Customer Ratings & Reviews
- Model:
- 100-98600000-02
- SKU:
- 5622121
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, fit, battery life, comfort, wireless connectivity, and waterproof feature of the Elite Sport True Wireless In-Ear Headphones. They appreciate the great sound, comfortable fit, and long battery life. Many users also find the heart rate monitor to be accurate.However, some customers have concerns about the price, volume, bass, and comfort of the headphones. A few users feel that the price is too high, while others would like the volume to be louder and the bass to be stronger. Additionally, a small number of users find the headphones to be uncomfortable to wear.
This summary was generated by AI based on customer reviews.
Decent earbuds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the fact that they couldn't be worn one at a time like other brands.
No, I would not recommend this to a friendDecent product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was good until you hit a couple months on them then they did they 80% charged disconnect. When they worked they worked great, but when they didnt work they didnt work. Too many disconnects had to bring them back. I exchanged for upgraded version so we will see.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Victor, We are glad to hear that you enjoyed the Jabra Elite Sport when everything is functioning as expected. You should expect steady and reliable connection without this concern you have mentioned. We are glad that you have exchanged this device already. Please feel free to contact us if you have any questions, we will be happy to help. Thank you.
https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible. Ear buds are bulky. The case doesn't close right.
No, I would not recommend this to a friendUncomfortable and awkward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get them to fit well and they fell out easily. I had to hold them in place and press them firmly in my ear to get the audio to sound decent. I also couldn't get them to fit in the charging case with the earwings on, so I had to remove them and put them back on each time, which was a hassle.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Grievecrew
We are sorry to hear you had some difficulties with the fit of the Jabra Elite Sport. We take care in making sure that there are several different options of ear gels and wings so the customer can get the proper fit for them. With the proper fit you then have better audio quality.
The ear buds are a little different from other brands with how you put them in. This may have been part of the issue as well. The fit is best obtained by "turning" them (in a backwards motion) into the ear.
When you have the proper ear gels and wings and put them in you will find a snug fit with great audio sound as well.
We are sorry to hear your Jabra Elite Sport hurt your ear. There is an ear gel that comes on the ear buds. It's possible you didn't see it and added another ear gel over it making it larger than normal. We have several options in the package of smaller and larger ear gels as well as wings so that the customer can get the proper fit for comfort.
Please let us know if you have any other questions. We really appreciate your feedback and we will continue to work hard on improving our products. You can contact us directly at [email protected]
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like these so much they where not comfortable.
No, I would not recommend this to a friendThis technology is too much in its infancy to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.justify the headaches with user interface and the complicatedness of the earpieces themselves. No way to turn off the heart monitor. Audio was OK - not good enough for the price. Give it two or three years and this market niche will be done right at a much more reasonable price point.
No, I would not recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable bad positioning of heartrate monitor
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Apple1 - We are sorry to hear that the Jabra Elite Sport was not comfortable. The Elite Sport comes with multiple ear gels and ear wings, and most users are able to find a secure and comfortable fit. The heart rate monitor is located at the bottom of the right ear bud. The ear buds may need to be adjusted to sit more comfortably in your ear, and to properly position the heart rate monitor. Please check out this article we published on our website to get the best results when using the heart rate monitor: https://www.jabra.com/supportpages/jabra-elite-sport#/FAQ/Features/How-do-I-get-the-correct-fit-for-my-Jabra-Elite-Sport-and-the-heart-rate-monitor#100-98600001-02. We appreciate your feedback, and we would love to work with you if you have any questions about your Elite Sport. We want you to get the most from your purchase. Thank you for your review.
New
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Used it right to Africa and back
I would recommend this to a friendFit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these but it didn’t fit well in the ear..
I would recommend this to a friendNot great sound, very uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the idea- truly wireless earbuds. However, the sound wasn't great. I would have probably put up with it, except they kept falling out. Even though the kit comes with three different sizes, none of them worked with the shape of my ears. Very disappointed.
