Customer Ratings & Reviews
- Model:
- 100-98600000-02
- |
- SKU:
- 5622121
Customer reviews
Rating 4.1 out of 5 stars with 1071 reviews
(1,071 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, fit, battery life, comfort, wireless connectivity, and waterproof feature of the Elite Sport True Wireless In-Ear Headphones. They appreciate the great sound, comfortable fit, and long battery life. Many users also find the heart rate monitor to be accurate.However, some customers have concerns about the price, volume, bass, and comfort of the headphones. A few users feel that the price is too high, while others would like the volume to be louder and the bass to be stronger. Additionally, a small number of users find the headphones to be uncomfortable to wear.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Very uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it because there are uncomfortable,I returned and purchased a bose and I really really like it, completely different sound
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
The noise of the wind dont let you hear the music.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is really sad that what is advertised as Engineered to be the most technically advance true wireless sports earbuds dose not really work; or I'm doing something really bad.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Benito, We do engineer the Jabra Elite Sport to be wonderful, and built to work with you. We have a video available that is specifically about getting the best fit, which will help to clear the sound of the wind you mentioned. https://www.youtube.com/watch?v=lhbF8OQmfJg Please check that out. We also invite you to contact us if you would like any help with resolving any other concerns, Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Amazing Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these before X-Mas after researching multiple options and manufacturers. Chose the Jabra's based on the excellent reviews, warranty, & also being waterproof. The sound quality is amazing with deep bass, the fit is perfect with no slip or slop or fear of falling out, and the battery life and charging storage case are excellent. Spending hours training for Ironman - I have no regrets with purchasing this and I would highly recommend
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Poor audio quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Jan 10 and already had to get one of the headsets replace by manufacturer because it stop working.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, if u have a small ear it hurts. Don’t like that the only way both work is they have to be in both ears can’t just use one.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello Catboy30. You should not be experiencing discomfort with the Jabra Elite Sport. We have a video available that deals with getting the best fit. This should help your comfort. Also, you are able to use the right earbud by itself, without the left earbud. The left earbud cannot be used alone. Thank you.
https://www.youtube.com/watch?v=lhbF8OQmfJg&t=12s
Rated 1 out of 5 stars
Bad comfort, decent sound, par noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, I would NOT recommend this product in the slightest. Get any other Jabra, or any other brand like Bose easy.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - We are sorry to learn that you were not satisfied! We would he happy to assist you in making the most out of your Jabra Elite Sport. Please feel free to reach out to our support team if you have any questions or concerns: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We look forward to hearing from you. Thank you for your review.
- Pros mentioned:Comfort, Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
Love these headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought the Skybuds, but was extremely disappointed. The sound quality is good, and overall the Skybuds look good, but the max volume was so low. These headphones, however, are amazing. So far, they are comfortable to wear, the sound is great, and the firmware update was extremely easy and fast. I actually think I like it even better than my Powerbeats 2. Highly recommended.
I would recommend this to a friend Rated 1 out of 5 stars
Bad Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After one month waiting.. I was exited to use the Jabra Elite Sport.. Bluetooth doesn't work...it is really bad... just take it back..
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Awesome Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first truly wireless earbuds, but I have used Jaybird, JBL and Morola Bluetooth earbuds. They sound great. Just as good as my Jaybird Xs and just as good as any of the wired earbuds I've tried(I haven't tried any exotic expensive buds though). You do have to work a little initially to get a good fit, but once that's done they just stay in your ear wether I'm running, cycling or working out. These have best connection I've ever seen. I can set my phone next to the 1/16 mile indoor track at the gym and run my workout without skipping a beet. The pass through feature seems to work well and much better after installing the firmware update. Don't worry the the update is a simple operation that Jabra app does for you. I like the Jabra app. It's got a lot of great features. A few things would be nice though: You can create a custom interval workout, but you can't save it. Also it needs more workout categories. Please add the ability to customize the prepackaged workouts. It would be nice to change the number of sets as well as be able to add/remove an exercise. Also, the "use GPS" option is buried in the settings and should be in the add workout page. Last, make an iwatch app. That would be really great! Overall I think these earbuds are awesome hardware wise. The software is good, but could improved.
I would recommend this to a friend Rated 1 out of 5 stars
Not what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds were definitely not what I expected. They did not fit well, nor was the sound good. I had to return them.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had many issues. Returned them after a couple of days. Didn't fit right and they didn't charge properly. Just not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Uncomfortable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for anyone with smaller ears. The earbuds rub and do not fit correctly in your ear.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Davi- Thank you for writing a review of the Jabra Elite Sport. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please click on this direct link: https://www.youtube.com/watch?v=lhbF8OQmfJg, for further assistance finding a secure and comfortable fit. We truly appreciate your feedback, and we will share this information with the development team.
