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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 4,589 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best tech gadget to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ear phones available in the market, great sound and comfortable. Beautifully designed

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit great and have a lot of options. They hold a decent charge and have great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Beats fan for years: Was skeptical about trying Jaybird... But to my surprise? I loved my new Jaybirds. Great buds. Love the equalizer on the jaybird iPhone app.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the x2's, picked these up and couldn't be happier. Great fit. Awesome sound. Love the foam tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these but they weren’t as loud I thought. But the quality was still good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its kool!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good and fits in your ear comfortably. Should make the life of use longer, though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. The ear piece is easy to come off and stuck in to my ears and it is very hard to remove it out. I am not happy this product. I have to return it back to BestBuy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones. Better than Beats.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears so if they are not over the ear or directly in my ear the quality of the music won't be good at all. With the Jaybirds they are directly in my ear and the quality and construction of this product is awesome. Plus you can customize how you hear the music with its own app. The best headphones I have EVER owned!!! Way better than Beats by Dre.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Boomin sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming through on these headphones was awesome. And I never have a complaint about somebody not being able to hear what I’m saying through the microphone. Free product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very lightweight, love the app used with them for better and personalized sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have great sound. I bought them for my husband but he didn't like that they had to go deep into the ear canal to hear the bass. Ended up exchanging them for the SoundSports.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound very light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All and all very satisfied with the head phones. Only negative is the battery life. You have to fully charge battery if you plan on using it continuously for more than an hour and a half

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible Charging Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and should get five star except for HORRIBLE proprietary charging device. Lost it and and no response from support. Useless without it. Should utilize on of universal charging options like 99% of other devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the length of the wire. The sound is great. Small rechargeable battery to take along is a plus. One thing I didn't like is once in a while it kept falling out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Product for $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Jaybird X2 and freedoms as well as Beats and the Bose were overalll better for music and talking. I use them in the gym, golf course & conference calls and no static or background noise. They are durable and don't stick to your neck or clothes and are comfortable wearing for hours! easy to pair and great wireless headphones for the price! I did use my Best Buy vouchers so it was an inexpensive purchase for me. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Sound, clarity, range Cons Earbud tips not staying in - not literally falling out, but easily dislodged to the point of somewhat of an Achilles heel thus the 1 star deduction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for Black Friday as I was looking for wireless bluetooth headphones that sounds great, works great, but wasn't expensive. Headphones and buds are one of those purchases that can be impulsive and you end up with too many, so I really had to think this one through. I ended buying three for christmas gifts, but delivery from Best Buy took way too long, but not their fault due to backlog from USPS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great I love the sound quaility of them. The only thing bad about them I still haven't found that perfect fit for my ear. Making it a little uncomfortable after long use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earphones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and sharp. They stay put when either in the gym or cycling on the trails.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel comfortable and sounds perfect once you download the app to adjust the sound.

    I would recommend this to a friend