Customer Ratings & Reviews
- Model:
- 100-99010002-14
- SKU:
- 6252312
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
Not so good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The jabber a had terrible sound for listening to music but the advantage to this product is you can put it on a feature that you can actually hear through your earphones if you are running.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mickeynickh, thanks for your review of the Jabra Elite Active 65t. We are glad to hear that you are enjoying the HearThrough feature of your Elite Active 65t, but regret that you did not find the audio quality of your earbuds to be what you expected. In order to get the best possible sound from your earbuds, we advise you to make sure that you have a snug and secure fit with your earbuds. This will create a seal around the outside of your ear canal, ensuring that no sound escapes. You can also check out our support article which details how to get the best audio quality while listening to music and watching videos: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-possible-audio-experience-when-listening-to-music-and-watching-videos#/. We are here for you and we encourage you to contact our product support team so that we may help you further: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support.
Don’t purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time or money on this!??Purchased this in May 2021 as part of a Father’s Day gift but only one ear plug works and already nonreturnable @ Best Buy. Two lessons learned: #1. Don’t buy anything from Best Buy that can’t be returned when it is opened. #2, Don’t buy gifts in advance at Best Buy, check other stores return policies & buy from the one who will accept a bad product back. #3. Don’t purchase any products from this manufacturer!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Donotpurchase- Thank you for your feedback regarding your experience with your Jabra Elite Active 65t and Best Buy. We regret to read that one of your Elite Active 65t earbuds was not working as we expect it to and that you could not return your device to Best Buy. While we cannot accept a return for a refund of your device, we would be grateful for the opportunity to look into the challenge you face with your Jabra Elite Active 65t. We hope you will contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We want you to have the best Jabra experience possible.
Not worth the cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't hold up. Only had them for about a month before they started cutting out and crackling. We ended up returning them and going with a different brand.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mmitchell- We appreciate your feedback on the Jabra Elite Active 65t. We are glad that you enjoyed the Elite Active 65t for the first month you had them before the earbuds started cutting out and crackling; this is certainly not the type of behavior we anticipate from our products. We regret that you felt you had to return the Jabra Elite Active 65t rather than contact us. Our Product Support Team would have been more than happy to help you with your challenges. We hope that you will keep Jabra in mind for the future. We are always here for you. Thank you.
Static. People cant hear me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are times while in use lots of static even in clear areas with no interference. People that I'm talking to on the other line have a hard time hearing me. Thinking about taking them back.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Abmik31 - We are sorry to hear this! Interference can be unavoidable with any Bluetooth device in certain environments, but we would like the opportunity to work with you directly to get to the bottom of this. We want for you to have the best experience possible with our product. Please give us a call or send an email: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality pales in comparison to Bose. Syncing is always an issue even though I sync to the same device. The buds have fallen off on occasions. Overall, not happy with the purchase
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Joe, We are sorry to hear that this has been your experience so far with the Jabra Elite Active 65t. You should expect an easy and reliable connection. Please contact our support team so that we can work to resolve this issue. We have also linked a video below to show how to get the best fitting, which will ensure in-ear stability. Thank you.
https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
- Cons mentioned:Connection
It’s poor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this because you have to put both headphones same time it’s not working left side headphones until right side headphones using
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello! We are sorry to hear about that. What you are requesting would not be possible. Let us explain why the independent left earbud is not currently possible. The right earbud is where the Bluetooth connection between your phone and the Elite Active 65t is hosted. The left earbud is then connected to the right earbud through a different kind of connection (not Bluetooth), and that's why it won't work independently (since it doesn't have a Bluetooth connection with the phone). Regardless, your feedback is extremely valuable to us, so thanks for sharing! Please contact our support team: https://www.jabra.com/contact/support/jabra-support-consumer if you have any questions! Thank you so much for your review!
Great until its not
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud went out and seems to be a common issue. I bought these 8/20/19 and the left stopped working 10/19/19... didn't last two months. Very disappointed with the purchase.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Chansp- Thank you for writing a review on the Jabra Elite 65t. We appreciate your feedback! We are sorry to hear about the left ear bud, this is not what you should expect. We kindly ask to please reach out to our technical support team https://www.jabra.com/support#/ so that we can check into this for you. We want to make sure that your Elite 65t is working properly. Thank you so much! We hope to hear from you soon.
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these at all. The sound quality was low even when i had the volume on my phone to the max. They keep falling out of my ear even though I changed ear canal cushions.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello PartyTime, we are so sorry to hear about this! What you are describing about the volume is not what you should expect. We kindly ask to please contact our support team for further assistance: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We want to make sure that you product is working properly. Thank you!
Jabra 65t
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was ok but not great. As soon as i was face down during a workout they fell out. There are better options out there for the money.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jonnyslim, thank you for writing a review of the jabra Elite Active 65t. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. Please feel free to contact us anytime: https://bit.ly/2Orm9s0. Thanks, again!
