Customer Ratings & Reviews
- Model:
- 985-000747
- SKU:
- 6089926
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the FREEDOM 2 Wireless In-Ear Earbud Headphones for their exceptional sound quality, secure fit, and lightweight design. Many users find them comfortable to wear for extended periods and appreciate their noise-canceling capabilities. While some users have concerns about battery life and charging issues, the overall feedback is positive, with customers praising the headphones' performance and value for the price.
This summary was generated by AI based on customer reviews.
Frequently cut out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use for running in addition to my X3’s. I had my phone in my pocket, and the signal started cutting out within the first 2 minutes of use. This continued to happen throughout my run. I returned these promptly, and I’ll opt for another pair of X3’s.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello NBRN,
We are sorry to hear that you're having connectivity issues with your Jaybird Freedom 2. Please send us an email at [email protected] and we will get you taken care of to improve your experience.
Kindly try a Factory Reset. Here are the steps:
1. Turn headphones off
2. Put in Pairing mode (hold middle button for 6-8 seconds until it says, ""Searching for your Music Device"")
Headset will flash red and green
3. Do Reset (double tap the power button)
Headset will flash Orange 3 times
4. Delete Bluetooth profile from phone
5. Put headphones back into pairing mode and connect them to your device.
Test out the headphones and let me know if you’re still having issues.
1. Try a different music app
2. Disconnect audio sources, other bluetooth and 3rd party apps; delete earphones from the Bluetooth list
3. Try different audio sources/phone (other brands, other OS versions)
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Bruce
Jaybird Customer Experience
#poweryourpassion
Returned, not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not worth the price tag and hence returned
No, I would not recommend this to a friendNot what I expected from this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected for reviews that I read. I tried all the sizes and couldn’t get the buds to stay in my ears with exercises.sound was not of expected quality. I returned and purchased a pair of power beats wireless and they outperform this product in all aspects.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Nick,
Thank you for your review with the Jaybird Freedom 2. We are sorry to hear that you have not able to find the perfect fit yet with the buds.
Everyone's ears are different and fit is the biggest part of headphones especially when being used to train or run so this being said we would love to help you get a perfect fit. We have some more ear tip options and fit suggestions that can help. Please reach out to [email protected] and we will do what we can to help improve your experience and fit.
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#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
Head Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphone. I have always liked bose but i wanted to try these out and i am very satisfied.
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Hard to lose Sound quality is good not great but very convienient for a walk around town
I would recommend this to a friendAdaptable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The jay bird app is nice you can adjust it to your preference or find one you like
I would recommend this to a friendGreat item.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to use at the gym. So far, I am not having any type of connectivity issues.
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have worked great for running and the gym, simple to use and many options. Can’t an go wrong
I would recommend this to a friendWorks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product that works really well. Definitely better than some of the others.
I would recommend this to a friendLove the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life of battery was the selling point for me. This is my second pair of jaybirds. I use everyday.
I would recommend this to a friendFair only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear covers are uncomfortable. None of the cover sizes fit well, and they constantly fall out. If you can make them stay in, the string is so tight you cannot really move your head. Also, Bluetooth distance is terrible.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi tybamski,
We are sorry to hear that your Jaybird Freedom 2's ear tips fall off as well as the bluetooth range issue. We'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
Kindly try these suggestions for the connectivity:
1. Move earphones to audio source (i.e. phone, laptop)
2. Try a different music app
3. Disconnect audio sources, other bluetooth and 3rd party apps; delete earphones from the Bluetooth list
4. Try different audio sources/phone (other brands, other OS versions)
5. Reset *
1.Make sure your buds are powered off.
2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.
3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.
NOTE: When you reset your buds, you will lose any saved presets and any saved devices on the paired list. You’ll need to repair your buds to your Bluetooth device.
Some apps will have their own EQ settings and it is worth checking that these settings don't conflict with what you are trying to set up in Jaybird App. Get in touch with the music streaming app for details on how to access their EQ settings, most will be through the Menu option.
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Bruce
Jaybird Customer Experience
#poweryourpassion
Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the jaybird headphones and they are so amazing ! I love them better than beats .
I would recommend this to a friendBest Headphones I’ve had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Stay in eat during workout and sweat proof! Music quality is clear as well
I would recommend this to a friendGreat wireless headphones for workingout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great for when you are working out and stay charged for at least 2 hrs straight.
I would recommend this to a friendPretty Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for running, lifting weights, or whatever you want. Headphones fit perfectly.
I would recommend this to a friendReally great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased for business use and they are great on the plane
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves these. Sound great, charge fast, and do not fall out. Great purchase.
I would recommend this to a friendGreat earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my husband to use while at the gym and he loves them.
I would recommend this to a friendGreat ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. These earbuds stay in my ear through out my whole workout.
I would recommend this to a friendGreat earbuds!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my jaybird freedom two wireless earbud headphones!! Works good!!
I would recommend this to a friend