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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,589 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Wireless Workout Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Jaybird bluetooth workout earbuds. They fit much better than previous generations and sounds better than I could ever imagine. Definitely recommend these to anyone looking for a new set of headphones for the gym or those long runs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent headphones, flawed design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these to replace an older pair of Jaybird X on Black Friday. I love the range, sound quality, & options with the app. Hate the design. The battery pack is awkward & annoying. Without it attached, in two hours battery is at around twenty percent. If not for the battery pack they would get five stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds pretty good.The fit is comfortable and they stay on easily.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Lightweight and super portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and super portable. A 49.99, these headphones were a no-Brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these headphones, especially for the Black Friday Special deal price, were great. The sound quality was perfect for me, but the ear buds did not really fit into my ears. After about 1-2 hours of listening, my ears would start to hurt. I have a pair of Bose Sound Sport now, and I must say the sound quality is about the same but the ear buds are more fitting to my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for the office and working out. I'm a cyclist, runner, and occasionally workout in the gym. I had the X2's, but had problems with them connecting to my phone after a few months. Jaybird replaced them with a set of Freedoms, but the process took a few months. The Freedoms were on sale at Best Buy, so I decided to try them while I waited for the replacement pair. I'm glad I did. Sounds is great, and I love that I can customize it through the app. I was able to find a set of wings and silicone inserts that allow me to wear them all day long. The only con is the battery life. Without the charging piece, I'm only getting about 4 hours of use out of them, which doesn't quite get me through my work day. Adding the clip gets me through the day, but makes them a little awkward. Maybe the next version will improve on this. Overall though, I'm very happy with both pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound and are very comfortable. They stay in your ears well even when sweating. When the battery gets low, there is an audible voice that tells you the percentage. This is nice to know when to put them on the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are well worth the retail price. I got them on a good deal on an early Black Friday deal. They are well made fit perfectly and comfortably in my ear and the sound quality is amazing. Forget the Beats these are the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little buds. Great fit.. very good sound quality. Battery life is a bit lacking, and I don't like that you have to have a separate charging cradle, instead of just being able to charge the buds directly, but other than that, I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, I went running with them and they stayed put in my ear. They were a little hard to place them in the over the ear position. I had Powerbeats 3 and these are a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Very good sound and confortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing about this earphones is that are very comfortable and with very good sound, the only concern is that there is low volume for those who likes to hear high music levels. Battery has long duration than 6 hrs so is good point.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great fit is good, for the black friday deal they cant be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I got these on sale, for the money I paid, they sound pretty good. I don't know that I would be as happy with them if I had purchased them at retail pricing, as they are not anything spectacular. Overall, these seem to sound pretty good for what they are. The build quality is okay although I'm not sure how well they will hold up over the long haul.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid sound. The app is a cool feature. But terrible battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice bluetooths

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared these to the Beats and for the pricepoint, Its a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these headphones or about 3 months now and love them! I had the jaybird x2s and those hurt my ears when wearing them. These are really light and they stay securely in your ear even at the gym playing basketball. Very nice design

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He researches everything and thought these would be the best for what he needed. Wasn't disappointed! Great sound quality, good fit. It was a bonus to find them on sale, but a good item whatever the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have the better sound quality than Bose earbuds I have owned in the past. But there are two reasons for the 4/5. The first is that after wearing them for a couple hours they started to hurt my ears. The second is that they only sound good if you get the app that allows you to customize the eq. This is because the default settings are pretty bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone fits OK and I had it for a great sale price of $50. Charge is quick. But it really lack base compared to my Sony and Bose, even it has clear high and mid. The volume of the power up message is also too loud and not adjustable. I decide to return it due to the sound quality issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a family christmas gift exchange...good sound and fit.

    I would recommend this to a friend