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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,589 reviews
  • Rated 4 out of 5 stars

    Bottom of the top tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price wise they are really exspensive, but performance wise... they are excellent. A few little bugs, like turning off it doesn't always notify you it's off but that is really simple. They do what they are made to do really well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the fins that come with these earbuds. In my opinion they are better than the ones that go over the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connection is solid and sounds quality is really good for the price. They’re great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can customize the base and tones. The sound is better than expected but it was very good with phone calls. I had to hold the Mic up and still was bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price wireless headphones I had to buy me a second pair Great for women at the gun range and working out at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Jaybird wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this wireless headphones for my son as a replacement of a wire headphones. He things they are fantastic! He recommends them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are what I expected and at a reasonable price. I will use them more this summer and I am hoping they hold up. Great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    After one month, won't hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not cheap, yet after one month, the charge won't hold. It states 40%, I plug it in until the light turns green, then when I put them on, it says "charge me." I also don't like that you have to charge it via the extra piece, instead of directly into the headphone itself--you cannot tell what's getting charged--the extra piece or the headphone. I will be returning these, very disappointing! (good sound, though)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are good headphones for exercising and are priced reasonably. The bass quality isn't great and sometimes they become loose in my ears, but for the price I paid these are small issues I can live with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I upgraded my phone I needed something wireless for workouts. These were easy to set up and work. Very comfortable to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inferior sound to non-special editio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a reason these cost $100 less than the MSRP of the Freedom F5; the sound is noticeably worse. I was using the original Freedom for over a year until they completely died on me. I didn’t want to buy the Freedom2 so I bought these. The bass is much thinner on the Special edition and the Special Edition has fewer ear tip options than the Freedom. I still give this 3 stars because it’s still a good deal at $50 but the advertising of Special Edition alongside the other Freedom is deceptive. These simply are not the same earbuds. Best Buy should keep these separate from the the rest of the line-up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new pair of headphones for the gym and these are great! They charge rather quickly and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they work better the expected. I wanted some that will stay in my ears. These stay in very well. Very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller, lighter, more comfortable and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a set of wireless buds for myself at Best Buy, one of the employees offered assistance ... he steered me to the Jaybird - Freedom's. He said that he normally works in customer service and they have never had a set returned. I hadn't heard of these but on his recommendation I decided to try them and if I didn't like them, I'd return them! They sound better than the Beats that my wife has and were less expensive ... they also sound better and are smaller than the JBL's my daughter has.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit are great. However they fail very easily. Went through 5 pairs of Jay Birds in two years (2 of which were the x2's).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound ever!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphones because of the great reviews. Had tried other high end brands and these are far the best earbuds ever.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is so sensitive & noisy even when u breath. Battery is too bad need to be charged twice a day. Overall. Not worth my money.any after market product can do better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average bluetooth headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but there are better products in market now. The bluetooth has some issues but the sound quality is super nice. Budget headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well spent money for good quality headphones, if I had to I will buy them again, best in-ear headphones I've ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great if you’re looking for loud, clear sound, a long lasting battery life and a sleek look.

    I would recommend this to a friend