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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.8 out of 5 stars with 960 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers express satisfaction with the Live True Wireless In-Ear Headphones, particularly praising the sound quality, battery life, price, and comfort. However, some users have concerns about the fit, connectivity, and pairing process, with some describing the headphones as bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 960 reviews
  • Pros mentioned:
    Battery life, Charging case, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Value for the Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying that although my review starts out a bit negative, read all the way through til the end. I really think these are a great buy. I did a fair amount of research before my purchase, and mostly the reviews on these Jam Earphones was pretty positive so I decided to try them. Although at first I liked some of the features like the charging case and instant on capabilities, my problem almost immediately was that they would not stay in my ear! I wore them the first time just on a 3 mile hike, and the left ear fell out 4 times. I started using different tips to see if that would help. Wore them the next day to the gym. Same issue, left ear mostly would not stay in.The right side was also slipping out. I then decided to try and use the foam style, sold at Best Buy from a brand called Comply. Still no luck, nothing seemed to work. At that point I had decided I would return them and try something else. I really wanted to stay with a wireless type so Best Buy sells an over-the-ear type, but the reviews were mixed, mostly negative. Then I did some research on the proper way to wear these to see if maybe I was doing something wrong. Turns out I was. These are not typical ear buds, but rather ear headphones which apparently are worn differently. They must be inserted deeper into the ear, actually using two hands to gently pull down on your ear lobe, insert the ear phone and release the ear, forming a "seal" around the silicon tip. Now the downside to this is that there is an added bass to the sound, some people may find that annoying. The other is that it really cuts down on outside noise, so when you are out let's say jogging or bike ridding, you do not hear traffic noise as much. Some people may find that a bit annoying also. But I must say that they stay in place! Now maybe my ears are just such that fitting in was tricky, others may not have that problem, but as far as the quality, sound and blue tooth connectivity, excellent! I have not had any problems working out, ridding or running with them. Using Pandora and wi-fi at the gym works great. Playing my own stored music even better because you have an equalizer to adjust more treble and less bass if you like. Once you get used to the wearing method, they are really quite comfortable, sound awesome, and hold a charge for a pretty long amount of time. They were easy to set up, and the charge case is great, especially since it holds up to 10 recharges. I highly recommend giving these a try if you are tired of those annoying wires getting in the way, especially when working out.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Good headphones with bad connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because the AirPods 2 were out of stock at my local store. And also because I’m cheap. When they stayed connected they were great. Unfortunately the Bluetooth connection was intermittent when connected to Apple Watch. The same thing happened when on a call, on both the iPhone and watch. I liked the way they looked but due to the connection problem I returned them after 7 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound and battery life. Well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price, good quality on the components.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome!! I use them for working out and I couldn’t be happier. They’re very simple to use and come at a great value. If tru wireless is what your searching for then look no further!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem for me to be a little bulky and heavy in the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time I bought these because other brands were overrated, but to my surprise, these headphones worked amazingly. I did not experience any issues when running with them, working out, or any other task they worked amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very clear. You can hear the bass as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great! Fits securely in ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits securely in ears, excellent sound, comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds!!good price also and good quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Price for Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just got these and they fit great. Sound quality is excellent for something this small.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Too bulky but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky for me but they're very loud and play music clearly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for an 11 year old

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in middle school and everyone has wireless earbuds.. So I broke down and purchased these. They were easy to connect to multiple devices (chromebooks at school, android and different chromebook at home) and somehow he hasnt lost them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound & battery life, would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice sound, but heavy and unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these earphones have nice sound quality and decent battery life (not great), they are not something I would recommend purchasing. They are very heavy in the ear, which isn't very noticeable, at first; however, after wearing them for extended periods of time, they become extremely fatiguing to the ear. This makes for a poor user experience due to taking them out even when still desiring to listen to music. If it matters, they also look quite funny in the ear due to their shape and size. Also, about six months after the purchase, one of the earphones failed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet of the quality. Purchased these for my husband as a Christmas gift. Hope he loves them. Read very good reviews about them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These true wireless earbuds sound good with great bass if you can keep a good seal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok not the best not the worst nor worth the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and sleek little designs and very comfortable on ur side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my boyfriend. He works on a dock and can’t have both headphones in at the same time so these make it very easy.

    I would recommend this to a friend
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