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Customer Ratings & Reviews

Model:
100-97600000-14
SKU:
4860101
Your price for this item is $50.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 582 reviews

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70%
would recommend
to a friend

Customers are saying

Customers are impressed with the Steel Bluetooth Headset's sound quality, durability, comfort, and battery life. They appreciate the clear and crisp sound, the sturdy build, the comfortable fit, and the long-lasting battery. However, some customers have concerns about the lack of volume control buttons, the fit of the earpiece, and the occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 582 reviews
  • Rated 2 out of 5 stars

    Heard good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned it the reception for us was horrible tried to work with it but couldn't

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped charging in one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this product because it stopped working in one day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disconnects randomly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes extremely hard to reconennt to smartphone...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not comfortable so I decided to try a different style.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spinning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earpiece spins in ear while wearing. Big disappointment

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too painful to wear no matter how I try to improvise

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't Work as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work for my Mother, need to return it. bummer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very uncomfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also, I could not figure out how to make a phone call, Hands free, by voice commands. I still had to get my phone and make a call or send a text. Which was NOT what I wanted. Mayb I just didn't understand the directions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is said to withstand rough environment, and it just doesn’t if you are on a place with some noise you are not able to hear anything and I remark some noise not loud ones even…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great look, poor functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such a new product you would think they would have tested this for sound quality. Not a single person could hear me clearly. Returned it after a week of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for a week and then the sound went to almost nothing checked phone volume it was all the way up still could not here anyone talking

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability, Sound quality, Weight

    Rated 3 out of 5 stars

    comfortable design but not my first choice for a h

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Steel Bluetooth headset. For purposes of this review, I used this headset with my iPhone 6s. Pros: It has a rugged design, but is light weight and extremely comfortable to wear. In the box you receive the headset, 2 wind socks, 2 spare rubber ear pieces, a spare ear clip, and a charging cord. The headset stayed in place well, even while doing some light manual labor. Incoming sound was clear and easy to understand. The controls are simple to work. Cons: Outgoing transmissions sound tinny and have a slight echo to the person on the other end of the call. The battery life is short. If used moderately heavy, it will not last an 8 hour work day. The charging cord is very short. You have to download and install an App on your phone in order to use this headset. It is the first time I have seen that. The App also contains a locator feature to find your headset and digital manuals. Summary: While this headset is very comfortable to wear and sounds good on my end, it may not be good for those with whom you are talking. The short battery life means you will have to charge it mid day. Having to use space on the phone for a separate App to use the device is also a downer for me. This would not be my first choice of a headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was mediocre at best. Doesn’t live up to the description on the box and was just overall displeased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is poor, I have been told that I sound muffled while speaking, call answer button already pealing apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this Jabra Bluetooth headset , and unfortunately it is not a good product. It is not comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable at all had to take it back cuz of the feel on my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a terrible device and did not meet my expectation based on the description listed on the box!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    jabra just not a good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was supposed to have a good sound, but at maximum volume you can barely hear it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable in the ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra - Steel Bluetooth Headset - Blackear piece needs to be adjustable for ear comfort

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to hear on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ear bud I have ever had. It is very hard to hear on. The location app has not worked

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Lisa,
      We are sorry to hear you are having issues with your Jabra Steel. Sounds like you might have a faulty unit. The Jabra Steel was made for trade workers on the job.

      You may want to reach out to our product support group to help trouble shoot your device. Support page: http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Otherwise, please feel free to contact us directly at +1 (800) 327-2230. The line is open Monday-Friday from 8am-8pm EST. We really appreciate your feedback and we will continue to work hard on improving our products. Please let us know if you have any questions.

      Kind regards Jabra Jabra