No, I would not recommend this to a friendNot Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are not that comfortable in my ear and for the price I expected them to hold the charge much longer. The sound is decent. The overall use of being able to toggle between different features was not easy. I will be returning
No, I would not recommend this to a friendGood Sound Quality...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However, they constantly fall out of my ears.... even with the different size ear attachments. I think these are good for someone who is more stationary and not out and about.
No, I would not recommend this to a friend- Cons mentioned:Volume
Volume problems
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the first 30 days The headphones start working bad, the company send to my new pair after 90 days, the second pair get the same problem volume problems
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Roxy - We are sorry to read that you are experiencing volume challenges with your Jabra Elite Sport! This is unexpected, and we encourage you to reach back out to our technical support team so that we can help find a solution for your Elite Sport: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you for your review, and we hope to hear from you soon.
Not so comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always love Jabra products but this one is not my favorite. My ears started paining after 15 min of continuous listening. Also had issues with my left earbud discharging even when not in use. I ended up returning these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Manoj,
Very sorry to hear you had some fit issues with the Jabra Elite Sport. It sounds as if ear buds might not have been sitting in the charging cradle properly. Our Jabra Elite Sport comes with several different ear wings and gels to allow you to find the perfect fit. Sounds like they might have been too large for your ear.
We are sorry our product did not meet your expectations and we appreciate your feedback. We promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps.
Jabra
Don't waste your time or money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were good, in the beginning. I purchased these and within a year the left bud died on me. Jabra did replace it no questions asked in a fast time period. However, now I am having issues with volume diminished in the buds and I'm having a hard time getting them to charge in the charger. I've tried cleaning contacts with alcohol, etc. More trouble than they are worth.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi JediKnight2! Thank you for your review of the Jabra Elite Sport. We are so sorry to hear about what you are experiencing, this is definitely not what we would expect. We kindly suggest that you contact our Technical Support Team here: https://www.jabra.com/contact/support/jabra-support-consumer. We look forward to hearing from you and getting this resolved.
- Cons mentioned:Bass
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality in particular the bass simply doesn’t exist. It looks I was listening to music from a cheap disposable headphones. All the other features are good.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello arra. We are sorry to hear this. Typically our users enjoy the sound quality of the Elite Sport, and it is unfortunate that you did not have this experience. The quality of sound is highly dependent on a proper fit, and we hope that you would consider trying a different sized ear gel and ear wing in each ear to see if you notice a difference. Please watch this video tutorial for the proper fit: https://www.jabra.com/supportpages/jabra-elite-sport#/Video/Tutorial---Jabra-Elite-Sport-Perfect-Fit#100-98600001-02 We also have included a Music Equalizer in the Jabra Sport Life app so that you can customize the sound to your liking. Thank you for your review.
Not a fan when the AIrPods are available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to the AirPods I would have said its a good product. After tying the AirPods I have returned these. They are very bulky and do not fit in the ear that well. Charging was difficult to fit into the charging case.
No, I would not recommend this to a friendIt doesn't shut off!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product over a month ago. I don't use it too often. Here is my problem. It is very annoying. I put my ear buds in its charging case to recharge and shut off. But no. After ear buds are charged, they turn themself on while inside the case. WHY? Few times I took those ear buds out and found with less than an hour of charge. Also while these are charging in case, I would wear my old ear buds. Either half an hour or 1 hour later, the music stopped playing in my old ear buds but phone shows music is playing. I found out jabra has turned on and became main ear buds.
No, I would not recommend this to a friendHorrible fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These buds were the worst fitting I have ever tried. Instant ear pain no matter what combo of plugs I tried. And the rubber bumpers you have to fit fall off constantly. There were unusable. Horrible design.
No, I would not recommend this to a friendThey are ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were very uncomfortable and they kept dropping and the music would pause and you have to press the button to turn the music back on. The sound is not BOSE. Just not worth the price.
No, I would not recommend this to a friend