Customer Ratings & Reviews
- Model:
- 100-99010002-14
- |
- SKU:
- 6252312
Customer reviews
Rating 4.2 out of 5 stars with 3510 reviews
(3,510 customer reviews)Rating by feature
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Battery Life3.9
Rating 3.9 out of 5 stars
- Connectivity3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Jabra 65t Great Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds to replace a LG wireless headset. I decided I wanted wireless earbuds instead of the headset.I based my purchase on the overall positive reviews of the earbuds even though the positive ratings (4/5 stars) were less than 70%. I looked at other alternatives but couldn't find any wireless earbuds that had a higher positive rating. There were several features that were desirable: equalizer, bluetooth control, good bass, separate charging case offering an overall battery time of 15 hours. There were negative comments I was concerned about: random disconnections, sound buzzing, earbuds not turning off when placed in case. I have been using the earbuds for about six weeks. In that time, I haven't experienced any of issues addressed in various negative reviews. Of course, some the issues apparently arose after a longer period of use than I have had. I like the heavy bass. Although I was initially unhappy with the low volume of higher frequencies, I was able to use the equalizer to correct that issue. When I need to stop the music, I can remove my left earbud or tap my right earbud to pause the music. When I reinsert one or both of the earbud(s), the streaming music source will normally restart unless they have been removed for an extended period. In that case, I can usually tap the right earbud and the source will restart. I have found that the earbuds have to fully inserted in order for them not to fall out of my ears. Initially it was a little uncomfortable to insert them fully. However, I have gotten use to the feeling. I haven't tried the large or small eargels to see if they would give me a better fit. The earbuds provide great sound. Even though I have some hearing loss, the volume provided exceeds my requirements. Overall, I am quite satisfied with these earbuds. I recommend them. I will add that I don't use them during workouts so I can't speak to their performance in this type of use.
I would recommend this to a friend Rated 2 out of 5 stars
Needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have small ears avoid this product. They are bad
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Great - We were sorry to learn that you are having troubles with the fit of your Jabra Elite Active 65t. Please review the video tutorial on the subject we have posted to the Elite Active 65t support pages of our website at https://bit.ly/2N8GRsN. Alternatively, you can contact us directly with any questions or concerns you may have by completing the web form found at https://bit.ly/2wIr6ln or give us a call. We would love to help. Thank you.
Rated 1 out of 5 stars
stopped working after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son and they worked great for a while. Now 7 months later the right ear bud doesn't work. Best Buy can't help so they referred me to Jabra. I haven't had any luck getting the problem resolved. I CAN NOT recommend
This review is from Jabra - Elite Active 65t True Wireless Earbud Headphones - Copper Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi John- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Rated 1 out of 5 stars
how good can they be if you cannor were them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my wife to use when she is jogging and working out , but they didn't fit properly and constantly came off her ears. She couldn't use them for more than 20 secs before falling off her ears. So they are just sitting on the table. WASTED $200+.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello wmtc, We are sorry to hear that this has been her first impression of the Jabra Elite Active 65t. We have a video linked below that shows how to get the best fitting. This includes selecting the best sizes from the 3 included sets of eargels, as well as using the twist to seat them correctly into her ears. We hope this helps!
https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
Rated 1 out of 5 stars
It cannot stay connected for a minute!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for the first two weeks. All it is says is " no device connected" after 30 minutes of use or less I cannot return them but why avail defective products in the first place. Waste of time and money buying them.
This review is from Jabra - Elite Active 65t True Wireless Earbud Headphones - Copper Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Alex- Thank you for your review of the Jabra Elite Active 65t. We are glad to hear that you could use your Elite Active 65t as expected for the first two weeks you owned it. However, we regret to learn that you are now having challenges with the connectivity of your Jabra Elite Active 65t to your smartphone or tablet. We would be grateful for the opportunity to look into this challenge with you and to provide you with a resolution. We kindly ask that you contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support#/. We want you to have the best possible Jabra experience!
Rated 1 out of 5 stars
Fell out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried each of the ear tips more than once, but with every one they still fell out. They fell out while running and while sitting in a chair. Also, the hear through feature is a nice idea, but doesn't work well. Returning them.
