Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $112.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,589 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones...battery lasts!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second attempt to find a great pair of wireless earphones. I hit the jackpot with Jaybird! I was looking for great sound with long lasting batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two beats wireless headphones which worked great, UNTIL I tried these! Sounds just as good, if not better and for a much more attractive price point

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great lightweight headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Have used original jay bird x and x2 , and these sound just as good if not better, lighter ,better battery life , and the fit is better !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely love these earphones. The sound quality is super. She doesn't leave home without them. Perfect for in between volleyball games

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    C. Michael W

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very seldom write a review. I bought these headphone in June 2016. Up until two weeks ago they have worked very well for me. However two weeks ago the internal battery died, and can not be recharged. I have written customer service at Jaybird, and received a case number for follow up. I have written them twice more to update on the Freedoms. As of this writing I have not received any correspondence from Jaybird, nor can I get them on the telephone. 99% of a review should be how a company responds when there is an issue. I can live with the fact that once in a while you get a product that needs to be replaced. I can't understand no action on their part. Based on their response so far I would recommend that you do not buy. Look at other reviews. Battery life and moisture seem to be a big problem for them. Maybe that is why I have not heard back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds to workout

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. They appear sweat proof thus far. I love the ability to adjust the sound according to music. Only downside for me is the sound level appears kind of low. I like to listen to music at a high level but maybe that's better for me in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to pair, love that they now tell you how much battery life you have. Over all they are great and comfy. Also perfect for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Long lasting headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great for workouts or listening during travel. The battery is as long lasting as they describe. Comfortable and inconspicuous while wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my new Jaybird - Freedom F5!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These In-ear wireless headphones are great. The sound quality is amazing and I would definitely recommend them to anyone looking for new wireless headphones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Prefer the jay birds due to the mic and volume control being significantly smaller, although these do seem to stay in your ear a lot better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the earbuds don't budge and are surprisingly comfortable. I just wish they were a little easier to adjust to fit your head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Awesome brand but didn't last.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app features. Being able to customize the sound. 7 days from having them for a month only used them for a week. It stopped taking charge and turning on. Recommend protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor Design, Great Sound = okay product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not stay in your ear. They have great quality sound, but if you are active as most users who have used the JayBirds in the past are, you will not appreciate these. Their biggest flaw is the bulky charging and volume control they placed on the set. It is so heavy that it just pulls the headphones out of your ears. I recommend you stay with the previous versions of the JayBirds. I skipped these all together after being a loyal customer for 4 years and went with Beats new 12 hour wireless headphones. Cannot complain about them. Great sound and last crazy long with one charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Replacing beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was going to love these, took a few days to get the right plastic parts to set in my ears correctly, and it fell out in the 1st mile of my run, it was so unenjoyable i took them off and returned back to the store. Will get new beats instead

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more expensive Bluetooth earphones from jaybird as well as others and found these to sound the best and at the price point this was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    them. They are very good and can be paired to another set so you can watch a movie with someone on a plane both using bluetooth headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best type of wireless earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headphones is amazing! Best of their kind! Included battery pack as well when traveling. Battery life is average for a high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best headphones ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit perfectly in my ears with the various sized fins ad buds. They stay snug in my ears when running. And the Jaybird app is so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they stick in your ear, the EQ app on your phone is fantastic and the volume levels are good, even in a motorcycle helmet at high speed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headphones bad fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have great sound and even an app to customize your music but doesn’t fit well. The side where the battery is is heavier and always falls out even after adjusting earbuds and wings.

    I would recommend this to a friend