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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,589 reviews
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No really good to the job, have to fixed every time you move

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor product for the price, doesn't stay charged very long can't charge while using it , not good range, hard time switching between calls and music, way over priced, going back to Platronics back beats as soon as this one dies

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my Jaybird X1's; which were perfect even though they lasted a year and a half. I've become dependant on having a Bluetooth headset, and use them hours each day commuting, working out, or cleaning. The Freedom models don't have but one size "micro bud" it comes with (the part that goes in the ear canal), but the piece that holds it in place on the fold if the ear is more comfortable (only one size there too). The range seems to be better than my last set too, but Maybe because it's newer. The sound quality is still great, but the ear bud being kinda small let's in more background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for sports - and sweaty people!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones! Stand up to hard runs with lots of sweat!! Don't use the battery extender as don't want the weight - but charge lasts @ 3 hrs. Very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are good with good sound. The only thing I don’t like about them is the headphones pop out when you turn your head while running. The clip could be improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t able to find my Jaybirds that were a few years old. Went to Best Buy and found this newer version on a killer deal. They don’t sound quite as good, nor feel as durable, nor do they come in the hard case, but for what I paid, they’ll do for what i need them for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sounding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound wonderful. my only complaint it the controls on the right side are a little heavier than the could be. these sound better than my beats powerbeats2 wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad...not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set broke after a couple months. Ear piece came detached. Sent back. New pair came in about 3-4 weeks. Great customer service. Sound is ok. Paid only 49.99 for them on sale. Don't know if I would pay full price for these but if you can find on sale pick up a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 2 out of 5 stars

    Hard to keep up with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good sound and voice quality. Unfortunately, they are hard to keep up with. Only had them a day and almost lost them twice!! I'm taking them back only for that reason!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lets starts with audio the audio quality is not good at all and not loud at all. most of the components are in the control unit which makes the one side very heavy and pulls on the other side with is irritating. last lousy batter time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the X1s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the charging method on the original Jaybirds better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect up to all my devices every time. The battery life is good enough for my bike rides and some. The sound quality it the best ever and I love the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphone! Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this earphone for 50% off from Best Buy in Athens during thanks giving. Best product for this price. Money spent well. Nice battery. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my 12 year old son. He loves them, very comfortable and sound is great! He absolutely loves them and we love that we saved money compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jaybird Freedom Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. However, the power/volume control attachment makes the cord heavy and because it is on one side, makes the cord pull.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for something light. This is it. I owned the power beats but they didn't workout well when mountain biking therefore I got these headphones. Light as a feather.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit confusing to put together, but the earbuds fit well. The clip you use to attach to you is strange, but functional. They don't stay in very well when running, but walking, they work great. Think the clip has something to do with that. Much better than attached earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    son loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    christmas present for teenage son. He wears them to teh recreation center and while doing chores around the house. no issues and he says the sound quality is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. Connects easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 2 of these wireless earbuds. They connect very easily. Their range away from my phone is excellent, and they sound great. I use one and my wife the other.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely good head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jaybird Freedom headphones have incredible clarity and great levels for music. Exceeds all other brands out on the market. Price point is very good and worth every penny!

    I would recommend this to a friend