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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 475 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers admire the FREEDOM 2 Wireless In-Ear Earbud Headphones for their exceptional sound quality, secure fit, and lightweight design. Many users find them comfortable to wear for extended periods and appreciate their noise-canceling capabilities. While some users have concerns about battery life and charging issues, the overall feedback is positive, with customers praising the headphones' performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 474 reviews
  • Rated 5 out of 5 stars

    Better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jaybird 1 was pretty good at first then it kept failing so I bought these. At first they didn't work but then I didn't give up on them and replaced them so now they work awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wore them around the house and jogged in place to see if they stayed on and they did. I will like to see how well they stay put once I wear them outside and sweat with Texas heat.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    2nd pair that has stopped working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair started calling people randomly and the replacement pair I got didn’t charge above 20% no matter how long it was actually on the charger. Normally I wouldn’t leave a bad review, but two times in a row that something hasn’t worked right is not acceptable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Jaybird still made these, they are still my favorite Headphones! The extra batteries make continuous listening easy and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Jaybird earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several pair of wireless earbuds in the past. Got these for Christmas and love them. Better than any I’ve ever had. Highly recommended them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way cool in gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love wearing these in the gym! I just lock up my phone in locker room and still get great quality connection. Nice not to have to keep up with my phone during a workout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for music, bad for talking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For voice calls everyone complained about not being able to hear me. Returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra money and get a pair of Bose. I bought these for my wife for her birthday and they lasted a month. Now they wont charge. The sound quality is subpar. JBL and Bose have offer a much better experience at around the same price point.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hello Awesome,

      We are sorry to hear that your Jaybird Freedom 2 won't charge and we'd like to help. Please send us an email at [email protected] and we will get you taken care of to improve your experience.

      Please try these troubleshooting steps that can help to resolve the issue of your headset's battery:

      -Computers are the best and safest method, as is anything 1 AMP or less.
      -Car chargers produce a much greater power supply and should be avoided.
      -Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,
      -To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
      -Avoid charging your headphones after exposure to sweat.
      -Make sure charging port/cradle is clear of any debris.

      As for the sound quality, please use the Jaybird App to custom sound experience.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like not great dont like quality never will buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone and the external battery pack! I purchased the freedoms prior to losing them and I loved them! I love the update with the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blah

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved running with them but broke within a year of usage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful secure head phone's that fit in the ears nicely. The application on cell is awesome. You can even change up how you hear the music .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless string to short,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, string to small, and speakers comes apart from earbuds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbud headphones fit well and have a good battery life, however I am use to my old bose earbuds (stolen). The sound on the Jaybird is lacking to say the least. Especially the fullness of the bass. Ultimately, I returned the jays and purchased another pair of bose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. Don’t know if I would buy another pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s aite. Stopped working though. Don’t know what’s wrong yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. I’m not dropping one on the ground when I walk or run. Plus I can hear music when it’s on my shoulder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a noisy gym. They don’t stay in quite as well as the SoundSports, but they’re a better price and otherwise comparable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headsets ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was ok couldn't really here me while driving

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have met my expectations and fit the description. The battery life is good and being wireless is a huge bonus.

    I would recommend this to a friend