Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.8 out of 5 stars with 960 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers express satisfaction with the Live True Wireless In-Ear Headphones, particularly praising the sound quality, battery life, price, and comfort. However, some users have concerns about the fit, connectivity, and pairing process, with some describing the headphones as bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 960 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is that don't fit snuggly in your ear, its kinda uncomfortable for a long time Beside that they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the gym

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about them staying in place while working out and im glad to say that they stay put.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice ear buds for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well, better for music than phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were exactly what I wanted. The only thing I don't like is they don't work well for running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Good job at tuning out background noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great music.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great, the fit is great. I was very worried about the fit, right out of the box i had no problem. My daughter uses them for her workouts and i can hardly get them back from her. I only use them for music however, in the regard i feel you cant beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter LOVES these! She wanted wireless earphones and I found these on Best Buy. Bought them online then picked up from the store the same day. They are truly awesome! Great quality, sounds are very clear. She uses one while her cousin uses the other when listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are good the only downside is they're too big for your ear it looks like they're sticking out to much other and that sound is OK

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for working out!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for over a month now! Working out a lot, and they still work great! The charger is a little tricky sometimes to line up the dots, Just have to make sure that they are charging and your good to go! Everything else works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jams sound pretty good when in your ear when it comes to music and hearing callers. But the problem I had was callers not able to hear me good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME HEADPHONES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly bought these with mixed feelings. But I LOVE these headphones. Sound quality is good and stays in the ears well. With the included charging case you can even charge your cellphone. I honestly think these truly wireless earbuds can EASILY rival Apple’s AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    Problem with pairing

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but after a while don't pair this problem with the second product I bought

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My fifth wireless earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far is the best ear buds that I've had purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Fit

    Rated 1 out of 5 stars

    Fit is bad, audio lags, charging is silly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging case is terrible, I wanted to use my foam ear tips as the fit was terrible and they kept falling out but even though that fixed the issue they wouldn't fit the case with them on. Just bad design and then there's the connection issue, I was watching some youtube videos and the lag was about 2-3 seconds off, that's alot of time when it comes to video.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Could be a better fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good, but these didn’t stay in my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first skeptical about purchasing these earbuds as the ones I had before hurt one of my ears. But these fit comfortably enough for me to use. While 3 hour life isn't too good, you'll still get more when you actually charge it with the case. Great sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 5 out of 5 stars

    Nice item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphone are very nice compact not to bulky, perfect all in one device. The two earphones have different function for each which I like. The carrying cast/charger is very handy, if I had to buy again, yes this would be my pick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these mainly for working out at the gym and i can honestly say that i have no regrets. Love the true wireless. They sounds good and do a pretty good job of staying in my ear though sometimes I kind of feel like they're going to fall out, they've actually only fallen out a couple of times and that could be from me being with them. I do work on the elliptical and even on the bench with no real issues. I do however wish i could control the volume another eat besides having to use my phone but that's about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great truly wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them so much, that i have bought second pair. Great sound, good bluetooth connection. what is interesting though is, that the pairs have different names Jam Ultra and Live True.

    I would recommend this to a friend
Sponsored