Customer Ratings & Reviews
- Model:
- 100-98600000-02
- SKU:
- 5622121
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, fit, battery life, comfort, wireless connectivity, and waterproof feature of the Elite Sport True Wireless In-Ear Headphones. They appreciate the great sound, comfortable fit, and long battery life. Many users also find the heart rate monitor to be accurate.However, some customers have concerns about the price, volume, bass, and comfort of the headphones. A few users feel that the price is too high, while others would like the volume to be louder and the bass to be stronger. Additionally, a small number of users find the headphones to be uncomfortable to wear.
This summary was generated by AI based on customer reviews.
Great for outdoors and long lasting battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed these head phones and will cont to recommend
I would recommend this to a friendBrought these for a friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for a friend for Christmas and he loves them
I would recommend this to a friendTop Notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. Have not used them for water though.
I would recommend this to a friendBest headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphones for my Samsung Note 8.
I would recommend this to a friendExpensive, but worth the premium.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked high & low for right ear buds. Believe I found them.
I would recommend this to a friendIt was Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its wireless earbuds what more can you ask for too
I would recommend this to a friendUncomfortable fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are just ok. Decent for listening to music but uncomfortable after using for awhile.
No, I would not recommend this to a friendGood Wireless Earbud Headphones!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using for 2 weeks... working very good so far!
I would recommend this to a friendGreat earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones at a great price. Easy to setup and to use.
I would recommend this to a friendLove 'em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by a staff member and couldn't be happier
I would recommend this to a friendOk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the next gen ones. It these bids were just ok at best.
No, I would not recommend this to a friendgreat sound, bad connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked well with Apple Watch but got the Garmin and could not keep them connected
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jeanne - We were sorry to learn that you are having connection troubles with the Jabra Elite Sport and your Garmin watch. If the Elite Sport worked well with your Apple Watch, we would suggest that you contact Garmin for assistance. If you would like, helpful information, such as how to reset your Elite Sport, can be found on the support pages of our website at https://bit.ly/2Nd19m5. If you have questions for us, please contact us by completing the web form at https://bit.ly/2wIr6ln or give us a call. We are here to help! Thank you.
Love it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best wireless product that I have bought.
I would recommend this to a friendDisappointing ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is just ok. they fall out during running. i have tried all ear fin and ear tips.
No, I would not recommend this to a friendWireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the sound is distorted. Tried exchanging twice with the same issue.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Nikki - We are sorry to read that you have been experiencing distorted sound with your Jabra Elite Sport. This is definitely not what you should expect, so we recommend that you contact our technical support team so we can help you find a solution to this: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review, and we hope to hear from you soon.
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few days... fell light while wearing them.
I would recommend this to a friendGreat sound, but ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys would only connect to my phone. For the price, one would expect more.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello jshaw. You are correct, they absolutely should pair connect to more than your phone. Please reach out to our Support Team so we can figure out what's going on. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
- Pros mentioned:Sound quality
Returned back to store - would not keep charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea behind these and they sounded great but they would not keep their stated charge and would die after 15 minutes even after a full charge. Call the company and they wanted me to download all new software and reset them which I did but still no luck.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BOSTX,
We are sorry you had some issues with the Jabra Elite Sport holding a charge. It's important that the earbuds sit in the case properly to achieve a full connection in order to charge properly. You can tell if the units are charging when the case lights up. Sometimes if you don't have the eargels or ear wings on properly it will prevent a correct connection. You may then think they are charging when in fact they aren't.
You should be able to get up to 4.5 hrs battery life from one charge and then an additional two charges when placed in the charging case. You may want to give them another try them again. Since you downloaded the software update and that didn't work it could be that you had a faulty unit.
You can reach out to our product support to help trouble shoot any of our products. You can start the initial conversion via the link.
http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
We are sorry our product did not meet your expectations and we appreciate your feedback. We promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps.
Jabra
Bad for phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift with high expectations based on reviews. For the price they should be much better. This headset is basically only good for listening to music. I wish I could return/exchange them. When I talk to my fiancé on the phone, my volume on my TV can be set at the lowest level(so low that I can barely even hear it) and she asks me why do I have my TV so loud..... I can hear my voice echo and she can hear hers. There's an enormous amount of feedback and echo that we both can hear. If there is anything anyone can do to help, please let me know.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MW77. We are glad that you reached out here but we are sorry to hear that you have troubles with your Jabra Elite Sport. We are this can be solved with some slight changes to your app settings and we are happy to help you to solve this issue. Please reach out to our customer support by email or phone and mention your review on BestBuy. We are happy to assist you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
Very poor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. Didn’t fit well for my ears. Very much discomfort.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mikey, We are sorry to hear that you haven't yet found the best fitting for your Jabra Elite Sport. We have a video that shows how to find the perfect fitting for yourself. This will ensure the most comfort for you to fully enjoy your headset. Please take a look, we hope it helps.
https://www.jabra.com/supportpages/jabra-elite-sport#/Video/Tutorial---Jabra-Elite-Sport-Perfect-Fit#100-98700000-02