Customer Ratings & Reviews
- Model:
- 100-99091002-02
- SKU:
- 6432019
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Elite Active 75t True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Users rave about the high-quality audio experience, secure fit, and extended usage time without needing to recharge. While some users have experienced minor connectivity issues, the overall positive feedback highlights the headphones' strengths in delivering an immersive and enjoyable audio experience.
This summary was generated by AI based on customer reviews.
Audio Imbalance in Earbuds after less than 1 year.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned these earbuds for less than one year (purchase in June 2020) and am now having audio imbalance issues where the right earbud is extremely quiet. Take a look online, and you will see this is apparently a very common issue with Jabra earbuds- and the alleged "fix" is to dig into one of the holes on the earpiece. Apparently Jabra support doesn't recommend that, but they also seem to dodge people when confronted with the issue. I have filed a ticket and will see how their tech support resolves this issue...but I am not confident. I have never owned a Jabra product, and after paying $200 for these, I am needless to say, very disappointed. Will not be buying Jabra again - my wife actually just purchased a pair and I think we'll be returning them before this issue can happen there as well.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ATLlonghorn- Thank you for taking the time to write a review of the Jabra Elite Active 75t, we appreciate it. We are sorry that you have started to experience an imbalance in the audio of your earbuds; this is certainly not the kind of behavior we expect from the device. Despite what information may be circulating around online, Jabra does not recommend using any object or tool to attempt to clean or remove blockage from the vent hole on your Jabra true wireless earbuds. This would constitute as an unauthorized repair and will void the warranty on the product. If you are considering trying this unapproved method, we kindly ask that you reconsider, as we would be happy to assist you by offering helpful troubleshooting solutions or starting a warranty claim. Our Product Support Team is always happy to help.
Beware of any product in this line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See my review of the Active 65t. It may or may not be relevant to this product but be forewarned about the flaws in the design of that one and the disregard from the Jabra customer service department. Long story short: the 65t had a very poor fit. It was impossible to keep in my ear even after jamming and twisting it in to the point of painfulness. Finally it popped out and was lost forever. When I compared the ear-cups used by Jabra with others I found them much shorter and that could be why they didn't seal well no matter how hard I tried and painful it became. Longer replacement cups wouldn't fit in the charging case. Their customer service depart was no help and callous. I wouldn't take a chance on them again. Once bitten twice shy.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MarzMan- Thank you for writing a review on the Jabra Elite Active 65t. We are sorry to learn that you had challenges with the fit of the Active 65t. The Jabra Elite Active 75t was designed to fit most ear sizes and shapes. With some trial and error, most users are able to find a secure and comfortable fit of the earbuds, and it is rare when a user is not able to find a fit that is right for them. We appreciate your concern about the Active 75t, and if you have any questions please feel free to contact the Jabra technical support team: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support, we are here for you!
Bluetooth sucks!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My far the worst earphones ive ever purchased. Its a pain to transfer from Bluetooth to Bluetooth if youre using more than 1 device. I literally just spent more than 10 min trying to connect my earphones to my iphone. The worsttttttt
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello CionnoJack - We are very sorry to learn that you are having this experience with your Jabra Elite Active 75t. Transition from one mobile device to another is seamless with the Elite Active 75t. If you continue to have concerns, we invite you to contact our Product Support Team. Contact details can be found on our website within the Elite Active 75t support pages at https://bit.ly/33FoGWp - Thank you.
- Pros mentioned:Sound quality
Connection issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After one use the left ear bud stoped connecting. After my one experience with sound quality and app use I will be returning.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi HAjC3443- Thank you for your review of the Jabra Elite Active 75t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Connectivity issues make them useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort and decent sound quality rendered useless by poor Bluetooth connectivity. These need to be within two feet of my laptop to prevent audio cutting out. They are also susceptible to interference. I tried shampooing the carpet with them connected to my phone in my pocket, and they were useless. I've tried in vain to figure out why the connection is so poor, made sure they were not connected to other devices, etc. Will be returning these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello dbarber- Thank you for your review of the Jabra Elite Active 75t! We are happy to read that you like the audio quality of the earbuds and that you find them comfortable to wear. Please be advised that we do not support using the Elite Active 75t with computers. We specifically optimized the device for smartphones and tablets running iOS or Android operating systems when we designed it. That said, we regret that you experience interference when you connect the earbuds to your phone. The behavior you describe is certainly not anticipated from the Jabra Elite Active 75t. For optimal performance, keep your mobile phone on the right side of your body or within line of sight. You will get better performance when there are no obstructions between your headset and your mobile phone. We hope that you will contact our Product Support Team before returning your Jabra Elite Active 75t so that we may look into the challenge you face: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are always happy to help.
Good luck if they stop working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buds stopped working after 3 or 4 months. Under warranty (bought from jabra site) but the warranty replacement procedure has been an absolute nightmare. It’s been two months since I sent the buds in for replacement and still no replacement has been shipped. Jabra keeps missing the timelines they set to process the claim, ship, etc. They stop communicating altogether also. Too many other options to put up with this service.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Johnboy - We are very sorry to learn about your experience and for the delay in completing your in-warranty replacement. Our team is working hard to resolve all outstanding orders. If you have further concerns, we invite you to contact our Support Team once again. Thank you.
