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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,510 reviews
  • Rated 2 out of 5 stars

    Left bud does not work on its own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t use the left ear bud by itself. I actually just lost the right one. So, basically lost all....

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nope, thank you for writing a review of the Jabra Elite Active 65t. The Left Earbud must be in range with the Right Earbud to function properly. We have replacement Earbud sets available on the official Jabra website. For assistance, please contact the Jabra Support Team through a private message on Facebook or Twitter. We are here for you and always happy to help! Jabra

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Left earbud does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud does not work. Syncing right and let buds difficult. Would not buy

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Henry2- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Cons mentioned:
    Case

    Rated 1 out of 5 stars

    No,no, no maybe another

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are too big and heavy in the ears. The case is very hard to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I tried to be different

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an electronics person. I try my best to research everything prior to me purchasing when it comes to anything mobile. I wanted to bad to try something outside of the Apple ecosystem. These earphones are not the better choice. The sound is not compatible to an avid listeners wants. The price and styling was up my ally but the performance was below par.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like you have to have the right side in - in order for the left side to work

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jones1 - we apologize for any inconvenience. The right earbud connects to the phone via Bluetooth. The left ear bud connects to the right one via a different technology. We appreciate your feedback and have passed it along. Jabra

  • Rated 2 out of 5 stars

    Would not stay in my ear good sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound would not stay in my ear. Hope you fair better than me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied with overall performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing was easy, but connecting each use was more difficult than other earbuds. Sound was breaking up frequently.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Steve- Thank you for your review on the Jabra Active 65t. We are sorry to learn that you are having trouble with the Bluetooth connection, and sound quality. This is not what you should expect. We hope that you will reach out to the Jabra support team: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support if you have any questions or concerns. We are here for you. Jabra

  • Rated 2 out of 5 stars

    Not meant for comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not meant for use beyond 20-30 mins. Your ears stars sweating and it become uncomfortable. The battery life is so so

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello VINV, We are sorry to see that you having this comfort concern with the Jabra Elite Active 65t. They are built for stability and comfort while relaxing or working out. We have a video about getting the best fit for yourself, which will help with comfort. We invite you to take a look. Thank you. https://www.youtube.com/watch?v=9yK7q6hfWIo&t=3s Jabra

  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are to leverage for music, they may be okay. They would not stay in my ears well even trying the different ear pieces they come with. For using as an earpiece for calls, they were horrible in the car. Everyone would ask why it was so loud. So whatever noise canceling they are supposed to have was nonexistent. Ended up purchasing a different set as these did not meet expectations at all.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Shawn, We are sorry to hear that this has been your experience with the Jabra Elite 65t. We have a video linked below that shows how to get the best fitting with this headset, including the twist to seat them correctly into your ears. You should expect clear calling for yourself and your callers. Please reach out to our support team linked below. We will be happy to assist you.
      https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
      https://www.jabra.com/contact/support/jabra-support-consumer Jabra

  • Rated 2 out of 5 stars

    Too much static

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like these, but there was way too much static for me. Ended up returning these.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Andrew, thank you for writing a review for the Jabra Elite Active 65t. In the future, we kindly suggest contacting the Jabra Support Team. We want to ensure that your Jabra device is functioning properly. Thanks, again for reaching out. We appreciate your feedback! Jabra

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounds good but uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these were good but they were uncomfortable in my ears also a bit pricey

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was ok. Fit was uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to pair. As for the audio, these are not good for music. Horrible bass response. Uncomfortable fit in the ear.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Rudedogg - We are sorry to read that you were not satisfied with the fit and audio quality of your Jabra Elite Active 65t. Sound quality of this nature with a true wireless product is related to selecting the proper fit. We hope that you will try all of the provided ear gel combinations to find the fit that is comfortable, secure, and provides the best audio experience for you. We also included a music equalizer in the Jabra Sound+ app to customize the sound to your liking. Please contact us with any questions or concerns: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer We are here to improve your experience! Jabra

  • Rated 2 out of 5 stars

    Fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbud headphone doesn't fix well. Before buying this headphone You 'MUST' try it on first to see if the fitting is wright.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt fit correctly and audio quality not great t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure why there is so hype for this earbuds, it didnt fit well for me and audio quality is below par.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited for them, all the reviews commented on how good of a fit they were, but I couldn't even get them in my ear without them falling out immediately, and when I finally could get one in it would lose its fitting in about a minute. Didn't even bother testing it beyond that, it's not a snug fit at all so I'm returning it.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello apauletti, thank you for taking the time to write a review of the Jabra Elite Active 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! If you continue having trouble, please feel free to contact the Jabra Support Team: https://bit.ly/2Orm9s0 at any time. We are here to help! Jabra

  • Rated 1 out of 5 stars

    Great for 10 months....then not so much.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on May 17, 2020. They have been totally awesome until today, March 24, 2021. The buds will not charge even though the charging light indicates that the buds are being charged. As with many, I rely on these every day for conference calls. I have had to revert back to my corded headset which is less than optimal.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello jc2005wi - Thank you for reviewing the Jabra Elite Active 65t. We're glad to hear you have been enjoying your experience with the headset so far but regret to hear about your charging issues. We recommend checking out the Frequently Asked Questions section for the Elite Active 65t on our site for some troubleshooting steps. You can also find our contact info on that support page as well. Once again we thank you for your review and we hope to hear from you soon! Jabra

  • Rated 2 out of 5 stars

    Not charging due to sweat and use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out a month out of warranty due to sweat. Lasted 2 years and one month.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Rafa - We're very sorry that your your Elite Active 65t is no longer charging. If you'll contact our Online Support Team with a direct message on Facebook or Twitter, we'd be happy to provide you with some troubleshooting steps you could try. Thank you! Jabra

  • Rated 2 out of 5 stars

    They don't really fit well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds do not fit well if you have small ears. Had to return, constantly falling.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TyTy, thank you for writing a review of the Jabra Elite Active 65t. It is unfortunate that you had trouble with the fit and decided to return your Earbuds. We appreciate your feedback and we will certainly share this information internally. Jabra

  • Rated 2 out of 5 stars

    Great Sound but doesn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound quality but this product does not fit in my ear. It constantly fell out. I had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t work very well. Cut in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend to anyone. Don’t seem to want to stay connected

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nick- Thank you for writing a review on the Jabra Active 65t. What you are describing, is not what you should expect. We kindly recommend to please contact our technical support team: https://www.jabra.com/support#/, so that we can look into this for you. We hope to hear from you soon! Jabra