Customer Ratings & Reviews
- Model:
- 100-99091002-02
- SKU:
- 6432019
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Elite Active 75t True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Users rave about the high-quality audio experience, secure fit, and extended usage time without needing to recharge. While some users have experienced minor connectivity issues, the overall positive feedback highlights the headphones' strengths in delivering an immersive and enjoyable audio experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Not good for activity like it says
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a runner these do not stay in your ear you will constantly be fighting them. I tried every configuration of ear buds and all fell out. It’s a shame as the sound quality was good. Will be returning these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Thank you for reviewing the Jabra Elite Active 75t. We're glad to hear you enjoyed the sound quality but regret to hear about your experience with the fit. We recommend trying out one of our other Elite Series headsets like the Elite Active 65t as they have a larger design may provide a better fit while you are exercising. If you have any questions please navigate to the support page on our site where you can also find our contact information. We hope to hear from you soon!
great product; poor fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear a size 8 shoe. But if the best shoe in the store is available only in size 7, 9, & 10, I cannot benefit from the product. Same with the Javra Elite. The Jabra actually gets five stars from me. But since I cannot enjoy wearing them without them falling out of my ear, one star is all they can get. Very frustrating. I suspect that I'm going to have this problem with other brands. There should be options for folks who cannot use the three size adapters that come with the headphones. But since most of the reviews indicate that the fit for them is fine, I'm guessing we won't see any changes anytime soon.
I would recommend this to a friendBrand response from Jabra
Posted .Hello Rich- Thank you for writing a review of the Jabra Elite Active 75t. We are sorry to learn that you are having trouble with the Active 75t. We recommend trying all of the included ear gels supplied with the Jabra Elite Active 75t to find the best, optimal fit for you. Please consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. With some trial and error, most users are able to find a secure and comfortable fit of the earbuds, and it is rare when a user is not able to find a fit that is right for them. Would you mind posting a photo wearing the earbuds? This feedback is valuable to us, and we would like to pass it along to our product development team. Regardless, thank you for sharing this information. We truly appreciate it!
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not all that Bass is low and fine tune
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Rich, thanks for taking the time to leave a review of the Jabra Elite Active 75t. We are sorry to hear that you are not satisfied with the audio quality of your earbuds; this is certainly not what we expect. We believe that the Jabra Elite Active 75t maintains a nice balance between the highs, mids, and lows of the audio you are listening to. In order to get the best possible audio quality with your Elite Active 75t, we recommend making sure your earbuds are placed correctly in your ears. You can check our support page here to ensure you have the proper adjustment: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Ensuring you have the best fit with the eargels on your Jabra Elite Active 75t earbuds is also vital for making the most out of the passive noise cancellation function of your earbuds. A snug fit will create a seal around the outside of your ear canal, which will in turn prevent ambient noise from getting in to your audio stream. Furthermore, we strongly encourage you to check out our support article which details our helpful tips and tricks on how to get the best possible audio quality with your Jabra Elite Active 75t: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/faq/How-do-I-get-the-best-possible-audio-experience-when-listening-to-music-and-watching-videos#/. Please do not hesitate to contact us if you have any other questions or concerns about your earbuds: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We appreciate your feedback and we are always here for you!
Would be great if they worked consistently.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited at first. App is great. You take a hearing test to set up units. Very customizable. The main problem is they keep losing the connection to my iPhone. Turn your head, connection drops. Walk, connection drops. It just makes them unusable.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Cniles, these challenges you are experiencing with the connection of your Jabra Elite Active 75t is certainly not expected. Regardless, we are happy to read that you are enjoying the compatible Sound+ app, hearing test, and other customized features. If you have questions or concerns, please contact the Jabra Support Team for further assistance: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here to help! Thank you for writing a review of the Jabra Elite Active 75t.
- Pros mentioned:Battery life
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range on these earbuds feels very low. After 15 feet it starts disconnecting. Noise cancellation could have been better. Battery life is great though.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Frozen, thank you for writing your review. We are sorry to hear that you are unsatisfied with the range of your Jabra Elite Active 75t. The expected range of your Elite Active 75t is up to 33 feet when using smartphones. We appreciate your feedback regarding the noise cancellation. We will pass this information along to the Product Development Team. We are so happy to learn that you are enjoying the battery life of your Jabra device. If you have any questions or concerns, please contact the Jabra Support Team: https://bit.ly/3xxfQ8Y. Thanks again. We are always here to help you.
