Customer Ratings & Reviews
- Model:
- 100-99091002-02
- SKU:
- 6432019
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Elite Active 75t True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Users rave about the high-quality audio experience, secure fit, and extended usage time without needing to recharge. While some users have experienced minor connectivity issues, the overall positive feedback highlights the headphones' strengths in delivering an immersive and enjoyable audio experience.
This summary was generated by AI based on customer reviews.
Overpriced
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them. Sound quality was average at best. Not worth the money.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Tiny, thank you for reaching out and writing a review. It is unfortunate that you have returned your Jabra Elite Active 75t. We appreciate your feedback regarding the sound quality but we are sorry to read that you believe the Earbuds are not worth the money. We will certainly pass this feedback along to the Product Development Team. Your feedback is truly valuable to us. Thank you again.
- Cons mentioned:Connectivity
Jab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price too high Not the best quality Poor Bluetooth connection
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ABIS- We are sorry to read that you believe the Jabra Elite Active 75t's price is to high. We will certainly pass this information along to the appropriate team. If you are experiencing trouble with the Bluetooth connection, please contact Jabra Support: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here to help.
Bad connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection issues with these ear buds is horrible so the sound quality is pretty okay and the customizable options is great but one of the ear buds connects only half the time and it’s extremely annoying having to unpair and pair and put them in the case and back out like 10 times a day
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Cokee- Thank you for writing a review of the Jabra Elite Active 75t. We are sorry to read that you are having trouble with your Bluetooth connection. This is certainly not expected. It is nice to learn that regardless of these challenges you are enjoying the sound quality and features available in the Jabra Sound+ app. The Right Earbud can only be used independently. The Left Earbud must be in range with the Right Earbud to function properly. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3xxfQ8Y. We are here to help.
Only Lasted 1 Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud died after a year of very light use. Not a happy camper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello STANZ358- Thank you for writing a review. The challenges you are facing with the Left Earbud are not expected. We recommend contacting the Jabra Support Team: https://bit.ly/3xxfQ8Y. We are here to provide you with further possible solutions. Thanks again.
- Pros mentioned:Sound quality
Fall out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of your ears nonstop . the sound is great
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Fallout- We are happy to hear that you like the audio quality of your Jabra Elite Active 75t, but regret that you cannot find a secure fit with the earbuds. We recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, without being too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite Active 75t: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support#/. We really appreciate you taking the time to leave us a review!
Poor Call Quailty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using for phone calls: max volume is not good and poor voice quality to the receiving party.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello GeeOff- Thank you for your review of the Jabra Elite Active 75t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Flimsy, not durable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturing is shoddy, the earbuds are thin, cheap plastic, not durable
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Filmsy- Thank you for taking the time to reach out and for writing a review of the Jabra Elite Active 75t. We regret to read that you are unsatisfied with the design and durability of your Jabra device. We will certainly pass this feedback along to the appropriate team. Your feedback is truly valuable to us. If you have questions or concerns, please do not hesitate to contact the Jabra Support Team: https://bit.ly/3xxfQ8Y. We are here to help you!
RoosterSDMF
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't stay in my ear very well. I went with the galaxy buds.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello RoosterSDMF, thank you for writing a review. It is unfortunate to learn that you are having trouble finding a secure fit. We recommend mixing and matching the included accessories to help find the best fit for you. Regardless, your feedback is greatly appreciated! We will pass this information along to the appropriate team. If you have questions or concerns, please contact support: https://bit.ly/3xxfQ8Y. Thanks, again.
Nope
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for ios 11. Never worked and wouldn't pair with phone. Watched youtube several times, made sure to follow instructions, downloaded app. Never paired never had ear bud bluetooth lights on. Could never update for software. Nope Nope Nope Nope Nope Nope
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - Thank you for taking the time to write this review. We are sorry to learn about the challenges with your Jabra Elite Active 75t. This is certainly not expected. We kindly recommend reaching out to the Jabra Support Team: https://bit.ly/37oP3Pb. We are here to help.
Don’t stay in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these because they fell out of my husband’s ear while exercising!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Computer- We are very sorry to hear that you decided to return your Jabra Elite Active 75t because your husband was not able to find a secure fit with them while exercising. We wish that you would have contacted our product support team prior to returning your Jabra Elite Active 75t so that we may have helped him find his best fit with the device. We hope that you will consider Jabra again in the future!
- Pros mentioned:Battery life, Sound quality
Awesome products with a few flaws
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start off by saying that these ear buds are awesome and wholly recommend them for purchase. The packaging, charging apparatus and form factor for the ear buds are excellent. Sound quality on these is awesome. Battery life is also excellent. I went a full week before needing to recharge the case for the ear buds. My only issue is sometimes the ear buds will turn on automatically when I put them in my ear but other times they won't. The pass through is a good feature but could be better.
