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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,589 reviews
  • Rated 3 out of 5 stars

    Some nice features, but not enough to keep them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially has the new BeatsX headphones (the cord was just way too long for me), but gave them to my husband so I could try the Jaybirds. I was very pleased with the length of the cord, and LOVED the fact that I could shorten the cord length with the extra clips that come with the headphones. The actual earbud portion was also quite small, which I liked. The sound wasn't as good as the BeatsX, but it wasn't anything to complain about either. However, after having the headphones at the gym for a few weeks and traveling with them, I decided to return them and purchased myself a pair of the BeatsX earbuds (yes, again!). While the Jaybird earbuds are small, they hurt my ears, and wouldn't stay in very well (even with the wings). They also don't block out nearly as much outside noise as the BeatsX (crucial for me with all of my flying for work). The last straw for me was when they failed to connect to my iPad for days on end.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the music with it and bass was awesome. I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for 49.99 on thanks giving deal. Best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are great for what i payed for them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these. Great sounds and very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase the headphones at Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price. I will buy again.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. I will buy again.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Would buy again or as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. And easy to use. Decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great. Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but no comply foam buds. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice reliable and economical value for the money..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seem outside noisy in the ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem hard to cancel the noisy from outside, earplugs doesn’t fit tightly in the ear .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality the best charger very smart design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound but it is not very comfortable!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK ,I have a hard time keeping them my ears. good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a runner and I consider these headphones and the bose wireless as the two best. It does take a little getting used to the control and how you want to place it but afterwards it has clear sound when running.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not the sound I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound quality I wanted. The volumn was low.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time with earbuds staying in my ear, especially during runs. These stay in really well. The battery life is a bit short compared to other bluetooth headphones but overall, it exceeded my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay birds wireless earphones have bad battery life

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Jaybird Freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from these because I had a pair of X2's and figured these would be better because they had recently hit the shelves. The sound lacks when compared to the X2's but they do sound better than the JBL's and other Bluetooth headsets. They also fall out easier.

    No, I would not recommend this to a friend