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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,510 reviews
  • Rated 5 out of 5 stars

    They're not Air Pods Pro, but they're still good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on a whim. After I bought them, I questioned why I bought them. Not because of their quality, but because I usually only listen to music in my car. But a few months later, Covid-19 hit, and I needed to work from home. These became very important then. They're not noise-cancelling, but they do block a lot of outside noise (although I was surprised to hear the rainstorm through them yesterday). I'm still learning all of the odd button combinations, but being able to answer the phone with the touch of a button is nice. It's funny to hear the announcement of the person calling in. Sometimes "she" has problems pronouncing names. I haven't really needed the feature that makes them "active", but I figured for the slight difference in price, having better water resistance would be good. Accidents do happen, might as well be prepared for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, decent price. good value for the price. good sound. good input and output. good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds fit great and sound great. When not in use but in your ear the audio pass-through is great but does have a tinny sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Elite Active 65t are great quality, comfortably fitting, TRULY wireless earbuds. The clarity is amazing, it has a customization app, and there is a “HearThrough” feature that plays the outside audio so you can hear your surroundings without taking the earbuds out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to go in and get the bose sound sport and was told that I should give the Jabra a try first if I was looking for more of a noise cancelling true wireless earbud. I am so glad that I had made that choice. The sound is superb, fits perfectly in my ear and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Jabra headphones are pretty cool. Sweat-proof, multiple Bluetooth connections at the same time and the very portable charging case are the things I love most about them. Be careful with losing them since the case lacks the magnetic capability to hold them in more securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great True Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the air. May have to tweak the sound on the app. Sound quality is great. Sounds better than my wife's Air Pods. Sound as good as my BeatsX. Very pleased with them. Press the outside between the top and bottom of the lid and base, the lid will open very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend them to anyone and I have done that all my coworkers have bought them and love them, They are just great for me at work, They allow me to answer a call without taking off my gloves ,I work in refrigerated section of the warehouse,I don't worry about them falling out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound. Good fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried Bose (which sounded good but heavier and less battery), AirPods (poor fit, so so sound) and now these. These are my favorite so far. Right fit, good sound. Some Bluetooth lag when first connecting, though, that I hope will be fixed with an update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound but a bit uncomfortable after a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding earbuds, but after a while my ears were a bit fatigued. Also, it had a hard time staying connected to a Peloton bike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, easy to connect to my iPhone. Great sound quality! I originally had the Bose wireless and though the sound quality was a bit better , the Jabras fit was 100% better. Very happy I made the switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good not great but also somewhere close to excellent sound quality easy-to-use you can use one as a single headset for work purposes that manage phone calls and listen to music discreetly great for workouts great for long rides overall I enjoy them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good...with a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and it stays in your ear. Only problem is it only works with phone. Cannot connect to a basic Bluetooth transmitter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a great pair of earbud headphones. Went online and did my research and these continued to be rated highly. Purchased approx a month ago and couldn't be happier. Great sound, comfortable and long lasting. I workout 2-3 hours at a time and never had any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted potential - broken after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this product for the 2 months it was working. I tried all the recommended troubleshooting methods (resetting, etc) and none resolved the issue. I can see why so many flock to Apple for comparable products. The poor Jabra support responsiveness, customer care, and website usability have sullied my experience with what was an otherwise enjoyable product. Would love to give them a second chance and update my review if they would replace my product free of charge and hassle but based on what I've read on countless others with similar issues, this make take a significant amount of time and no guarantees they actually refund / replace me the item. Deterioration of brand value. Hope they reach out to me, as I've already contact support to no avail.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JLHopeful - Thank you for your detailed feedback. We are sorry to hear about the experience you have had with your Jabra Elite Active 65t and with our support team. We hope that you will contact us, by replying to an open ticket that you may have, or by giving us a call at 1-800-327-2230, option 1. We would love the opportunity to improve your experience and maintain your loyalty to our brand. Thank you for your review, and we hope to have you up and running again soon! Jabra

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds cancellation is awesome. The call calirty is great however it picks up almost any sound around you when on a call. The music is great also on these also. They have never fallen out of my ears. I use them while running and bicycling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They fit in my ears perfectly and sound great! I also love the app. The hear through feature in the app allows listening to music while being able to also hear sounds around you, and best part is that they don’t look like Q-Tips sticking out of your ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fit, great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds fits well in the ears, doesn't protrude and look weird. It produces great sound quality for both music and cell phone use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. Use them everyday at the gym running and jumping around and have no issues with them staying in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ear buds ive had

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these i had the non active ones before which i loved them as well but i absolutely love these their fair priced very comfortable the bass and sound quality is unbelievable highly recommend

    I would recommend this to a friend