Customer Ratings & Reviews

My fiance wanted truly wireless headphones, but ended up returning these for the Bose Soundsport headphones bc the audio was not great on the Jabras and they were uncomfortable.

My true rating is a 4.5. These are excellent truly wireless headphones and the best that I have used to date which includes, Bragi Dash, Onkyo, Samsung Gear IconX, Earin and Erato. The sound quality is very good for true wireless. Better than everything but perhaps the Erato and slightly better than the Samsung. I would say that true wireless sound quality lags behind wired Bluetooth by quite a bit to date. The sound for example is not as good as the Bose Soundsport Wireless or the Jaybirds. Fit is excellent. These stay locked in your ears and will not fall out. Only downside is they are large and can hurt after a while. Bluetooth connection is rock solid. No dropouts like on the Bragi. Can walk clear across the gym with these. Battery life is very good. 3 hours per charge plus the charging case. Much better than the Samsung which gives you 90 minutes max (also the Samsung has a battery drain problem while in the case). The fitness app is nice but I wish you could use those features offline and without your phone. Seems like the phone is needed for all of the key fitness features like VO2 max testing. That's too bad since I use these with my apple watch for running. One caveat is that my first pair had an issue with the Bluetooth Smart Connection dropping in and out all the time. This caused the HR monitor to stop and required constant resets. I have exchanged them in hopes that I just had a bad pair. Overall, these are the most polished true wireless buds out right now and these are an excellent choice for gym/exercise use. I can't see myself going back to wired BT headphones for the gym/running after experiencing these.

I bought these thinking the sound would be stellar for a $250 set of ear buds. Not so much, I’m sure they work fine, but I just couldn’t get over the lack of sound quality.

These are the best sounding headphones in the true wireless category. Great sound, solid connection, little or no lag when watching movies with them, but there was noticeable lag when playing games. I just couldn't get over the ear soreness I was experiencing after just 15 minutes. These things absolutely KILLED my ears. I would have to take them out frequently because I just couldn't wear them anymore. They were great for the first 15 minutes. forget about using the controls built into the buds. you have to really mash those buttons and it just make your ears hurt worse than they already might. While these killed it in every other category, i just can't recommend them due to my discomfort. These will be going back.

Out of all of the truly wireless headphones in the market this is probably the better one but that's not great. Lets just say that this is the best of the worst.

Overcharging this unit will damage the internal electronics. I have already had both units replaced once and the left unit once.

Didn't care for the sound quality. Had some connection dropping issues. Wasn't the easiest product to set up.

Decent it came apart after the warranty I got through Best Buy expired.

I’ve sent these back to warranty Dept more than 6 times, I’m tired!!!! I’ve had 2 new phn since purchasing these and same thing everyone... left ear bud get extremely about month later the right one does the same... I’ve cleaned, updated, re-installed over and over... I really just want something else but they keep sending me the same product over and over!!!!

I was looking forward to getting these and waited until a sale because the regular price is too much. Unfortunately, the fit was not good despite my trying the foam and silicone ear buds. Also, could not work the buttons when headphones were in my ears. Lastly, one of the headphones (left) somehow unpaired itself and stopped working. That was enough to return them. Perhaps they will improve in the future.

These worked for a year before they started becoming incredible uncomfortable.

Had ear pain after few hours. Could be difficult to find a good fit in the ear canal. Not for me. Returned.

The right ear bud stopped working about 9 months after purchase. Unfortunately I didn't buy the extended warranty which turned out to be a mistake because I contacted the company and was able to get a replacement but 6 months after that the charging box crapped out as well. Beyond that, if your purchasing these to play music, then don't. The sound quality is terrible.

Good features but sounds quality is not very good no bass at all and the pass thru feature is not very great

The earbuds are nice and sound ok, they require some work to find the right ear tips and ear wings adjustment though. Unfortunately they ceased to work after 4 weeks, the earbuds wouldn't charge anymore. I contacted the Jabra support, lots of emails back and forth and troubleshooting, I finally have to ship back the earbuds to them, hopefully I'll get a replacement... Very disappointing.

The background noise isn't completely removed. Callers have told me that the background noise overwhelms the conversation.

No Bass and the sound quality is not great. Great concept but a long way to go.

Stays in ear great, sound quality is not too good!

I would not buy these again! I will sell mine since I’m unable to return them. They are uncomfortable and the sound isn’t good! You do have to try many different ear pieces to fit yours but still was uncomfortable and one of my ears hurt about 20 min after wearing them! I now have the Bose true wireless and they are what I would recommend!!!

The Jabra elite sport true wireless headphones constantly fell out of my ears.