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Customer Ratings & Reviews

Model:
100-97600000-14
SKU:
4860101
Your price for this item is $50.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 582 reviews

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70%
would recommend
to a friend

Customers are saying

Customers are impressed with the Steel Bluetooth Headset's sound quality, durability, comfort, and battery life. They appreciate the clear and crisp sound, the sturdy build, the comfortable fit, and the long-lasting battery. However, some customers have concerns about the lack of volume control buttons, the fit of the earpiece, and the occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 582 reviews
  • Rated 5 out of 5 stars

    Has worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being some what quite, works wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, small not to heavy batt life is okay..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear oiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece hurts my ear and is very uncomfortable. I am thinking of returning this for a different style.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Torg2012,
      We are sorry to hear that you felt the Jabra Steel ear gel was uncomfortable. You might want to try the Jabra Extreme2+ for another option for an in ear wearing style or the Jabra Style for an over the ear wearing style.
      We promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps. Jabra Jabra

  • Rated 5 out of 5 stars

    Steel for real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, our should get one. "..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great voice clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really portable ear piece with great voice clarity

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High hopes dashed, really. Just not strong enough sound. If I was limited budget, it might be fine. But I paid a little more for a better product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise cancelation was poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying them in different places everyone could hear my background noise. Tried it at home, so it definitely would not work in a machine room.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello sandman,

      It's possible you have a faulty unit. The Jabra Steel was made for trade workers on the job. You may want to reach out to our product support group to help trouble shoot your device.

      Support page: http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
      Otherwise, please feel free to contact us directly at +1 (800) 327-2230. The line is open Monday-Friday from 8am-8pm EST.

      We really appreciate your feedback and we will continue to work hard on improving our products. Please let us know if you have any questions.
      Kind regards
      Jabra Jabra

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not for everybody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this Bluetooth at all. I didn't like the fit nor the appearance. Just not for me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not tell if and when this item was on nor could I tell if it was working and could not get it to pair with my cell phone.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GrandmaBettye
      We are sorry to hear you were having some difficulties with the Jabra Steel. Here is a link to help with some questions you might have about pairing etc.

      http://www.jabra.com/supportpages/jabra-steel#/#100-97600000-02

      Please let us know if you have any other questions. We really appreciate your feedback and we will continue to work hard on improving our products. You can contact us directly at [email protected] Jabra

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit in my ear at all, and the sound and clarity was horrible, so I returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    To bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the product. It was excesively bulky. It always fell from my face...

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Esanabria2317,

      We are sorry to hear you are having some issues with our Jabra Steel. We have several different options for ear gels / wings that you can try to get the perfect fit. It will fit securely in your ear when you have the proper size ear gel.
      Here is a link to a guide to help find the proper fit:

      http://www.jabra.com/supportpages/jabra-steel#FAQ/Features/How-do-I-get-the-correct-fit-with-my-Jabra-Steel#100-97600000-02

      Please let us know if you have any other questions. We really appreciate your feedback and we will continue to work hard on improving our products. You can contact us directly at [email protected] Jabra

  • Pros mentioned:
    Durability

    Rated 1 out of 5 stars

    Pain in the ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be sturdy but hurts your ear and you can’t hear well when using it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to hang up calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works good but hard to hang up calls and doesn’t noise cancel as well as they say it should

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth head set is not so good like it claims on the Internet, it's really uncomfortable in the ear...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth did not fit my ear comfortably. Very uncomfortable to wear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable for ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to find out that this device does not stay comfortably in my ear. Wish I would have kept my receipt

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit ear well. Hard to connect. Buy the apple air pods!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falsely advertised. No volume control. Can't hear anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to be used during work hours. Absolutely will not take a charge and continually reminds that you have 0 talk time battery remaining. A very high priced Jabra communication product with zero quality control inspection from factory. Very dissatisfied. Going to return but have not made it back yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earpiece is the worst one I've ever had. Its uncomfortable no matter how you wear it. It doesn't stay in well. The sound is terrible and the voice program on it sounds like a person trying to talk through tape. When it says three it sounds like tree! Absolutely nothing good about this! Returning on my next day off.

    No, I would not recommend this to a friend