Customer Ratings & Reviews
- Model:
- 100-99010002-14
- SKU:
- 6252312
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
The sound is pretty bad. No bass at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I was expecting more bass and better sound quality. These got recommended by a Best Buy in store worker. They are not worth the price.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Dea12, thank you for writing a review of the Jabra Elite Active 65t. Have you tried using the music equalizer and presets in the Jabra Sound+ app? These features were designed so that users can customize the sound to their liking. We hope that you will try this so that you can have the best sound experience possible with your Active 65t. If you have questions or concerns, please contact Jabra Support: https://bit.ly/2Orm9s0. We are here to help.
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not fit, even after trying both the medium and smaller insert. Kept falling out at the gym. Sound quality was low and difficult to hear. I returned them the same day.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MajorPayne98 - We are sorry to read that you could not find a secure fit with your Jabra Elite Active 65t. Please note that the Elite Active 65t should come with three sizes of eargels, so you may have found better luck with the largest size, since you mentioned they were falling out. A snug and secure fit with the earbuds is essential to achieve optimal sound quality and volume, as well. Although we understand you have already returned your set, feel free to reach out to us if you have any other questions: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer.
Thank you for your review.
Not good for me, maybe other people work for them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After third week problem started. It keeps loosing signal, it goes in and out.of signal. And the ear piece keeps fallin off my ear. Thats my review for this item.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Willie- thank you so much for writing a review on the Jabra Elite Active 65t. We are sorry to hear about what you are describing. This is certainly not what you should expect from the connectivity. We are also sorry to hear that you are having trouble finding the perfect fit. We kindly ask to please check out this YouTube tutorial that we have available for users to find the best, optimal fit: https://www.youtube.com/watch?v=ZO7jPdj2mHg. Please let us know if you have other questions: https://bit.ly/2wIr6ln. We are here for you!
Not satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally not satisfied with product. Ear buds are too big and the spares don't work well either - they won't stay in ear canal. If I could return them, I would.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello EarBuddy, We are sorry to hear that you haven't yet found the best fitting for your Jabra Elite Active 65t. We have a video linked below that shows how to get the perfect fitting for you. Please take a look for the twist to seat them correctly into your ears. We hope this helps!
https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
Not happy that only one earpiece works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t aware that only the right earpiece works. I need both of them to work to listen to music. I looked on YouTube and learned this is how the company made them.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Mickey - Thanks for your feedback. Both earbuds work, but only the right earbud can be used independently. We are sorry for any inconvenience and if you have any other questions or concerns, please reach out to us so we can help: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review!
Terrible headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones quit working after only 3 months for the price not worth it and will not be buying from this company again
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jake - We are sorry to hear that your Jabra Elite 65t has stopped working! Rest assured this is not to be expected from the Elite 65t, but our technical support team is standing by ready to assist. Please reach out to us so we can help you find a solution to this: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We hope to hear from you soon, so you can get back to enjoying your Elite 65t.
Garbage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pair doesn’t last when people sweat a lot from ear sweat. Is doesn’t sync with ease and sometimes it doesn’t sync at all. Do not buy.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Scwallstreet- We are sorry to hear about these challenges you are experiencing with the Jabra Elite Active 65t. Please feel free to check out this YouTube Tutorial that we have available on the YouTube webpage. Please type in the YouTube search bar: How to get the best fit and performance with Jabra Elite 65t and Jabra Elite Active 65t. This video will offer further guidance on finding the best optimal fit for you! If you have questions or concerns, please contact the Jabra Support team. We are here to provide you with the best assistance. To contact us, simply open the Sound+ app, connect the Active 65t, click About, then Jabra Support.
Good sound, but not long lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these now for less than a year and these have now stopped working. When they did work they were good, but now they are useless
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Pkjabra - Thank you for reviewing the Jabra Elite Active 65t. The device comes with a one-year warranty and an additional year added on with free registration in the Jabra Sound+ App. Please contact us at your earliest convenience so we may further assist you. https://bit.ly/2wIr6ln
Stopped working after less than six months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud completely stopped working after less than six months of use which is unacceptable for a product that cost me $151. Do not buy.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Josh- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with the Left EarBud of your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Talk 5. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Defective out of Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale, know now why they were on sale. The headphones were defective out of box and could not be replaced.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello gnbntly- Thank you for writing a review of the Jabra Elite Active 65t. This is certainly not expected. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3iK7giZ so that we can gather more information and provide you with further possible solutions. We are always happy to help. Thanks, again for sharing this feedback. We truly appreciate it.
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two pairs first one came with one broken so bought new pair as they wouldn’t honor return because was a couple weeks due to covid .