I would recommend this to a friend voice is not clear sometimes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.won't automatically switch to blue tooth while on the call when pods are switched on.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Pods- We are sorry to hear about this. We kindly recommend updating the firmware in the Sound+ app. Please follow the guidelines provided below:
1.) Download the app from your smartphone's app store.
2.) Open the app and make sure your Jabra earbuds are detected (they will be displayed next to the Jabra device name as yellow circles with an L and R).
3.) In Jabra Sound+, tap Headset at the bottom of the app screen and then tap Voice guidance language.
4.) Select your preferred language and tap Update Now.
Follow the onscreen instructions and be sure to accept the End User License Agreement. At the end of this process, you will be instructed to return the earbuds to the charging case. After placing the earbuds in the charging case and closing the cover, a purple light will flash near the USB port on your charging case during the firmware update process. When the light stops flashing, please wait 30 minutes and then remove the earbuds, and place them back inside the case. If the challenges continue to persist, please contact the Jabra Technical support team: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here for you, and happy to help.
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So picked up the 75t active 15days ago and the day after my my return time had expired they have just stopped working they connect but don't do anything no calls or music just nothing. I have done the factory reset 10+times and the same thing everytime. .. save your money and get something else
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, Unhappycamper - We're sorry to hear that your Jabra Elite Active 75t has just stopped working. Obviously, that's not the kind of performance we expect from our products. Would you be willing to contact us with a direct message on Facebook or Twitter? We'd love to collect some more information from you and work with you towards a possible solution. Thank you!
Do not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. I purchased it in February 2020 and June 2020 the right ear bud stopped working. I have tried everything the Jabra websites says to do but the problem is not fixed. Currently trying to get them replaced or get my money back from Jabra but it’s a hassle. I do not recommend
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Pancho - We are sorry to learn of your experience with your Jabra Elite Active 75t. Please contact our Product Support Team. Contact details can be found within the Elite Active 75t support pages of our website. We are happy to help! Thank you.
Sad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing to say the least - cheaper amazon options are way better
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Billynajarro- thank you for your review of the Jabra Elite Active 75t. We are sorry to hear that you are not satisfied with your Jabra device. We would love to answer any questions or address any concerns you may have about the Elite Active 75t and we encourage you to contact us at your earliest convenience. In order to reach us, simply go to our website and navigate to Support. From there, enter the name of your device. There, you will be able to find our Frequently Asked Questions, as well as various other resources and our contact information down at the bottom of the page. We appreciate your feedback and we want you to have the best possible Jabra experience!
Left earbud keeps failing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair within a year and the sound in the left earbud diminishes again! I have read numerous bad reviews about this problem. Jabra does nothing to fix it! Buy from a different company!!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MitchFlorida - We are very sorry to learn about your experience. We invite you to contact our Product Support Team for assistance in resolving the issue you describe with your Jabra Elite Active 75t. Contact details can be found on our website at https://bit.ly/3sepPit. Thank you.
Don’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right eat bud stopped charging after one week.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello LauraH, thank you for writing a review of the Jabra Elite Active 75t. These behaviors you are describing are not expected of the Right Earbud. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3fBw1fQ. In the meantime, please reset your charging case:
1. Open the charging case and place the earbuds inside the case.
2. Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v.
(Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage)
3. Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
4. Allow the earbuds and the case to charge for 2 hours to receive a full charge.
We hope this helps and we look forward to hearing from you. Thanks, again.
Works well, until they don’t work at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working after a few weeks of use. Apparently it is a common problem. Right ear bud stops working randomly. Customer service had been horrendous. Week-long + response delays. Submitted a warranty claim. They said to expect long delays because they are backed up.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Bestbuyer - We are sorry to learn about your experience with your Jabra Elite Active 75t and our Support Team. Be assured that we are working through all support requests as quickly as possible and anticipate a resolution in your case soon. Thank you for your patience.
Support and Warranty is SLOW
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn’t. The product itself I really like. Support and warranty process with Jabra is very slow, they do respond eventually. Worked the warranty process with Plantronics and Apple. Both had me up and running within 3 days. On day 24 with Jabra.
I would recommend this to a friendBrand response from Jabra
Posted .Hello Khvander - Thank you for taking the time to review the Jabra Elite Active 75t. We regret to hear about your experience with the device as well as our Support. We appreciate all customer feedback. Please reach back out to our Support Team as we would like to take a further look into this situation. We hope to hear from you soon.
Try it out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just did not enjoy the sound after having Boss earbuds
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Justnot4me, thank you for writing a review of the Jabra Elite Active 75t. It is unfortunate that you are not enjoying the audio quality. We kindly suggest checking out the Sound+ app. You can customize the sound to your liking using the equalizer. If you have additional questions or concerns, please contact the Jabra Support Team: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. Thanks, again!