Rated 1 out of 5 stars
Uncomfortable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable in my ear and would fall out when I worked out
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Best product I nearly returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First let me say that I really like this product alot. It is well designed and manufactured with excellent sound lightweight and quite comfortable to wear. However there is a bit of a steep learning curve to using this product. Headphones like other headphones I have previously had come with a mini USB charging cable which I naturally assumed plugs in the back of my computer. Unfortunately using this method headphones quickly died. These headphones require active charging, either with the computer on or preferably connected to a adapter that plugs into an regular outlet. Nowhere did Jabbra tactical support or users manual suggest this. Furthermore when the left earphone unplugged from the right your phone and would not connect jabbra technical supporrt suggested a complicated repairing process rather than what the users manual suggested and worked which was tapping the lower button on the left ear phone. Like the sound equalizer. Overall a great pair of headphones. Glad I kept them!
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
I would recommend this to a friend - Cons mentioned:Bass, Volume
Rated 4 out of 5 stars
I almost returned...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I almost returned these, but then I figured out how to best use them. I mean I shouldn't have to make these tweaks, but I love these feature wise, so I wanted to make these work. 1st, I am farrrrrrrrr from an audio snob or audio pro on sound quality but these are DEFINITELY NOT noise cancelling. I could still hear background noise, like my coworkers talking nonsense in a normal tone, when they were full blast and that's with Hear Through turned off. Also, the ear tips that come with them are garbage and made the buds hurt my ear. Then I remembered I had some Comply ear tips laying around and BOOM, comfort and noise canceling. True Wireless Pro is what you'd need. I can't hear a thing with these at lower volumes unless hear through is on thanks to comply. 2nd, you have to make sure you have them in your ear correctly or even my comply tips didn't help. The insert and rotate method in the instructions really does work great for these ear buds. Also make sure the wings are tucked so they are completely hidden. This makes a perfect fit and optimizes sound. Last, the sound itself is pretty bad. No bass and not loud at all compared to my Jaybird X3s. So I used my samsung phone music app to guide me through setting the equalizer in the Sport life app because the samsung equalizer better explains for optimal sound, especially with their presets. I can't understand why Jabra wouldn't put presets or more details with their equalizer. But nonetheless I was able to drastically improve the bass and brought the sound up a good amount, however, these ear buds are still not as loud as they should be. I'm dealing with the pretty big sacrifice of them not being loud enough and keeping them only because the button controls it offers allows you to do so much and everything I need, the hear through feature which I love for work, I can use only one with great sound, I can use google assistant, and ear wings are a must for me. But I'm going to keep my eye on up and coming brands with these features but louder and these will then be on the first thing smoking...
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Connection, Fit, Sound quality
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for over a week, and so far I am very pleased. The connection to both my iPhone and my Apple Watch has been bulletproof. After trying a couple of the included earpieces I was able to get a good fit that block external noise, and stayed in place during workouts. Sound quality is very good, but not quite as good as high end wired headphones. I first tried the Samsung Gear Icon X, but the sound quality and battery life are not nearly as good as the Jabra. They do have two small downsides. First, they are a bit bigger than the Samsung, but it doesn't really affect the comfort. Second, the buttons are not touch sensitive, so they are a little difficult to operate.
I would recommend this to a friend Rated 1 out of 5 stars
quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the idea of having wireless ear buds but I was not impressed with style of the fit.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello great, Thank you for your Jabra Elite Sport headset. With the 3 pairs of included ear gels, 3 pairs of ear foams, and 3 pairs of ear wings, you should be able to get an excellent fit. We also have a video specifically dealing with how to find that perfect fit for yourself. We invite you to take a look. Thank you. https://www.youtube.com/watch?v=lhbF8OQmfJg&t=17s
Rated 1 out of 5 stars
Painful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very painful after a hour or so and the sound quality and noise cancellation is awful.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Lime Green / Gray
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent wireless earbuds for everyday use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably one of the best wireless earbud on the market right now. Very easy to use, it sync to your phone as soon you take out from the case. It has a true stereo sounds without any interference. The quality of sound is close to wire headset. I tried the skybud it has poor connection. The skybud case doesn't power off the earbuds while inside the case verse Jabra case will power off itself when in the case. The Jabra elite sport has excellent quality build, its very solid in both the earbuds and the case. Jabra heart rate measurement is very close to accurate. I tested this with polar heartrate chest band and both are very close. Jabra earbuds has a good battery indicators on the earbuds and the case.
I would recommend this to a friend Rated 1 out of 5 stars
They are uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are too uncomfortable for me, I wouldn’t recommend these.
This review is from Jabra - Elite Sport True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Anso7877 - We are sorry to read that you did not find the Jabra Elite Sport to be comfortable! We always encourage users to check out our video tutorial on how to achieve an optimal fit: https://www.jabra.com/supportpages/jabra-elite-sport#/Video/Tutorial---Jabra-Elite-Sport-Perfect-Fit#100-98600001-02. In case you have any other questions, please reach out to our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.



