Customer Ratings & Reviews
- Model:
- 100-99010002-14
- SKU:
- 6252312
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
Jabra - Elite Active 65t review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product looked very nice and the case was very sturdy. Also it was very easy to use, but the problem with this product was that it was very uncomfortable to wear especially for a long period of time and when yoy make to much head move meant the music stops and it was updating it didn't allow solo use for both ear peaces
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Roberti, thank you for writing a review of the Jabra Elite Active 65t. We are happy to read that you believe the Pocket-size charging case is very sturdy, and the Earbuds are easy to use. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit. The Right Earbud can be used independently, though the Left Earbud must be in the appropriate range with the Right Earbud to function properly. We appreciate your feedback and we will certainly share this information internally. Thanks, again!
Not work it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ending up returning them. They sounded terrible. I went back to the Galaxy buds.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Dale, thank you for writing a review of the Jabra Elite Active 65t. In the future, we recommend checking out the equalizer available in the Sound+ app. Regardless, your feedback is greatly appreciated. Thank you for sharing!
Not Noise Cancelling
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones did not work for me. Had to return because of low quality.
No, I would not recommend this to a friendBrand response from Jabra
Posted .We're very sorry to hear that you decided to return your Jabra Elite Active 65t. We wish that you would have contacted our product support team prior to returning your Elite Active 65t so that we may have looked into the challenges you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
Could do better!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is okay but not the best for its value. It's a very basic earpiece.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello tswvdavid - Thank you for reviewing the Jabra Elite Active 65t. We regret to hear about the challenges you are experiencing with your device. Please contact us with more details so we may assist you further. https://bit.ly/2USI8Kn
Worked fine until 90 days after purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left ear bud intermittently stops working, while the app shows its active and 100% charged. There is the slightest bit of audio coming out of you max out the volume, but the sound is too loud coming from the right bud. I cannot recommend this earbud regardless of price. Will likely switch to AirPods as they seem to last over 90 days.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Djenne- Thank you for your review of the Jabra Elite Active 65t. We are sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. If you have any additional feedback or questions, we kindly ask that you contact our Technical Support Team here: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you!
Ehhh not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t fit the ear quite well & easily fall out wouldn’t recommend
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ogxnat1, thank you for reaching out and writing a review of the Jabra Elite Active 65t. It is unfortunate that you are having trouble finding a comfortable fit. With some trial and error, most users are able to find the best fit. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg. This video offers further guidance. If you require assistance from the Jabra Support Team, please feel free to reach out at any time: https://bit.ly/2Orm9s0. We are happy to help!
- Cons mentioned:Connection
Silent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud goes silent periodically. Connection issues in gym
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mphill2020, This is not what you should expect from the Jabra Elite Active 65t. You should expect balanced audio and reliable connection for your headset. Please reach out to our support team, we will be happy to assist you to resolve this issue. Thank you.
https://www.jabra.com/contact/support/jabra-support-consumer
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They was very staticky for $100. Did not like too much interference.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Eblease779- Thank you for your feedback about the Jabra Elite Active 65t. We are sorry that you experienced static in your Jabra earbuds; this is not what we expect from normal use with the Elite Active 65t. We would be grateful for the opportunity to look into the static challenge with you and to provide you with a resolution. We kindly ask that you contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We want you to have the best possible Jabra experience!
- Pros mentioned:Battery life, Fit, Sound quality
Jabra Active Elite 65t vs. Airpods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my AirPods and my iPhone XS Max together. The capability and interaction was fast, had great sound for phone calls + music, as well as good battery life. The only problem was that my ears were clearly not considered in the design specs. The AirPods were fine for my ears, as long as I didn't walk, move quickly, or lean over at all. Great if i'm sitting still, not good otherwise. Enter the Jabra Active Elite 65t earbud headphones. These headphones are generally comparable in sound, and even better fit (for me). HUGE CAVEATS: You must ensure that the earbuds have a secure fit in your ear (with the right sized ear cushions), otherwise you will not be able to have any semblance of bass. Another huge caveat: when using the Jabras for calls, you must ensure that the tiny boom of the earbud (the part of the earbud with the microphones) is pointed directly at your mouth (when using one or both of the earbuds)! If you don't, those on the other end of your call will say that you sound tinny and/or far away. If you point the tiny boom correctly towards your mouth, your callers won't be able to tell that you're using a headset at all. Some of the ease of use and seamlessness between headset and iPhone aren't there with the Jabras (vs the Airpods), but what good are great earbuds that you can't wear in 'real life conditions?' On the other hand, the Jabra sound app is convenient and allows for good fine tuning options that aren't present with the Apple AirPods. Overall, i'm happy with the Jabras and i'm staying with them. I just have to make sure that my callers can hear me ok (and that i've got the tiny boom on the earbuds are pointed to my mouth).
I would recommend this to a friend Jabra Worst Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jabra Customer Service is horrible. A review of postings confirm that service after purchase is nonexistent and warranty response is nonexistent. A two year warranty is meaningless if the vendor refuses to respond. If you wish to risk $200 on a company that will not honor their warranty, you have found it. I returned my Elite Actives for this reason.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Eth2 - We are very sorry to read that you have had this experience with your Jabra Elite Active 65t and with our support. We regret that you have returned the product. What you describe here is not at all in line with our standards. In the future we would encourage you to give us a call so we can answer any questions or concerns you may have, and ensure that you are taken care of in a timely manner. Thank you for your review.
