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Customer Ratings & Reviews

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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 4,589 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds have great sound for music, but a little bit of an echo for calls. all in all a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend seems to love them so far ! Got them as a gift and haven’t tried them out myself .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, doesn't stay in my ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love the Jaybirds but I mainly use them while running and working out, and they wouldn't stay in my ears for more than 2 minutes straight. It was very frustrating so I just had to return them. Maybe they don't fit everyone, which is totally fine. The sound quality was excellent and I highly recommend it if you're solely using it for sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product bad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For comfortable and sound for running it's awesome. Customer service for warranty returns is non existent

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to keep a charge. Would have tried another was available at the same price. Disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ABSOLUTELY THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are simply the best I've ever heard! Unlike Beats, the focus is in midrange and treble, rather than bass. That is my preference when using these. I think the only way to get better sound is to be present at, and listen to, live performances. Yes, I absolutely LOVE this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great they are easy to pair and full functionality. It comes with lots of different combinations to get the correct fit you want. The sound is awesome! The only thing that somewhat bothers me is the fact that you can't go far at all before the connection get interrupted but I think that's just Bluetooth in general. All around great for the price. Better than the yurbuds Bluetooth. The material is great. Not plastic!! Big plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is perfect for the money. Well worth the price. The store is always awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to charge love the sound, love the high definition sound and the clarity too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellant Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Takes a little effort to get the correct fit. I use these ear buds everyday at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Jaybird headphones since they have came out and this is a very good update. Is there a lightweight small and have a terrific sound. The only thing I dislike about him is the heavy battery pack on The Wire, but it isn't that noticeable I just wish it wouldn't be so big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price $100. Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift Purchased for use on a jet ski Hope it is all it says in the description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m tough in my headphone at the gym. These hold up to everything and yes. Sweat proof 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Splurge Extra for the Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I like these headphones, the quality of buttons are questionable. Within a month and a half of usage, the talk button doesn't click anymore. Its like the spring mechanism failed. Lucky I was an Elite Plus and was able to take it back for Best Buy to exchange it out. I then added the 2 years protection for peace of mind. The headphone itself is very good. Just don't lose the proprietary charger, that's the biggest con of this headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Marginal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very nice 5 star on the sound , range is also a 5 star. What i don't like is after a phone call which sometimes comes through my iPhone 6 plus instead of the headphones, which then I have to get my phone out and switch back to music manually after said phone call. Ive always bought Plantronics products and they switch between music and calls seamlessly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a gift so I haven't worn them. I selected these because the brand was recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale, the price is good for the price. Good for running

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great portable wireless buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got these for me for Christmas. Took them with us on our annual trip to St Martin. Small pouch fit in my jacket pocket. Easy to charge, easy to use. Single charge lasts for several hours (4 or 5). Once paired with my phone, had a great time listening to audiobooks on the beach.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Sound - Horrid Construction Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be one the best sounding in-ear headphones on the market due to the fact that the application it's accompanied with give you the ability to customize the bass, mids, and highs for a custom sound profile. Unfortunately the sound alone, along with the great customizable ear tips doesn't work when the thing keeps breaking. I've had to return two pairs in just under a week. I decided not to bother replacing the second pair because of how highly unreliable they are. The first pair worked fine until the right ear went out completely after 4 hours of use. The second pair worked great for about 4 days until the microphone gave out in the middle of an important business conversation. My general overview: Great sound, when it works. Unreliable. I cannot recommend these to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old loves these! She was asking for earbuds forever and these are perfect for her

    I would recommend this to a friend