Customer Ratings & Reviews
- Model:
- 100-99010002-14
- SKU:
- 6252312
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
Dont last
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud stopped working after a few months of use. I opened up the case and reattached the magnets. A few weeks later it failed to pair up to my Bluetooth.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Carl - We are sorry that your left earbud stopped working. We do not suggest performing any self repairs to your Jabra device. In the future, please contact us so that we can provide you with direct assistance. Thank you.
Terrible battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, battery life gets drain way too quickly, like less than an hour with fully charge.
No, I would not recommend this to a friendSound is horrible!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Bose Soundsport earbuds since 2017. I had gotten some water on them and they stopped connecting to my phone. I thought I would give Jabra a try since the reviews were so good and I was confused to say the least. The sound reminded me of when I used tin cans to play telephone with my friends when I was a child. The app doesn't do much either other than to make the it sound a bit less tinny, but no real improvement. I went back to Bose after I retuned these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello AuntieChristy, we are sorry to hear about this experience you had with the Elite Active 65t. This is certainly not what you should expect from the sound quality. We kindly recommend to please contact our technical support team in the future: https://www.jabra.com/contact/support/jabra-support-consumer, if you have any questions or concerns so that we can make sure that your Elite Active 65t is working properly. We want to make sure that you are completely satisfied with the Elite Active 65t.
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable and the sound is not that great! Luckily best buy let me exchange the for Samsung Galaxy buds and they are way better
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Serg23- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Terrible connection quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud sound a lot quieter than the right one sometimes it lose it signal just don’t recommend had to return two set in a mater of a month
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Drizzy, thank you for your review of the Jabra Elite Active 65t, we really appreciate it. We are very sorry to hear that the volume in the left earbud of your Elite Active 65t is quieter than the volume in your right ear and that you experience challenges with the connectivity. This is certainly not what we expect. We would love the chance to get these challenges resolved for you and ask that you please contact our product support team at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. They will be happy to investigate these challenges further with you. We are here for you and we want you to have the best possible Jabra experience!
Not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great . Except the most important thing. Sound is not good. I have the sesh evo skullcandy. Much better sound.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Metsfan68 - We are sorry to learn that you are not satisfied with the audio from your Jabra Elite Active 65t. If you have any questions or concerns, we invite you to contact our Product Support Team. Contact details can be found at https://bit.ly/3qS3Dtd - Thank you.
- Pros mentioned:Fit, Sound quality
Good earbud headphones but could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not an earbud or headphone enthusiast. But I know what I like and what I don't. What I do like about this first and foremost is that they totally block out all of the outside noise around me. And if I want to hear what's going on around me or speak with someone then I can utilize the hearthrough technology. These also DO NOT fall out whatsoever. Atleast for me they have not. I do a lot of HIIT and running and they stay in place. The earbuds have a secure fit which do not allow sweat to get into your ear (seems minor but it is really a big thing for me. It drowns out the music when this happens). I love the bass and I love the way that you can customize the sound via the app. I love how small and compact they are as well and also being able to carry the tiny charge case with you. And I love the design and style of it. Now the one thing I don't like is phone only has a distance of about 15 - 18 feet. Not the 33 feet as advertised. Occasionally the sound will dropout as well. Not for long, maybe a couple of seconds but it is definitely noticeable. Especially when you are really into a track while working out. If you get a wall in between you and the device it will dropout periodically. Maybe this is normal for some people and some devices. But prior to owning these I owned the backbeat fit and this never happened. I could have several walls between me and the device and they would work flawlessly. You could get the full 33 feet distance between the headset and the device and it would work perfectly. The only work around that I have is that I make sure that I keep my device on me at all times. If you can deal with the occasional dropouts and lack of range then these are definitely the perfect earbuds for you.