Negative opinion 75T Active Elite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had one day, updated firmware, did not work right, left ear disconnected, would not stay connected to Bluetooth, when connected to two Apple products, voice command did not work. Jarba support slow and or non effective, returning to Best Buy, would not recommend product.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Hear1Am- Thank you for your review of the Jabra Elite Active 75t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
I must be doing something wrong.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This must be for the pretend active, or in doing something terribly wrong. Running, spent the first 5 minutes picking them up off the ground every time they fell out. Working out, lifting weights, spent more time adjusting them, and again picking them up off the floor after falling out. I’ve tried all ear gels they came with... I’m no sound geek, but I’ve messed and messed with the app music just sounds flat.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mhend081, we are so sorry to hear about this. It is unfortunate that you are having trouble finding the best fit with the Jabra Elite Active 75t. With some trial and error, most users are able to find a fit that is both secure and comfortable. We recommend trying all of the included ear gels supplied with the Elite Active 75t to see which size fits your ears. Please consider mixing and matching the accessories as no two ears are exactly alike. The Active 75t will also need to be twisted into the ear canals to create a proper seal. We hope these steps will help you find a great fit. If you continue to have trouble, please feel free to contact us at any time: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We want to ensure that you are having a wonderful experience with the Jabra Elite Active 75t. Thank you for writing a review.
Terrible battery life - not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent, fit is decent. Multipoint does actually work. Battery life is absolutely atrocious and not as advertised. With all of the sound enhancement turned off, I am stull lucky to get 3 hours out of them on conference calls. I got them on sale for $99, and they still aren't worth it. Returning them asap.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ringer - Thank you for reviewing the Jabra Elite Active 75t. We regret to hear about your experience with the battery life of your Jabra Elite Active 75t as this is not expected. The expected battery life is up to 5.5 hours with ANC or Hearthrough turned on and up to 7.5 with them turned off. We thank you again for taking the time to review the Jabra Elite Active 75t.
To much noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these after reading lots of input. Seems like a good buy.....not as advertise. Sound canceling was not very cancel. Could hear way to much. The through feature was some what cool but didn't work that well. . The fit was okay but still fell out of my ears while just walking. Would not buy these again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Nonoise- We really appreciate your taking the time to write a review of the Jabra Elite Active 75t. We are glad to hear that you decided to purchase the Elite Active 75t after much research and we are thrilled you enjoy the HearThrough functionality of the earbuds. We are sorry, however, that you were not satisfied with the noise cancellation on your Jabra Elite Active 75t. To make the most out of the Active Noise Cancellation feature, you are going to want to make sure you have the proper fit with your earbuds. The earbuds should fit snugly in your ears and the eargels should create a seal around the outside of your ear canal. This will, in turn, prevent any ambient noise from getting into your audio stream, which will maximize the passive noise cancelling effects of the earbuds. Next, you will want to customize the ANC in your Jabra Elite Active 75t by going into the Headset tab of your Jabra Sound+ app. Then select Personalize your headset> Active Noise Cancellation and follow all of the on-screen prompts. Make sure you are in a noisy environment when customizing the ANC on your Jabra Elite Active 75t as this will ensure you get the best results. Please do not hesitate to reach out if you have any other concerns: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here for you!
No worth the buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your right headphone becomes the most important piece. To make calls or even listen to music you have to use the right headphone. If you lose the right headphone, it becomes useless. When you use the find my headphone feature it will only show you were you last used it but won’t make any sounds. I regretted this purchase.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Alan- Thank you for your review of the Jabra Elite Active 75t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite Active 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite Active 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Having issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might be returning these the charging case looks like it just charges indefinitely the light never stops flashing so I'm not sure the issue. I'll give it a couple days. Getting fed up I had to return the regular 75t then just decided to wait a couple weeks for these instead and still having issues.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Kyle- thank you so much for your review of the Jabra Elite Active 75t. We are very sorry to hear that you are having trouble charging your charging case. We would love to look into this matter for you and we encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We are here for you!
Broke less than 2 weeks after purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely had the headphones for 2 weeks before the right earbud broke and wouldn't hold a charge (you can't use the left earbud without the right one). Tried resetting the earbuds, the case, everything - would NOT recommend especially after shelling out over $200, such a waste.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ming, thank you for writing a review of the Jabra Elite Active 75t. These challenges that you are describing with the Jabra Elite Active 75t, 2 weeks after purchase is certainly not expected. Please contact the Jabra Support team: Elite Active 75t: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. We would like to gather more information and provide you with further possible solutions.
make
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would love to try your product but i dont have money to a faward
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello tyronmoore- Thank you so much for your interest in the Jabra Elite Active 75t! If you would like to purchase an Elite Active 75t but cannot afford to do so at full-price, we encourage you to contact our product support team: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. If you are eligible, we may be able to help you out with a discount.