality and the overall headset itself was not worth it. Maybe in the future when they release a fix or create a better product ill swing back to these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .HiRez- The Left Earbud of the Elite Active 65t has to be in range with the Right Earbud to function properly. The maximum range between the earbuds is 20cm/8in. Please feel free to use the Right Earbud independently. You can play/pause by pressing the multi-function button or by pausing from the phone. If you use the Right Earbud independently, the volume has to be controlled from the phone, and you have to skip tracks from the phone (since you aren't using the Left Earbud). The Right earbud is where the Bluetooth connection between your phone and the Elite Active 65t is hosted. The Left Earbud is then connected to the Right Earbud through a different kind of connection (not Bluetooth), and that's why the Left Earbud will not work independently (since it doesn't have a Bluetooth connection with the phone). We appreciate your feedback. In the future, we hope you will contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support if you have any questions or concerns. We are here for you!
jabra 65ft headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not buy again! the worst pair of earbuds i bought in a long time . do yourself a favor and get the headphones that you want. spent 170 on these and dont even use them!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Cajuncostal - Thank you for reviewing the Jabra Elite 65t. We regret to hear about the challenges you are experiencing with your device. Please contact us with more details so we may assist you further. https://bit.ly/2KhAlnG