This review is from Jabra - Elite Active 65t True Wireless Earbud Headphones - Copper Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Kevin- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to hear that you are experiencing difficulties with the fit of your Jabra Elite Active 65t. This is certainly not what we would expect. Please feel free to check out this YouTube Tutorial that we have available on our YouTube Channel. Please search for the following title on YouTube: How To Get The Best Fit And Performance With The Jabra Elite Active 65t. This video will offer further guidance on finding the most optimal fit for you. We hope this helps. If you have any additional feedback or questions, please go to About - Contact Jabra Support from within your Jabra Sound+ App so that we can gather some additional information and provide you with a solution. We appreciate your review and are happy to assist you in any way that we can. Thank you!
Rated 1 out of 5 stars
The worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst head phones ever... They won't stay in my ears. The sound is terribly amplified. People on the other end can't hear me because I'm drowned out by the background noise. Worst part is im stuck with them because the return period has ended
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Dlpitt - We are sorry to read that you have had this experience with the Jabra Elite Active 65t. We hope that you will try all of the provided ear gels that came with the product. No two ears are alike, so you may benefit from mixing and matching sizes. We developed a video to show how to get the best fit: https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02. A better fit will provide better sound quality and comfort. We hope this helps! Please do not hesitate to contact us if you need any help, we want you to have the best experience possible: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you for your review!
Rated 1 out of 5 stars
Defective upon opening new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second consecutive set purchased. Both sets, upon opening and charging, failed to charge the left ear piece. Ended up just getting a return and buying another product.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, we are sorry to read that you have returned your Jabra Elite Active 65t. These challenges you are experiencing with your Jabra device upon arrival is not expected. In the future, we kindly suggest contacting the Jabra Support Team: https://bit.ly/2Orm9s0. We are here to provide the best possible solutions. Thank you for writing a review.
Rated 1 out of 5 stars
Don't buy these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate these headphones. They randomly stop working in the middle of zoom meetings, they are impossible to pair with my computer, and they are clunky and uncomfortable. Terrible.
This review is from Jabra - Elite Active 65t True Wireless Earbud Headphones - Copper Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Thank you for sharing your review of the Jabra Elite Active 65t. The 65t is designed to pair with smartphones and tablets. Though some users have seen success pairing the 65t with a computer, we cannot guarantee full functionality.
Rated 1 out of 5 stars
Painful fit, no matter what.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these. But the only unforgivable thing outside of having a bad connection is that these earbuds are painful to wear. Am I an outlier? Maybe, but I have never had this issue before with headphones. I will be returning.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BullSight, We are sorry that the Jabra Elite 65t is not working up to your expectations. In terms of comfort, we would like to encourage you to check out our video about getting the perfect fit for the headset. https://www.youtube.com/watch?v=9yK7q6hfWIo&t=6s In terms of connection, we invite you to contact our Support Team to resolve this as well. Thank you.
https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Rated 1 out of 5 stars
Terrible - STAY AWAY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible! Maybe 2 hours tops. Case never recharges fully and it takes forever to charge to 70% at best. I am sorry I paid good money for these. Worst battery life!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello VIPDan- Thank you for writing a review of the Jabra Elite Active 65t. We regret to read that you are having trouble with the battery life of your Earbuds. This is not what we would expect. We recommend resetting the charging case:
Open the charging case and place the earbuds inside the case.
Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v.
(Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage)
Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
Allow the earbuds and the case to charge for 2 hours to receive a full charge.
If you require further assistance, please contact Jabra Support: https://bit.ly/2Orm9s0. We are here to help.
Rated 1 out of 5 stars
Sound is ok at best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.but the bad part is twice now the ear buds have come off in my ear and they are very difficult to get out. I would think I was using the wrong size bud but they fall out of my ears all the time.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Stick- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to hear that you are experiencing difficulties with the fit of your Jabra Elite Active 65t. This is certainly not what we would expect. Please feel free to check out this YouTube Tutorial that we have available on our YouTube Channel. Please search for the following title on YouTube: How To Get The Best Fit And Performance With The Jabra Elite Active 65t. This video will offer further guidance on finding the most optimal fit for you. We hope this helps. If you have any additional feedback or questions, please go to About - Contact Jabra Support from within your Jabra Sound+ App so that we can gather some additional information and provide you with a solution. We appreciate your review and are happy to assist you in any way that we can. Thank you!
