Customer Ratings & Reviews
- Model:
- 100-99010002-14
- SKU:
- 6252312
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.
This summary was generated by AI based on customer reviews.
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed with the quality of the sound went to AirPods and very happy with them returned these
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Kasmik - Thanks for your feedback! We regret that you returned your Elite Active 65t. In the future, should any questions or concerns about Jabra products arise, you can always reach out to us directly.
so painful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i will return this, the fit is so painful to my ears, the person i am talking with can hear an echo of my voice.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Alan, We're sorry they weren't as comfortable to you as they could be. We hope you tried all different sizes of earbuds. The fit does take a little bit of practice. This video may help. https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
Could not get to pair
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not get to pair with phone, got very frustrated and returned product
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Corey- Thank you for leaving a review of the Jabra Elite Active 65t. We are very sorry to hear that you decided to return your Jabra Elite Active 65t because you were not able to pair the device to your phone. We wish that you would have contacted our product support team prior to returning your Jabra Elite Active 65t so that we may have looked into the challenge you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
Better options out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highs were great. Mids and lows were poor. The app that is supposed to make eq adjustments was poor as well.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Junior. Thank you for your review regarding the Jabra Elite Active 65t. Some user prefer to use third party equalizer apps. We will take your feedback regarding our app as well. Thank you.
keep losing /keep buying
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not stay in you ear, so you will lose one or both
No, I would not recommend this to a friendDid not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, could not pair with Iphone 11 Pro Max.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello lousy - We are sorry to learn about your experience. All Jabra Bluetooth devices follow the independent Bluetooth specification and will work with any compatible device that also follows the standard. If you have any difficulty, we invite you to contact our Product Support Team for assistance. Contact details can be found on our website within the Elite Active 65t support pages. Thank you.
Terrible battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a long distance runner, i would not recommend these as the battery life is terrible.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Court- Thank you for taking the time to write a review on the Jabra Elite Active 65t. The Jabra Active 65t has up to 5 hours of battery life. We appreciate your feedback and we will most certainly share this information internally.
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival....returning. Not much else to say at this time...
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Frank - We are very sorry to learn about your experience with your Jabra Elite Active 65t. If you have any questions or concerns related to the product, please contact our Product Support Team. Contact details can be found on our website at https://bit.ly/33J3Sga. Thank you.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely last 5 hours! Suction inside ears and cannot hear a thing. Not very loud.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Boop- We are sorry to learn that you are having trouble with the battery life of the Jabra Elite Active 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! We appreciate your feedback, and we will most certainly share this information internally. If you have any other questions, please contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you and happy to help.
Nice Sound Lousy Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the way back to the store. They sound as if there were a broken cable....but they have non!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Fonz - We were sorry to read that you had troubles with your Jabra Elite Active 65t. Your experience is not typical and we hope that you take the time to contact us with any questions or concerns regarding your Jabra product. We want to be sure that you enjoy your Jabra purchase! Thank you.
Did not work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be a fine product but they would not sync with my Garmin watch...had to return.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Driver1 - We are sorry that you were not able to use your Jabra Elite Active 65t as desired. Please note that the Elite Active 65t is optimized for use with mobile phones, so we cannot guarantee full functionality with other devices like a smart watch. If you have any other questions, feel free to reach out to our technical support team: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you for your review.
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not be recommending these headphones. Uncomfortable and sound quality is not good
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JTS27 - We are sorry to hear that you were not satisfied your Jabra Elite 65t. Have you tried all of the provided ear gels? You will need to twist the buds into your ears to create a proper seal. You may also want to consider mixing and match ear gel sizes, as no two ears are exactly alike. We have a video on how to find the perfect fit here: https://bit.ly/2N0afBl. Please reach out to our technical support team if you have any questions or concerns: https://bit.ly/2wIr6ln. Thank you for your review!
DID NOT LIKE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT LIKE THESE EARBUDS WERE $$$$ BUT DID NOT WORK INDEPENDANT OF ONE ANOTHER
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ARPDEP- Thank you for writing a review on the Elite Active 65t. We are sorry to hear about what you are describing. We appreciate all customer feedback. If you have something more specific to share about your experience, please contact us: https://www.jabra.com/support. Thank you!
Horrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t seat correctly and the sound is just ok. Not a good purchase.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BigCarlos- Thank you for writing a review on the Jabra Elite Active 65t. We are sorry to hear that you have yet to find the best, and optimal fit for you. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. Please feel free to contact us anytime: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. Thank you for your feedback.
- Pros mentioned:Fit, Sound quality
Overall Really Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked these up and they are pretty darn awesome. They sound really good and I'm an audio snob. I got these solely for use during exercise and so far I have little to complain about. They are totally secure in your ear and never feel like they are going to fall out or need adjusted. The EQ option on the app is awesome and I was able to adjust it exactly how I like. I'm heavy on the bass and these provide the perfect amount without any rattle or distortion. My two complaints are: The volume / song buttons on the left earpiece are a little hard to use. You end up pushing it further into your ear canal and it can be uncomfortable. It would be nice to have the option to charge these w/o the need for the case. It is cool that the case also serves as a portable charger so you can recharge them a few times All in all, I highly recommend these.
I would recommend this to a friend Sound remains on with other head phones,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot not control volume Not easy and sound is terrible.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Johnny- Thank you for writing a review of the Jabra Elite Active 65t. We are sorry to read that you are unsatisfied with the design, and sound of the Jabra Elite Active 65t. We kindly suggest checking out the Jabra Sound+ app that offers an equalizer. If you have questions or concerns, please contact the Jabra Support team: https://bit.ly/2Orm9s0, we are here to help!
Terrible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out all the time doing anything active, like running, etc.!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello nothanks- thanks so much for your review of the Jabra Elite Active 65t. We are sorry to hear that you are not able to find a secure fit with your Elite Active 65t while being active. That is certainly not what we expect. Since we know that everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too snug. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Elite Active 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you!
Breaks after a few months
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two of these and they both broke within 6 months of buying.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Bruce! We are so sorry to hear about what you are describing with your Jabra Elite 65t, this is definitely not what we would expect. We kindly suggest reaching out to our support team: https://www.jabra.com/contact/support/jabra-support-consumer. We look forward to hearing from you regarding your Elite 65t, and helping to resolve this for you!
Thumbs down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were difficult to set up. I returned them the next day.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello TelevisionPro- thank you for your review of the Jabra Elite Active 65t, we really appreciate it. We are very sorry to hear that you did not find the Elite Active 65t to be easy to set up and that you decided to return your device. That is certainly not what we expect. We wish that you would have contacted our product support team prior to returning your device so that we could have walked you through the set up process and all of the different functions of the earbuds. We hope that you will consider Jabra again in the future. We are here for you!
- Pros mentioned:Fit, Sound quality
Good Buds until they failed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a set of these for a trip to Greece my wife and I took last month. They fit me well but had to order a variety set of ear tips from Amazon that were deeper then the ones supplied to fit my wife's ears. They worked well during our trip and for a few weeks after we returned. They stay in your ears, sound is good although bass could be a little better. Jabra app is easy to use. All and all, happy with the purchase. Only problem is the right ear bud failed which is the main controller for the unit. Bummer it happened after the Best Buy return date expired forcing me to deal with Jabra technical support. Not a bad experience but patience is required. They committed to replacing the faulty unit quickly but making that happen is still in process. Tech support issues a case number you use to register a warranty replacement request on their website. Have to upload purchase proof which I did and it got rejected after a few days. Re did the request with more proof of purchase. After a few days got an email with a UPS return label and no instructions on what to return. I did recall support person saying only the right earbud needs returned which I have done and now am in wait mode to see what happens next. I probably just got one of those sets that was destined to fail early (I hope) but still like these things when they work! The ambient sound pass through is nice touch. Phone calls work well and of course music is pleasant to listen too. A little ear discomfort after listening for a while but pushing through it, seems to lessen with time. Like the small portable case for charging and carrying them around. The auto pause music when you take them out of your ears is cool. After practicing with the push buttons on left and right bud, no problems controlling them.
I would recommend this to a friend