Not for my ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flat out was angry. I had heard snug fit, which I was extremely excited to try on. I couldn't even get them into my ears. I have small ears but these felt like trying to jam a pair of cans into my ears. Stay away if you have small ears. I never even got to hear any music.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Blah, We are sorry to hear that you have not yet found the best fitting for this headset. We have a video that shows how to get the best fit for yourself. This includes selecting the correct sizes from the 3 included sets of ear gels, as well as the twist to seat them correctly into the ear. Please take a look. We hope it helps.
https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
- Cons mentioned:Connection
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were not good. Sounded bad, fell out, connectivity was bar
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Lk65 - We were sorry to read that you are having troubles with your Jabra Elite Active 65t. Proper fit and audio quality go hand-in-hand, so we would ask that you review the video tutorial on getting the best fit with the Elite Active 65t, found on the support pages of our website at https://bit.ly/2N8GRsN. You can also contact us directly with any questions or concerns you may have by completing the web form found at https://bit.ly/2wIr6ln or give us a call. We are here to help. Thank you.
- Cons mentioned:Connection
Not good I
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They would not stay connected so had to return them
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Bevie- We are sorry to read that you are experiencing challenges with the Bluetooth connection of the Jabra Elite Active 65t. In the future, please contact the Jabra support team: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you, and happy to help!
- Pros mentioned:Battery life, Fit, Sound quality
A Great Combination of Features and Sound Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a little more than a year I've had a pair of Bose Soundsport Bluetooth earbuds - the ones with the interconnecting wire. They sound great and fit well in my ears for activities, but I found myself growing frustrated with the bulk of the earbuds and battling with the hefty wire and clunky in-line controller. I decided to go with a truly wireless set of earbuds. Enter hours of review-watching and reading online. As an Apple ecosystem user, I wanted the AirPods, but they just do not stay in my ears, are uncomfortable for me, and their look was simply awkward for my tastes. I pivoted to the Bose Soundsport Free, mainly because the Bose sound quality is simply the best in my opinion, but unfortunately these earbuds appeared to be even slightly larger that than the Soundsports I was trying to get away from. They are so massive and bulky, protrude so far out of the ear, that I figured I might as well have an over-the-ear headphone if I was going to go with hardware that large. After further review, and recommendations from the Best Buy staff, I opted for the Jabra's. I was concerned that with the difficulty I have keeping earbuds in my ears, my high activity level, and having expectations of Bose sound quality, I would likely be unhappy with the Jabra's. But I was wrong. These buds fit exceptionally well once I switched the silicone inserts to a different size that was included with the unit. The buds fit snugly and stayed in for running, high intensity workouts, and regular gym activity. They are very comfortable and have a nice low profile look with no hardware protruding far out of the ears. The pass-through microphone feature (to hear ambient sounds) works well, although at high music volume the ambient sounds will get drowned out. They pair instantly when removing them from the case (after an easy one time initial setup) and hold their charge as advertised. Their sound quality is very good in my opinion, better than AirPods, but not quite as good as the Bose. But it's a trade-off I'm more than happy to make given how much more mass and bulk comes with the Bose. The key to good sound on the Jabra's is to make sure you have the right size silicone insert and form a good seal in the ear canal. Once you do that, the sound, especially the bass, is greatly improved. At this time I can't say anything about durability, given that I've only had them for two weeks, but so far so good. I have not tested every competitor, so I don't know personally how well they stack up against some of the other brands not mentioned here, but I'm inclined to agree with other reviews that point-out that these earbuds probably don't win first place for any single feature, but are generally in the top 2 or 3 for each. Given how hard it is to be good at everything (call quality, comfort, mass, battery life, sound quality, water resistance, aesthetics), these Jabra's really are an excellent combination of features.
I would recommend this to a friend always fell out, had to return
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not stay in. I tried every mold but they always fell out. Had to return.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Zmoney- thanks for your review of the Jabra Elite Active 65t. We are sorry to hear that you were not able to find a secure fit with your earbuds and that you decided to return them. We wish that you would have contacted our product support team prior to returning your Jabra Elite Active 65t so that we may have provided you with our tips on how to get the best possible fit and feel with your earbuds. We really appreciate your feedback and we hope that you will consider Jabra again in the future! We are always happy to help.
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was very static. Single would drop between the ears while listening to music.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi 432Carson, this is not what we would expect. You should experience great audio quality and strong connection when using the Elite Active 65t. We would like a chance to work with you to fix this. Please contact us here: https://www.jabra.com/contact/support/jabra-support-consumer. Thanks for your review!
ear buds not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ear buds didn't fit properly. Best Buy made it very difficult to return
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi NeedCustomerService- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to hear that you are experiencing difficulties with the fit of your Jabra Elite Active 65t. This is certainly not what we would expect. Please feel free to check out this YouTube Tutorial that we have available on our YouTube Channel. Please search for the following title on YouTube: How To Get The Best Fit And Performance With The Jabra Elite Active 65t. This video will offer further guidance on finding the most optimal fit for you. We hope this helps. If you have any additional feedback or questions, please go to About - Contact Jabra Support from within your Jabra Sound+ App so that we can gather some additional information and provide you with a solution. We appreciate your review and are happy to assist you in any way that we can. Thank you!
Not good for working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jabra Elite Active 65t headphones are not good for working out. They do not stay in.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Bgrizz13 - We were sorry to learn that you are having troubles with the proper fit of your Jabra Elite Active 65t. We have posted a video tutorial on how to get the best fit which can be found at https://bit.ly/2N8GRsN. Of course, if you have any questions or concerns, you can always reach out to us by completing the web form found at https://bit.ly/2wIr6ln or just give us a call. We are here to help! Thank you.
Awful
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product NEVER worked ! Hige waste of money! Would NOT recommend these!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Me1234- Thank you for your review of the Jabra Elite Active 65t. We are sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. If you have any additional feedback or questions, we kindly ask that you contact our Technical Support Team here: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you!
Ok headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are ok. They start to feel uncomfortable after a while.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi AbelJay- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!