Customer Ratings & Reviews
- Model:
- 100-99091002-02
- SKU:
- 6432019
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Elite Active 75t True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Users rave about the high-quality audio experience, secure fit, and extended usage time without needing to recharge. While some users have experienced minor connectivity issues, the overall positive feedback highlights the headphones' strengths in delivering an immersive and enjoyable audio experience.
This summary was generated by AI based on customer reviews.
Left earbuds don’t work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars if I could. Right out of the box, the left earbud does not work - does not connect on Bluetooth, hold charge and has no audio. I replaced the pair with a new one, and guess what - same problem. It’s like you pay for two earbuds, but only one will work. Contacted customer service, and no response. I am returning these and buy a different brand.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - Thank you for your honest review of your experience with the Elite Active 75t. We're sorry that you had these challenges with our product and with our customer service, but we appreciate the feedback. We'll be happy to pass it along to the appropriate team. In the meantime, feel free to contact our Online Support Team through a direct message on Facebook or Twitter. We'll be more than happy to assist you in any way we can.
- Cons mentioned:Connectivity
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable. Sometimes it conects Sometimes it doesn't. Would not recommend them. Very disappointed.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello unhappy, thank you for writing a review of the Jabra Elite Active 75t. The trouble you are experiencing with your Jabra Earbuds is certainly not what we would expect. We are truly sorry for any inconvenience or frustration this has caused. We hope you will contact the Jabra Support Team. We want to gather more information and provide you with a solution: https://bit.ly/3fBw1fQ. We are here to help. Thanks again!
Not the Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can hear very well but the person you are talking to will complain that you across muffled to them. They also do not hold charge long.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Needtoreturn- Thank you for writing a review of the Jabra Elite Active 75t. We are sorry to learn that you are having trouble with your call quality and battery life. This is not expected. We kindly suggest ensuring that your firmware is up to date. We also recommend resetting your charging case:
Open the charging case and place the earbuds inside the case.
Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v.
(Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage)
Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
Allow the earbuds and the case to charge for 2 hours to receive a full charge.
If you continue having trouble, please contact Jabra Support: https://bit.ly/3fLNzq1. We are here to provide you with the solution. Thanks again!
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would’ve returned these, they call out your ears, you can’t use one at a time, and the sound quality is not good. I made a poor choice when choosing these :(
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello NoRegrets- Please feel free to use the Right Earbud independently. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 75t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns: https://bit.ly/3egvsYs. Thank you for writing a review of the Jabra Elite Active 75t.
Something wrong with the software
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with the left airbug, contacted the Jabra Consumer Support and did not help me, There is Something wrong with the software
I would recommend this to a friendBrand response from Jabra
Posted .Hello Javierzev- Thank you for writing a review. We are sorry to read that you are having trouble with the Left Earbud of your Jabra Elite Active 75t. This is not expected and we apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team through a private message on Facebook or Twitter. We would like to peek into your support ticket. Thanks again.
Do not buy broken in five months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. These worked great for five months and now won’t charge. That’s what I expect when I spend $15 not $150. I have done every recommended reset etc. I decided to go with Best Buy and support a company that was providing local jobs. I just looked at the warranty which is 15 days. While I don’t expect 5 months of warranty 15 days is insane. Back to Amazon I go.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello TVH1, thank you for writing a review of the Jabra Elite Active 75t. These challenges you are experiencing while charging your Active 75t are not expected. We hope you will contact the Jabra Support Team: https://bit.ly/3fBw1fQ. We want to gather more information and provide you with the best assistance. We are here to help! Thanks, again.
- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear piece caused pain in my ear and kept slipping out. Though the ease of using them is easy. The sounds were good as well
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello nalgas13- Thank you for leaving a review of the Jabra Elite Active 75t. We are happy to hear that you are satisfied with the functionality and audio quality of the Elite Active 75t. We regret, however, that you are finding the Jabra Elite Active 75t earbuds to be painful to wear. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite Active 75t: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support#/. We are here for you!
ear phone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i realy wasn't satisfied with the earphones quality they fall off my ear all the time and the buttons to change the song or fast forward never work properly.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello jabirdrating- Thank you for writing a review of the Jabra Elite Active 75t. We are sorry to learn that you are having trouble finding a secure and comfortable fit. We recommend clicking on this direct link we have provided to you: https://bit.ly/3xlPE2e. This video will help you find the best, optimal, fit. It is unfortunate that you are having trouble with the multifunction buttons. Your feedback is greatly appreciated and we will pass this along to the Product Development Team. If you require further assistance, please contact Jabra Support: https://bit.ly/3desQsd.
Avoid buying this expensive waste of your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most expensive ear buds I've ever purchased are these pieces of garbage. It was a waste of money. They don't read your text messages or notifications to you, and you don't get notified of phone calls. If you are looking for a product that is helpful while you're driving or cycling or working which would help you avoid looking at your device while you communicate, this product is NOT IT! I would not recommend this overpriced junk.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello NimbleJoe- Thank you for writing a review of the Jabra Elite Active 75t. The Jabra Elite Active 75t includes HFP which is a standard Bluetooth profile that is implemented in all Jabra Bluetooth products. HFP provides a headset with the capabilities to:
- Redial the last number*
- Use call waiting*
- Use voice dialing*
This feature can only function properly when paired with a smartphone that supports the same Bluetooth profile. We kindly recommend testing the Jabra Elite Active 75t with a second smartphone. Regardless, your feedback is greatly appreciated. We will pass this information along internally. If you have any questions or concerns, please contact the Jabra Support Team: https://bit.ly/3xxfQ8Y. We are here to provide the best assistance. Thanks again.
