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Customer Ratings & Reviews

Model:
100-97600000-14
SKU:
4860101
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Customer reviews

Rating 3.8 out of 5 stars with 582 reviews

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70%
would recommend
to a friend

Customers are saying

Customers are impressed with the Steel Bluetooth Headset's sound quality, durability, comfort, and battery life. They appreciate the clear and crisp sound, the sturdy build, the comfortable fit, and the long-lasting battery. However, some customers have concerns about the lack of volume control buttons, the fit of the earpiece, and the occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 582 reviews
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased a Bluetooth ear piece until now and this one works great, glad I bought it and would recommend it to anyone looking for a simple Bluetooth ear piece.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No volume control and picks up all background noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could have more Talk Time.I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Ear pieces and this is probably the best one. Just not enough Talk Time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have volume control buttons. Great sound quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I didn't think it would work this great, because I've had bad experiences with other Bluetooth headsets in the past. This one exceeds my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good but the mute cuts off the call and the buttons are small.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Deacon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not has durable has I thought it would be for the price I payed for it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for people with big ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it says it does!, it does. Very good for people in construction. I had to return it though because the part that actually goes in your ear is a little harder than the Sheath so it wasn't that comfortable. I bet it's the size of my ear though. So if you have larger ears it will work for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't have a volume button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed. Very limited uses. Was not able to use as needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i try but i didn't like, there is another model cheaper and easier to use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Uncomfortable and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exact opposite of what this product was advertised as. It is uncomfortable and far too quiet to be used in the trades, which is what it was designed for. No volume control on the device seems like a bad idea to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who drives semi trucks. It's really noisy so he needed a bluetooth that has great clarity. This was perfect for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 4 Bluetooth' over the years and this one by far was the easiest to pair with my phone

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Momto6,

      Thanks so much for your feedback. We try to make our products strong in quality, great audio and ease of use. Great to hear you found it easy to set up.

      We appreciate your feedback!
      Jabra Jabra

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Acceptable performance / crushingly painful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit ring volume is too low and not adjustable. The earpiece works as advertised. The earpiece was extremely painful to wear for more than an hour at a time. I put it away and had to purchase a different earpiece.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 other makes. This one is the best. I now have 2 one for my phone and the other for my pc. Very clear and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the headset has clear reception the controls on it is difficult to use, with or without gloves. The on/off button is difficult to find as is the call answer button is hard to work. I have had other Jabra models which were much easier to use, and due to user fault, have been lost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After feel minutes using the holder hurts the ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good bluetooth for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned several bluetooths Besides the bose bluetooth they quit carrying this Jabra bluetooth has been the next best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfect after months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect after months of use, and the employees helped me find the best product for what I was looking for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was a big fan of Plantronics but after owning two and the not handle drops very well so I got the steel and love it

    I would recommend this to a friend