Buy the warranty - these things will stop working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you decide to purchase this product, I highly recommend purchasing the warranty. I need to exchange my second pair for a third pair. These earbuds will stop working on the left side. These earbuds are great when they work, but they will definitely stop working within a year. I can't use the warranty I purchased right now because they're not taking exchanges/returns due to the COVID-19 outbreak. Right now, I'm stuck with a pair of earbuds that have no sound coming out of the left side.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Jkihkhi- Thank you for writing a review of the Jabra Elite Active 65t. The challenges you are experiencing with the Jabra Elite Active 65t's Left Earbud is certainly not expected. We kindly ask to continue working with the Jabra support team for the best assistance with this case. We are here for you and happy to help.
not so good... do not purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was dim and the fit was poor they would not stay in my ears the overall feel was not as high quality as one might expect for the price.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Geoffrey, thank you for writing a review of the Jabra Elite Active 65t. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. To reach out, simply open the Sound+ app, click About, then Jabra Support. We are here for you!
Good in some ways
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functionality was good but they would fall out of my ears and the call quality for the person on the other end was bad. Ended up getting the newest AirPods and love them.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Yoga, We are sorry to hear that this has been your experience with the Jabra Elite Active 65t. We have a video linked below that shows how to get the best fitting for this device. This will ensure not only the best in-ear stability, but also that the microphones are aligned to best capture your voice for calls. We hope this helps. Thank you.
https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
Good sound, won't stay in your ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: I sweat a ton when working out. I have yet to find a pair of bluetooth headphones that can withstand my rigorous perspiration and workouts. I bought these and used them the same day. Within an hour of using while working out, the right bud slipped out. Then the left. I couldn't go hard on my sprints out of fear of losing one. I will be returning these. Big disappointment.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ClosetedEpicGamer- thanks so much for your review of the Jabra Elite Active 65t. We are glad to hear that you are satisfied with the audio quality of the earbuds. However, we are sorry that you were not able to find a secure fit with the earbuds when exercising. That is certainly not what we expect. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite Active 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you!
- Cons mentioned:Connection
Headphones cant maintain a steady connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried updating the firmware.. went as far as rotating outerwear and these headphones lose connection non stop. Ended up returning then
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Andres - We are sorry to hear that you had connectivity issues with your Jabra Elite Active 65t. What you describe is very unexpected, and we wished to have had the opportunity to assist you. In the future, please do not hesitate to reach out to us: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Thank you for your review.
Didn’t work as expected
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as expected while I was listening to music the music would skip very annoying took them back and bought the AirPods Pro better choice.
I would recommend this to a friendBrand response from Jabra
Posted .Hello Tom1- Thanks for your review of the Jabra Elite Active 65t. We are sorry to hear that the Elite Active 65t did not meet your expectations and gave you challenges when listening to music. This is certainly not the kind of behavior we expect from our devices. We wish that you would have contacted our product support team prior to returning your Jabra Elite Active 65t so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help.
- Pros mentioned:Sound quality
Did not answer my calls
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like these so I got AirPods love them the sound and how clear it is and i can answer the call through my phone or watch.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello TeeH - We are sorry that you did not like the Jabra Elite Active 65t. We wished we could have helped sooner! If you ever have concerns about a Jabra product, please do not hesitate to contact us.
- Pros mentioned:Sound quality
I wanted to love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lasted me 2 months before the left side blew out. Disappointing bc the sound quality is great!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Annabri- Thank you for writing a review of the Jabra Elite Active 65t. The challenges you are experiencing with the Jabra Elite Active 65t are certainly not what you should expect. We kindly suggest contacting the Jabra Support Team at your earliest convenience: https://bit.ly/2Orm9s0. You can also reach out through a private message on Facebook or Twitter. We would like to gather more information and provide you with further possible solutions. We are here for you and happy to help!
Great for music!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great when listening to music, but is not good for phone calls. The person on the receiving end can’t hear the person only background noise and a windy sound.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Rocky - We are happy to learn that you are enjoying the audio quality of your Jabra Elite Active 65t. It is unfortunate that you are experiencing issues with the four-microphone technology built into the product. In most cases, simply resetting the device will restore the microphone audio. If you have any concerns, we invite you to reach out to our Support Team at https://bit.ly/2YJ6c2r. Thank you.
Left earpiece stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit wasnt the best, but it will do. It was working well, but like I read in other reviews, the left earpiece just stopped charging and working. Returned it. Very disappointed.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Miaa - We are sorry that you had this experience with your Jabra Elite Active 65t. We regret that you returned the product before we could assist you. In the future, please do not hesitate to contact us directly: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Thank you.
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly disappointed. I bought three pairs. The first had a defective right earbud…exchange and the second one had a defective left airbud…exchange…the third pair actually worked but range was poor as compared to my $20 JBL. Also battery died after 5 hours of standby time (I had about two calls less than 5 mins each). Returned and got AirPods for $100 at Target. Happy now.
No, I would not recommend this to a friend