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Customer Ratings & Reviews

Model:
100-97900000-02
SKU:
5580439
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Customer reviews

Rating 3.7 out of 5 stars with 217 reviews

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68%
would recommend
to a friend

Customers are saying

Customers are delighted by the HALO FREE Bluetooth Headset's sound quality, praising its clarity and depth. They also appreciate the lightweight design, finding it comfortable to wear for extended periods. However, some users have expressed concerns about the fit and comfort of the headset, with a few reporting that it can be uncomfortable in the ear. Additionally, some customers have experienced issues with battery life and Bluetooth connectivity, with the connection occasionally dropping randomly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-217 of 217 reviews
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If sweat it falls out of your ears. Microphone not good while driving.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not my taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is not worth the price. The battery life is not long enough.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item had to be returned under watranty extended plan due to non function

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Charlieace

      Thank you for your feedback. We hope you are able to get a proper replacement. We are sorry you received a product that wasn't working properly.

      We are sorry our product did not meet your expectations. We appreciate your feedback and promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps.

      Jabra Jabra

  • Rated 2 out of 5 stars

    Basic headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn't that good on these. Call volume did not go high enough.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like them, hard to control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are to high on the wire, don't like them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like these because it was all treble, no bass at all. It fit my ears well but returned them because of the sound. Went with Jaybird X3. A whole lot better for like $40 more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit my ears properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not fit my ears properly in the work out. Best Buy would do nothing to help me and the company was extremely rude

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this on the same dayI purchased it. Nothing but static!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I thought these would have been much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace mine which were stolen from my car.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Aldo,
      Thank you for your loyalty. We are sorry to hear that someone stole it from you car, but appreciate that you purchased another one of our headsets. We appreciate it.

      Possibly the one star was an accident? It would be wonderful if the stars matched how you felt the earbuds were "just right".

      Thanks for your feedback!
      Jabra Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bass and treble. Great sound quality. It took me awhile to figure out how to wear them, the included instruction manual leaves something to be desired. I had to look up a youtube video just to figure how earwings are supposed to be positioned in the ear. Be sure to get the Jabra Assist app for iOS or Android, it enables certain features and provides a more detailed manual. I still don't get how to use the earwings completely and I don't like the earhooks because they interfere with my glasses. But they do stay in my ears quite well. The reviews on Amazon are very positive, but I bought at Best Buy for the same price as Amazon. And I was able to pick up in store. (YAY!) Other than the lack of detailed instructions, they provided really good sound. I like the voice feedback and audible on/off sounds.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    It feel off my neck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item on a Saturday night. I used it for the first time on Sunday. And lost it before I got back home on the Sunday. I kept checking for it all of the day. It kept slipping off of my neck. And sure enough, when I got home on Sunday evening it was no were to be found. I was so so disappointed. I bought it to use while working out but I never got a chance to use it while exercising because it fell off of my neck while just walking around a grocery store. I'm bummed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    6 months and battery died

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery died 6 months after I purchased the earbuds. Jabra client service is absolutely terrible, it took me like 2 weeks until them finally send me a form to claim the warranty. On top of that, the sound is not that great and it slips when you're running.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Felipe, We're sorry you had that experience. We are always trying to make our support system better for our customers and faster to help resolve issues. Thank you for your feedback in regards to this. Jabra

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beautiful earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome is the only word can describe about it. I regularly use it while doing work or riding a bicycle. Take it for a cheaper and better price

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the ear fits for this headphone set, suck. They kept either falling out of my ears or would pop out. The adjusters kept moving even with the "lock" The controls are bulky and get in the way. After about 1.5weeks of owning these I just threw them in the trash. A complete WASTE of money and I couldn't return them. I bought them because they were cheaper than my other pair. Won't make the mistake of buying a brand I don't know ever again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Avoid these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 2 weeks - first the volume up/down control stopped working, now multibutton has stopped working altogether. Unable to charge or pair with phone. Even when it was working, the audio would drop out when the cord moved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    didn't like them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurt my ears when i put them on, i returned them right away and got myself some Beats X.

    No, I would not recommend this to a friend