I would recommend this to a friend Defectives piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set i received was defectives. only one earphone showing light and not turning on. only left piece is having light right is dead. tried charging for few hours and still the same. Not turning on or connecting to phone or has any sound. Not able to return by UPS, since system is not generating return slip too. Asking to return to store, there is no store in Guam
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Vikram- Thank you for taking the time to write a review of the Jabra Elite Active 65t. The challenges you are describing with your Active 65t is not what you should expect. We recommend resetting the charging case with the guidelines provided to you below:
1. Open the charging case and place the earbuds inside the case.
2. Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v.
(Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage)
3. Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
4. Allow the earbuds and the case to charge for 2 hours to receive a full charge.
If you continue having trouble, please contact Jabra Support: https://bit.ly/2Orm9s0. We are here for you and always happy to help. Regardless, your feedback is greatly appreciated. Thanks again for sharing.
Broke and was sent TWO defective replacements
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair worked for a few months and I really liked them, then charging case broke. Got a warranty replacement, but the right earbud on it was a dud. Got another warranty replacement, and both earbuds seem to be a dud. Apparently no quality control at Jabra. Extremely disappointed. This is the first review I've ever written anywhere but buyers need to know.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mike - Thank you for taking the time to review the Jabra Elite active 65t. We are very disappointed to hear your experience with the device as this not what we expect. Please reach out to our Product Support Team for further assistance with your device at the following link. We hope to hear from you soon! https://bit.ly/3Dwqf8W
- Pros mentioned:Battery life, Fit, Sound qualityCons mentioned:Case
These are the ones you want to buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for wireless earbuds I can use for working out or other situations where I don't want a cord running to my phone. I'm also learning to live with the fact the headphone jack is going away. I've tried everything. Airpods, samsung gear iconx, bose soundsport free, etc. These are far and away the best when considering consistent connection, battery life, fit, and sound. Everyone's ears are different so fit is a HUGE factor in wireless earbuds. For me, these fit better than all others. Airpods fit just ok but don't block out sound as well. Again fit is different for everyone and you may not get a good fit with these even after trying all of the included tips. One thing other reviewers have mentioned is that they don't necessarily fit secure in the case. This works better for me because I'm fairly careful with my stuff and I can just open the case and dump them out but if you drop stuff I can totally see things things getting launched. Definitely give these a shot. I've bought and returned several others and these are the best by far.
I would recommend this to a friend Not the Right Fit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work for me. They never fit properly in my ears so the sound was off. I know others who love them though.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ARBY6- Thank you for writing a review of the Jabra Elite Active 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit!
The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. To reach out, simply open the Sound+ app, click About-Contact, then Jabra Support. We are here for you.
Only 1 month in and not working!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife purchased these as a gift and I was so excited to start using them. After only 1 month, the right earbud stopped working. Contacted Jabra and having to get these replaced. Digging online, seems like a normal defect overall. Interesting that Best Buy still sells these if it’s something that happens so regularly. Not sure getting a replacement is the right call as this will most likely get the same result.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Berb501- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
- Pros mentioned:Comfort, Sound quality
Almost perfect
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really nice cordless earbuds. With a minor tweak or two, they could be perfect. I’ve been searching for the perfect earbuds for a while now. Perfect for me is great sound, noise blocking, noise cancellation, comfortable fit, Bluetooth, and a clear microphone with noise cancellation. So, how do these stack up? Sound: Once you find an earpiece that fits snugly enough to create a good seal, the sound is outstanding. They have the clarity of Jaybirds and a smoother response range than Bose over-ear. Not quite up to an Etymotic ER-4, but still outstanding. Noise cancellation: This is the ability to mask consistent outside noises, like the roar of a jet engine or the drone of a lawn mower. They are excellent at this, although not as good as the Bose over ear. Noise blocking: This is the ability to block out those annoying sudden sounds, like a baby crying or a flight attendant telling you to evacuate; think Etymotics. This is one place a design tweak would help. Even with a good seal, I could still hear announcements on the plane. (I don’t care what the weather is at my destination, it’s too late to pack something else; the person next to me will wake me if it’s time to evacuate). A tighter seal deeper into the ear canal would fix this. Comfort: Very comfortable fit, even though you’ll likely need a larger earpiece than normal to get a solid fit. Microphone: Clear, and everyone could hear me well. The problem is that they also picked up a lot of background noise. Again, a microphone noise cancellation feature would help a lot. Overall, an outstanding set of cordless earbuds. Ones that I’ll use frequently - just not when I’m flying or talking in a noisy environment (unless they release new earpieces that block additional external noise).