Rated 1 out of 5 stars
Did not work but great fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones would not pair out of the box. Fast shipping would have worked great. Settled for another pair of j lab air buds that were simplified and have had no issues with those.
This review is from Jabra - Elite Active 65t True Wireless Earbud Headphones - Copper Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mynamejeff, the challenges you are experiencing with the Earbuds straight out of the box is not expected of the Jabra Elite Active 65t. In the future, please contact the Jabra Support team: https://bit.ly/2Orm9s0 for assistance. Thank you for writing a review.
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best all around performance by far
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned a lot of wireless earbuds some good some bad but this Jabra by far have exceeded my expectations. The sound is excellent, the charging set up is very different and compact and simple. The app is also very neat, not only can it count your steps and is very accurate based on my Garmin watch but it also provides aesthetic sounds for studying, walking etc. awesome product. As far as negatives. It has fallen off my ear one time probably more of an issue with me having it in place correctly but it was a pain to find on the road as it is small. It comes with three good quality sizing ear soft buds as well. You probably will not be able to find a similar product that will perform better then these Jabra.
I would recommend this to a friend Rated 1 out of 5 stars
Jabra Elite 65 Active
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like it, but by design did not fit into my ear canals and sound was just terrible as a result. Had to return it back to store. Got Sennheiser HD1 instead. What a difference!.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Msg18, We are sorry to hear that you couldn't find the right fitting for the Jabra Elite Active 65t. We have a video linked below that shows the steps to get the best fitting for this headset. This includes selecting the correct eargels from the 3 included sets, as well as the "twist" to get them seated correctly into your ear. In the future, please feel free to reach out to us directly, we are always happy to help! Thank you.
https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Sound went out on right ear bud after 2 months. Now only have sound in left. They’re useless. Sound quality is poor too. Not worth the price.
This review is from Jabra - Elite Active 65t True Wireless Earbud Headphones - Copper Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Customer748492640472- Thank you for writing a review of the Jabra Elite Active 65t. These troubles you are experiencing with the Jabra Elite Active 65t is certainly not what you should expect. We are truly sorry for these challenges you are describing. We kindly suggest contacting the Jabra Support Team: https://bit.ly/2Orm9s0. We are always here to help and ensure your Jabra Device is functioning properly. Thanks, again.
Rated 1 out of 5 stars
Don't believe the HYPE.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used them once, the left bud stopped working. The sound quality is very average, my skull candy wireless has better quality for a quarter of the price. Don't waste your money.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello redzone77p - We are sorry to read that you have experienced a technical challenge with the left earbud of your Jabra Elite Active 65t! This is not what you should expect from the Elite Active 65t, and we encourage you to contact our technical support team for a solution: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We are sure that you will enjoy your Elite Active 65t once they are working correctly. Thank you for your review, and we hope to hear from you soon.
Rated 1 out of 5 stars
Sound is terrible quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought trying to step out of my favorite brands , which is Bose and Samsung, and what a mistake that was ! Uncomfortable , terrible sound quality. Returned the next day .
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi jayz - Thank you for trying the Jabra Elite Active 65t! It is unfortunate that it did not work out. With the right fit, the earbuds should fit comfortably and provide excellent audio quality. If you ever decide to try Jabra again, please do not hesitate to reach out to us for recommendations, or with questions or concerns. Thank you!
Rated 1 out of 5 stars
Bad choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not have noise canceling option. The case is garbage. It is a pain to open. Reception is poor.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit
Rated 4 out of 5 stars
Nice sport buds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having used these for a few days now, I can say that they are nice sports buds. There are different options for fitment, they use BT 5.0 for increased and more stable range, they come with a 2 year warranty and have decent battery life. The most important aspect is to get the fit correct. If you get them fitting well, then everything else falls into place.
I would recommend this to a friend