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning these. The buds kept falling out of my ear, and when I got them to stay in, they hurt my ear. The fit is horrible.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, LadyADG - We're sorry to hear you were unable to find a comfortable, secure fit with your Elite Active 75t. We appreciate your feedback, though, and we hope you'll consider our products again in the future.
don't buy these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for running based on recommendations on running websites & they are terrible. I'm coming from the Bose Sport ones, so that's part of the problem. The sound quality is poor, they're so tiny that they don't stay put & there isn't as much control (volume, skip songs, etc) on the ear bud itself as the Bose. Wrap that up with the face that the case doesn't have any kind of indicator lights showing when it needs to be charged until it's too late & these things are a POOR choice.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jill - We are very sorry to learn of your experience with the Jabra Elite Active 75t. Most users love the audio they get from the Elite Active 75t so there are a few things we would like to check. First, to get the best audio quality, you must have the proper fit. You can find a video tutorial in the Elite Active 75t support pages of our website that may help with that. The Jabra Sound + app also offers a graphic equalizer so you can customize the sound to your preference. If you have any concerns, we invite you to contact our Product Support Team. Contact details can also be found in the support pages. Thank you.
- Pros mentioned:Sound quality
Great sound but kept falling off ear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great on these but neither tip worked well for me. After a few minutes they would fall off. Had to return them.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Without71- thank you for your review of the Jabra Elite Active 75t, we really appreciate it. We are glad to hear that you enjoyed the audio quality of the earbuds, but regret that you were not able to find a secure fit with the device and that you decided to return your Jabra Elite Active 75t. We wish that you would have contacted our product support team prior to returning your Jabra Elite Active 75t so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help.
Caution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used maybe five times before the left one dislodged during bike ride (on a dedicated bike only paved trail) and was lost in the brush. Right one had previously fallen out while running but I found it. Thought they were solidly in my ears as they were sealed and felt stable. Point being that unless your ears are just right for these, they may not be the best choice for you especially during exercise. Quite disappointing for ‘active’ earbuds.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Slade, thank you for writing a review of the Jabra Elite Active 75t. We are sorry to read about your experience with your Earbuds. We kindly suggest clicking on this direct link: https://bit.ly/2QKjwoB to help find the best fit for you. If you continue having trouble, we recommend contacting the Jabra Support Team: https://bit.ly/3desQsd. We are always happy to help. Thanks, again.
Not impressed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t impressed with the earphones. They kept falling off, even with the adjustment of the different adapters.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, thank you for taking the time to share this information. We are truly sorry to hear about that. We suggest reaching out to the Jabra Support Team: https://bit.ly/37oP3Pb. We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your Jabra device. Thanks again!
Beware, only works a phone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware, they no not work with anything other than your phone. Even though they are "active" they don't work with Garmin products, laptops, or VR products. Check compatibility before buying, because Jabra does not stand behind their products, you'll be stuck with a product you can't use. Also a poor feature of these: you can't use just 1 earbud. They shut off if you take one out or try to share the audio with a friend. Pretty disappointing.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Nicoelectro- Thank you for writing a review of the Jabra Elite Active 75t. The Jabra Elite Active 75t is designed to pair with smartphones and tablets. Though some users have success pairing the Jabra Elite Active 75t with unsupported devices such as a computer, we cannot guarantee full functionality. We apologize for any inconvenience or frustration this has caused. Please feel free to use the Right Earbud independently. The Left Earbud must be in range with the Right Earbud to function properly. If you have questions or concerns, please do not hesitate to contact Jabra Support: https://bit.ly/3desQsd. We are happy to help. Thanks, again.
Sound quality poor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was bad very low. Did not cancel noise well. Decided to go with the airpods pro and returned these right away.
No, I would not recommend this to a friendBrand response from Jabra
Posted .We are very sorry to hear that you decided to return your Jabra Elite Active 75t . We wish that
you would have contacted our product support team prior to returning your Jabra device so that we may have looked into the challenges you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
Trouble with sound and calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the sound and problems with calls. Brought this item back and will exchange for a better sound quality.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Buddy, thank you for writing a review of the Jabra Elite Active 75t. We are sorry to read that you were unsatisfied with your Jabra purchase. We appreciate your feedback and we will certainly pass this information along to the appropriate team. In the future, please feel free to contact Jabra Support: https://bit.ly/3fBw1fQ. We are happy to help.
- Cons mentioned:Connectivity
Jabra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the head set keeps cutting on and off. OTher than that the quality is fine and the sound is good
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello April- Thank you for writing a review of the Jabra Elite Active 75t. This is certainly not what you should expect. We kindly suggest contacting the Jabra Support Team: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here to provide you with further possible solutions. Thanks, again! Your feedback is greatly appreciated.
Elite Fail Save your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced these 3 times in less than a week the first pair left ear bud had a static crackling going on. The second pair lasted a day and after a firmware update got the same static crackling going on. The last pair lasted me 4 days and I never updated because I deleted the jabra app and then I went to use them on the fourth day and it got the same issue. Safe to say I returned these and now am praying the Jaybird Visas or the Sony WF-1000XM3 do better.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Rick- thanks for your review of the Jabra Elite Active 75t, we appreciate it. We are sorry to hear that you had three pairs of Elite Active 75t earbuds each with a crackling noise in the left earbud; that is certainly not what is expected from the device. We are very sorry to hear that you decided to return your Jabra Elite Active 75t. We wish that you would have contacted our product support team prior to returning your Elite Active 75t so that we may have looked into the challenge you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
Ugh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was nice to have something that don’t require wires but if u sweat they falling out
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Lexis, thank you for writing a review of the Jabra Elite Active 75t. We kindly suggest mixing and matching the supplied ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Elite Active 75t. If you have questions or concerns, please contact Jabra Support: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here to help you.