I would recommend this to a friend Bought as gift, then one bud died
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for son, he loved them, said the sound was awesome, overall we were very happy at first. Then about 4 months later one of the buds stopped working. Contacted Jabra about replacement under the warranty and only got radio silence, no response, none at all after several tries. Would not recommend based on the warranty experience . If not for the warranty issue I would have given 5 stars.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello DaveK- Thank you for taking the time to write a review of the Jabra Elite Active 65t. We are happy to read that you are enjoying the sound quality, but the challenges you are experiencing after 4 months of use is not expected. We kindly suggest to reach out to the Jabra Support team once more:https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support? Please keep a close eye on your spam and junk folders as emails can hide in there. We are here for you and happy to help!
not what expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.drops, when connected to smart watch, changed to right arm some better but loss occurs with movement of arm not what I expected for the price paid
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello KDL1013 - We are sorry to read that you are experiencing some connectivity issues with the Jabra Elite Active 65t. Please note that the Elite Active 65t was optimized for mobile phones, so it may not function as intended with a smart watch. Regardless, we encourage you to contact our technical support team so we can try and help you improve this: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
- Pros mentioned:Sound quality
Ear buds would not stay in my ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was good, but I could not use these to exercise because they would not stay in my ears.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Bucky - We are glad you enjoyed the sound quality of your Jabra Elite Active 65t, but sorry that you could not find a secure fit with the earbuds. We encourage users to try out all the different sizes of eargels, and to check out our video tutorial describing how to achieve a proper fit: https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02. If you have any other questions or concerns about your Elite Active 65t, feel free to contact our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review!
Did not stay in my ear
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried all three fittings that they provided and could not find a fit that felt comfortable and kept them in my ears.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi abc123- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to hear that you are experiencing difficulties with the fit of your Jabra Elite Active 65t. This is certainly not what we would expect. Please feel free to check out this YouTube Tutorial that we have available on our YouTube Channel. Please search for the following title on YouTube: How To Get The Best Fit And Performance With The Jabra Elite Active 65t. This video will offer further guidance on finding the most optimal fit for you. We hope this helps. If you have any additional feedback or questions, please go to About - Contact Jabra Support from within your Jabra Sound+ App so that we can gather some additional information and provide you with a solution. We appreciate your review and are happy to assist you in any way that we can. Thank you!
- Cons mentioned:Connection
Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay in ear good keeps on disconnecting from phone easily
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Terrible, thank you for taking the time to write a review of the Jabra Elite Active 65t. These challenges you are experiencing with your connection is not expected. We kindly suggest contacting the Jabra Support Team at your earliest convenience: https://bit.ly/3jxKWIJ. We want to ensure that your Jabra device is functioning properly. Thanks, again! We hope to hear from you soon.
want to returnt this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i just bought it at first it is easy to use but after using for 5 times its getting harder to connect to bluetooth...
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Joesph- Thank you for reaching out and sharing your feedback regarding the Jabra Elite Active 65t. It is unfortunate that you are experiencing some challenges with the Jabra Elite Active 65t. We would like to gather more information and provide you with further assistance. Please click on this link: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support to contact the Jabra Support team. We are here for you and happy to help.
- Cons mentioned:Connection
When I return home the product didnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sound no connection which meant I had to return said item back to store!!!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Thank you so much for your review of the Jabra Elite Active 65t, CBDA. We are terribly sorry to hear that your Elite Active 65t stopped connecting to your smartphone or tablet and that you returned the device for that reason; this is certainly not what we expect from the device. We wish that you would have contacted our product support team prior to returning your Jabra Active 65t so that we may have looked into this challenge. We hope that you will consider Jabra again in the future! We are always happy to help.