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello T8189- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Jabra-Elite Earbud
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this item, my ear lobes are small, and they continue to fall out of my ears.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Fit, Sound quality
Prefer to air pod pro. Close to beats pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jabra have won me over. I am just a consumer. I drive Commercially for a living. With help from a transmitter , I am using my earbuds for tv use. I own airpod 2,airpod pro, and Beats pro True wireless earbuds. Don’t get me wrong,apples newer ear buds all sound good and connect quick via the H1 chip. Where I see a big difference is in overall fit, comfort, and sound quality. It’s simply much better with the Jabra elite active 65t. When listening off of the transmitter, with the tv on 50 of 100 the volume level is dramatically louder and better sounding. They don’t have active,just passive noise cancelling. But the hear through is the same idea as apples transparency mode. Sadly when not using the phone itself the “hear through” mode can not be used. So when I watch a movie and use the transmitter I can’t activate these through mode as I can with the air pof pros. But that doesn’t bother me at all. The quality and fit allow me to keep them in for hours while enjoying tv and I forget they are even in my ears. These are my go to and I don’t see that changing anytime soon. Apple took so long just to cone up with one that fit at all. Now maybe they can figure out a good comfortable fit comparable to Jabra next go around.
I would recommend this to a friend Poor compatibility
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a 4 year old iPod & ear bud software would not support it. Ipod works great not willing to buy new iPod just to use these ear buds
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Apple1- Thank you for writing a review on the Jabra Elite Active 65t. The Jabra Elite Active 65t is only able to pair with smartphones and tablets. We cannot guarantee full functionality when connecting with iPods. We are sorry for any inconvenience. We truly appreciate your feedback, and we will most certainly share this information with the appropriate team.
Broke after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is not bad but did break 3 weeks after I got it. Jabra customer service is terrible. It's been almost 3 more weeks and still no replacement.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Reyes - We were sorry to learn that you had troubles with your Jabra Elite Active 65t. Our Support Team is working at resolving all cases as quickly as possible. If there is an unexpectedly long delay, we ask that you reach out to us by calling, emailing, completing the web form found at https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer, or contacting us through our social media channels - we are here to help! Thank you.
Did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not turn on - seems to be a known problem of the 65t. Heard other models are good.
No, I would not recommend this to a friendDon't buy bad sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass very echo sound. I have to set the volume to its highest. Does not block out any outside noise. Stay away from these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BigSlickRick56- thanks for your review of the Jabra Elite Active 65t. We are sorry to hear that you are not satisfied with the audio quality of your earbuds and that you are experiencing an echoing sound when you wear the device. In a true wireless earbud, the microphone is located very close to the speaker. If the eargel does not create a tight seal between the earbud and your ear, the microphone may pick up your caller’s voice from the speaker and cause an echo that only the caller hears. You can reduce the echo heard by your callers by ensuring a tight seal between the earbud and your ear. If you yourself are hearing an echo while wearing your Jabra Elite Active 65t earbuds, you may be experiencing what is known as bone conduction. Bone conduction is the transfer of sound to the inner ear primarily through the bones of the skull. You may hear background sounds, such as your own footsteps or chewing, travel through the bones in your head rather than through the air. This sensation would be similar to hearing these sounds while using your fingers to plug your ears. In order to reduce the sensation of bone conduction, try a different sized EarGel to get a slightly looser fit. You can also try using the HearThrough feature in the Jabra Sound+ app to let in surrounding sounds. We believe that the Jabra Elite Active 65t maintains a nice balance between the highs, mids, and lows of the audio you are listening to. In order to get the best possible audio quality with your Elite Active 65t, we recommend making sure your earbuds are placed correctly in your ears. You can check our support page here to ensure you have the proper adjustment: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Ensuring you have the best fit with the eargels on your Jabra Elite Active 65t earbuds is also vital for making the most out of the passive noise cancellation function of your earbuds. A snug fit will create a seal around the outside of your ear canal, which will in turn prevent ambient noise from getting in to your audio stream. Furthermore, we strongly encourage you to check out our support article which details our helpful tips and tricks on how to get the best possible audio quality with your Jabra Elite Active 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-sound-when-listening-to-music-and-watching-videos#/. Please do not hesitate to contact us if you have any other questions or concerns about your earbuds: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are always here for you!
bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gone on me in 4month should of bring back but didn't have time was so waste money.....but don't get this get something good
No, I would not recommend this to a friendBrand response from Jabra
Posted .HI Stoner30- Thank you for your review of the Jabra Elite Active 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 10 months just stopped working. Tried everything as per instructions and all proved abortive. Will never purchase again
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Cele- thank you so much for your review of the Jabra Elite Active 65t, we really appreciate it. We are very sorry to hear that your Elite Active 65t started giving you trouble ten months after buying it. That is certainly not what we expect. We would love to look into this challenge for you. Kindly contact our product support team at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you, and we want you to have the best possible Jabra experience!
- Pros mentioned:Sound quality
Great, if you can wear in-ear headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the form-factor of these headphones. Having no wires anywhere really makes you feel much freer to move without snagging on anything. The audio coming through these little ear-pods is fantastic. I've also tried the Sony ones with noise-cancelling, and I have to say that these are comparable. You don't have the NC functionality, but these are also smaller and can fit tightly enough to block most sound anyway. The problem that I have is a common one for me. The right ear-phone persists in popping out. This seems to be a "me" problem, however, as I've never used a pair of headphones that stick in-ear without this happening. The brand (Bose, Sony, Jabra) and size of in-ear cone don't seem to matter. At least with the Sony and Bose, there is the plastic bit that sticks in the folds to hold it in. The Jabra literally ejected when I was walking around my apartment. Since this can happen, I take off a star. However, if you haven't had an issue with this style of headphone in the past, go for it. Given the above, forgive me for not reviewing the battery life.
I would recommend this to a friend