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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,589 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Awesome sound but wearing fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had amazing sound especially with the jaybirds app but the freedoms no longer connect to the app and the charger disconnects even though it is clipped on. Great buds for the first few months of use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for being able to listen to music and take calls hand free. They work well if you're out riding your bike and provide better sound than any of the headphones I tested them against.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great pair of earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good. Comfortable in the ears but the sound quality is kinda flat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't Opened Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a gift and won't have a full review until after Christmas morning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok If you have it on sale for 50$. Otherwise I will look for Bose or others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a christmas gift. Great quality and sound

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Little bit on the heavier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can have a better battery life but overall good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product. Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the in-ear headphones on a Black Friday sale. They are wonderful! They provide excellent sound quality and easily connect to both my tablet and cell phone. This is a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headset that I've purchased to date.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    These headphones are not what they say there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everyone else have tried every bluetooth headphone on the market and since these were jaybird I thought these were gonna be different. The sound was awesome, but heavy on one side because of the battery no matter how you wear it. The main next is that I purchased these with the best buy warranty plan as precaution and next you know I had to swap these out every two weeks after the four time I gave up and went back to wired. Each time I swapped it, it was for a different issue. The reason why I swapped them so much is to give the company the benefit of the doubt but in this case no.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally satisfied with my jaybird freedom they're my best company right now, I carry them everywhere just charge them in the morning and ready for my day! Awesome battery life and rich clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good, but stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several Jaybird headphones, and many of them have shorted out on me. I sweat alot, so that may be why, but I've always been able to return them to either Jaybird or Bestbuy no problem. They all sound good though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jay bird freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s keep falling off when I use it for jogging. Needs better ear support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound alternative charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great light weight sounds great. It's pretty pricey for the item but you definitely pay for the quality and the namebrand. Only con would be the charger. It uses an additional piece to connect to a micro usb. It's more of a hassle to carry an additional item to charge but it does give an additional charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and it lasts a while. Charging cradle is kind of strange but works. I am returning them to get some true wireless headphones though. The control and charging being on just one side through a the balance off a little.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Should have bought beats 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased theses after my beats2 earbuds got crushed and ended up returning them 24hrs later. I felt like they were constantly falling out, the sound quality was like a tin can, and the battery life was poor. I ended up exchanging for a set of beats3.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless BT is spotty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is lacking. Bt connection has a tendency to fall in and out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked them up on a whim and I’m glad I did. The sound quality is great. If you’re a tech person they have an app and you can adjust the sound quality on your headphones which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Make sure they fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good and they are pretty good mood canceling headphones. I ended up returinig because I couldn’t get a good fit using the adjustments provided. As long as the fit is good I think they are a solid option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality, earbuds easy to lose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and time without recharging is great. My only issue is that the earbuds and the "wings" will fall off over time. They jut slip off. Thus far I have "lost" them at least ten times, but I seem to find them in the general area of my use. I have been lucky. I would recommend buying extra earbuds.

    I would recommend this to a friend