Poor quality and terrible support/warranty process
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of Jabra for a few years, but the last two pairs of headphones I purchased gave out on me very quickly. (Elite Active 65t and Elite Active 75t) I lost the sound in the right bud on both pairs. The most recent pair I purchased lasted less than 1 month. I've had a terrible time trying to get any support from Jabra and their warranty process requires you to mail in your headphones so they can see if there is a problem. That process can take "up to six weeks". So I was forced to go buy another pair of headphones so I could use them while I wait to see if Jabra is going to send me a new pair. It's been extremely frustrating. Because of this, I would recommend finding another brand.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Ryan- Thank you for your review of the Jabra Elite Active 75t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite Active 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Burned out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 5 months and stopped working the durability is just not there the button control is the best and the app works pretty good also just wish they didn't burn out so fast
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Tank - We are very sorry to learn about your experience with your Jabra Elite Active 75t. The manufacturer's warranty on the device is one year from the date of purchase which is extended to two years against water and dust intrusion when registered through the Jabra Sound + app. We invite you to contact our Product Support Team for assistance in troubleshooting or warranty services. Contact details can be found on our website within the Elite Active 75t support pages at https://bit.ly/3jrtXJV. Thank you.
Sound great but don't last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on my second pair of these which has also now stop working from the same problem as the first one. After a couple of month the sound become lower and lower until you can’t hear them anymore. And it because of a little hole on the front of them. I don’t know why its there, but if it gets dirty the sound becomes lower. And it’s hard to clean out because it’s so small and if your not carful when cleaning it it can ruin the battery making them over heat and no longer hold a charge. And just another design flaw is that the left side can pair by itself, it can only pair directly with the right one with a very short connection range. For the price of these thing they are not good
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Shadowolf999- Thank you for your review of the Jabra Elite Active 75t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite Active 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Does NOT work with Windows laptops
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are planning to use the device with Windows laptop, DO NOT purchase. It connected only a couple of times and I am having only issues after that. The device never shows up on Windows laptops. I had been trying to make it work for the last couple of weeks without any success. I am not sure whether I got a bad earphone set or this does not work with Windows systems. Unfortunately, the windows for replacement with Bestbuy is already over and I am stuck with an earbud that is not working.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello SadCustomer - The Jabra Elite Active 75t is optimized for use with mobile devices (smartphones and tablets). While some users have had success pairing the Elite Active 75t to a computer, we do not support such a connection. Thank you.
Great when it works.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good when both ear buds work. I finally got a return from Jabra and will be returning them for a replacement. The right earbud constantly lost sound. After several factory resets, no longer worked.
No, I would not recommend this to a friendBrand response from Jabra
Posted .We are sorry to hear that you are not satisfied with your Elite Active 75t. We would love to answer any
questions or address any concerns you may have about your device and we encourage you to contact us at your earliest convenience. In order to reach us, simply go to our website and navigate to Support. From there, enter the name of your device. There, you will be able to find our Frequently Asked Questions, as well as various other resources and our contact information down at the bottom of the page. We want you to have the best possible Jabra experience!
Sad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed. I purchased these because my 1st pair of Jabra actives stopped working. I purchased these in July and within months they started to go static and not want to work anymore.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Gmom- Thank you for writing a review of the Jabra Elite Active 75t. The challenges you are experiencing are not expected of your device. Please contact the Jabra Support Team: https://bit.ly/3xxfQ8Y. We are here to provide you with a solution. Thanks again.
- Cons mentioned:Connectivity
TOTAL BUST!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.left earbud seemed to keep wanting to disconnect when I would turn my head to the side......totally disappointed as this was "the" set of headphones I received on my birthday
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello RGVSAM- This is certainly not expected. We hope you will contact the Jabra Support Team so that we can gather more information and provide you with further possible solutions. To reach out, simply open the Sound+ app, click About-Contact, then Jabra Support. We are here to help you! Thank you for writing a review of the Jabra Elite Active 75t.
- Cons mentioned:Connectivity
Faulty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd pair where the left earbud refuses to connect to my Samsung tablet. One more time and I'm throwing these in the trash for good.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, thank you for sharing your feedback regarding your experience with the Jabra Elite Active 75t. It is unfortunate to read that you are facing trouble with your second pair. This is not expected of your Jabra Elite Active 75t. We recommend contacting the Jabra Support Team: https://bit.ly/3fBw1fQ. We are here to provide you with the best assistance. Thanks again.
Battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is good, the problem is when you set the time to save, disconnect and have to reconnect it, because if a call comes in it cannot answer because it is disconnected, because if it is live, the battery does not last long.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi mrnf18- thank you for your review of the Jabra Elite Active 75t, we truly appreciate it. We are glad to hear that you enjoy the design of the device. The Jabra Elite Active 75t is automatically set up to power off after 15 minutes of inactivity. This feature, however, can be adjusted and disabled entirely in the Jabra Sound+ app. The Jabra Elite Active 75t earbuds have an expected battery life of up to 7.5 hours on a full charge, with an additional 20.5 hours of battery stored in the charging case, for a total of 28 hours. If you have any questions about the battery life of your Elite Active 75t, please contact us: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here for you!
- Cons mentioned:Connectivity
Jabra is trash
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Left ear bud constantly disconnects and just flat out refuses to connect back to any device for days at a time.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Audioargonaut, thank you for taking the time to share this information about your Jabra Elite Active 75t. We are truly sorry to hear about that. We suggest reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your Jabra device. Thanks again!
Don't Buy - Hot Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are FAR WORSE than two pairs of earbuds I have that cost $50, one of them JLabs, the other Taotronics. BOTH are superior to these earbuds in EVERY way and cost less than a third what these do. Try them to find out for yourself. Music distorts at every volume level and sounds just plain bad. These hurt my ears. They're bigger and heavier than the Taotronics. I cannot believe they charge so much when you get so little. Both of the $50 earbuds have every feature these do, with the exception their controls cannot be customized like the Jabra's can.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Brain3Z - Thank you for reviewing the Jabra Elite Active 75t. We are very sorry to hear about your experience with the Jabra device. If you require any additional assistance please contact us by going to our website and navigate to Support. From there, you will be able to find our contact information. We are always happy to help!
Stopped working the 2nd day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work outside and sweat a lot. I've been through half a dozen headsets because they can't hold up under my level of perspiration. I researched all the so called active headsets. I decided on this one. Well the right earbud stopped working less than 24 hours after I opened up the package. I hadn't even had a chance to sweat on the earbuds. You'd think a $200 Bluetooth would have some better quality control. I also didn't like that fact that the mono earbud function is limited to the right earbud only. I'm left handed and prefer using one earbud in my left ear.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Dadbot - We are sorry to learn of your experience with the Jabra Elite Active 75t and invite you to contact our Product Support Team for assistance. Contact details can be found within the Elite Active 75t support pages of our website. We look forward to hearing from you and resolving this issue. Thank you.
Battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these had phones unfortunately. The calls where great, Sound was great, battery how ever was horrible I wasn't even getting 4 hours out of these on a full charge case and buds.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Edghbbkkk, we regret to read that you had to return the Jabra Elite Active 75t. We are sorry to read that you are having trouble with the battery life. You should receive up to 7.5 hours of battery life. It is nice to know that regardless of these challenges you still enjoyed the call and sound quality. In the future, please contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support, so that we can provide you with a solution. We are happy to help you.
Very poor Bluetooth connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth connection for these cuts out on a casual run. For the price I would’ve expected a wireless charge capability and better Bluetooth. I tried everything from repairing to newest software. In the end I gave them away to my girlfriend because I was one day outside Best Buy’s return window. These are good for sitting still in one spot perhaps on a flight but in my opinion not much else.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jaym, thank you for taking the time to write a review of the Jabra Elite Active 75t. These challenges you are experiencing with the Bluetooth connection are not expected. We recommend reloading the firmware in the Sound+ app. Please follow the guidelines provided below:
In the Jabra Sound+ app, From the headset tab, click on the Settings icon in the top right corner. Select Personalize your headset, then Voice guidance language. Select the current language of the earbuds. Follow the on-screen instructions to complete the download and installation. If these challenges continue, please contact Jabra Support: https://bit.ly/3fBw1fQ. We want to ensure that your Earbuds are functioning properly. Thanks, again.
- Pros mentioned:Fit
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't compare to the Jabra Elite Sport. I'd recommend the Jabra Elite Sport if your a runner or participating in vigorous sports
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello haligan8- Thank you for writing a review of the Jabra Elite Active 75t. It is unfortunate that you are unsatisfied with the Active 75t, but we are happy to read that you are enjoying the Elite Sport. If you have specific feedback to share, please contact the Jabra Support Team: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here to help!