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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,589 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable and produce a good solid sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite earbuds ever!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my jaybird freedoms for a few weeks now, and don't know how I got through daily life before them. These are my first "higher-end" pair of blue tooth in-ear headphones. I have a pair of SkullCandy Hesh over-ear big headphones, but other than that I've always purchased under $50 earbuds. I got tired of cheap earbuds dying on me and talked to associates at both BestBuy and Apple (Apple heavy household here) to help decide what I should get. These Freedoms were highly recommeded at both stores. I was looking to use them mostly for running/exercise and the occasional use for household chores or lounging around. I have always had a hard time getting bluetooth earbuds to stay in my ears! They usually have bulky/heavy earbuds due to battery/hardware. The freedom earbuds are super lightweight. The bulk/weight is in the controller on the cord behind the right ear. There are six different sizes/types of earbud tips to choose from and four different "wings" sizes to pretty much guarantee a good fit. These can be worn down from the ear lobe, or up and over/behind the top of the ear. I personally like the up and over the top fit, although the traditional down fit was better than most I have tried. The sound quality is incredible! I enjoy the sound equally for running or lounging. There is a free app to download to create your own soundboard or use other's created equalizer settings. It is so helpful to create the perfect sound for any type of music! Back to fit, these stay in while running better than anything else with the up and over ear fit. I also use the included clips to shorten the cord for a precise fit behind my head/neck. I sweat A LOT when i run and these don't fall out and my gallons of sweat don't impact their performance or charging. There is a clip-on charging bit thing that adds additional life during use. Some people have complained about its bulk, but i honestly dont notice it after shortening the cord for a good fit. You get 4 hours life on the earbuds alone, and an additional four hours with the clip on charger. The clip on charger is also what you use to connect to usb charging. I keep everything in the included pouch so i dont lose pieces. I truly love these headphones! I have seen cheaper and more expensive options and i feel like these are a fantastic mid-range price option. Pictures included of up over the ear fit, also with & without battery/charging clip on. And blue tooth connection is very solid and quick to both my iphone SE and apple watch series 1. No interruptions while running connected to my watch and very minimal hiccups while walking around my apt connected to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    Too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones. They give too many options for you to say no. I have small ears, so wearing traditional/over the ear headphones are always falling out/off. I needed headphones like the Bose Ultra (previous purchase) where they fit into your ear concha (had to google term) comfortably. I wanted loud music so I can cancel out the gym noise, Bose wasn't loud enough for me. Wireless bluetooth, loudness, noise cancelation and comfortable fit is found in the Freedom. More than happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Took a couple days to master wearing them, putting them on, but once I did I wasn't disappointed. Great sound and good base. The app that allows you to adjust the eq is great. No complaints. Hopefully the battery lasts long as I have had other stuff with small batteries that haven't lasted long. So far so good and I use them frequently. Running with them is not a problem and they are comfortable if you are used to wearing ear buds. Glad I got these instead of head phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery doesn't last as long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some reviews before buying this product and thought it would be a good. However, the battery life is not very long and last me about two to three workouts. However, sound quality is great! I enjoy how their is an app where you can change the sound settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Lightweight, Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connectivity, lightweight, decent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems finding headphones that are not too big and uncomfortable in my ears. I love how small the piece that connects to the ear buds is and I also purchased the memory foam inserts. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really light,easy to pair and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fit... But 4 stars becoz of the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AMAZING SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE AWESOME. THE FIT IS COMFORTABLE AND THE SOUND IS AWESOME! DOWNLOAD THE APP AND CUSTOMIZE THE SOUND MAKES THEM A++. MUCH BETTER THEN OVERPRICED BEATS, LOUDER AND MUCH CLEARER AND CRISP SOUND.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, Battery life is only 4 hr.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone work great, light weight, great sound quality. They stay in my ears as I run. Did take a little work to find best fit for me. The app is nice to control the sound quality to my liking

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    Stays in my ears!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always had a hard time trying to keep earbuds to stay in my ears. I mainly wear earbuds when I go running but was having trouble finding a pair that provided good sound, that were wireless, and actually stayed put once I started sweating! Finally, came across these! Great product and they stay in place. Easy to adjust and love not having to worry about a wire hanging down in my way. Houston summers get hot and these have stayed in my ears. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since sale price was only $50, it was worth the purchase. Sound is great. Fit in ear is good, except small rubber inserts fall off easily...I lost two of them within the first 2 days. They supply 2 extra, so now I have to be extra careful. A little tricky to get the ear buds to stay in the ear, takes some practice.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Comfortable fit with exceptional sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of earbud options which was helpful for my tiny ears. Very comfortable fit. Love he sound quality - great bass with nice treble. The app leaves a little to be desired, but that's my only real complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not quite the same as the X3s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these are in fact more lightweight and low profile than the X3s, they significantly cut down on battery life (from 10 hrs to around 5). Sound quality and other features are still top notch, however.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great to workout with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several pairs of Bluetooth headphones for the gym (even ran a marathon with one set) and these are the best yet! They fit well, sound amazing, and the extra battery cell is a lifesaver!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable earphones I have used, and sound quality is great. About the same sound quality as my jaybird X2. Battery life is pretty good, especially considering the minimal design and size

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I bought two...no better recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, like others complain, they don't always stay firmly in my ears when I run if I let the control hang from my ear. You have to use the little clips and run the cords behind your ears. If they start to crackle or hum, they just probably need to be reset by turning them off or doing a factory reset (read the instructions) like I had to do on mine. If they're not pairing make sure when you turn them on, you press the on button for a full four seconds and they will search for your device. (Again, read the instructions). You need to use the (((App))) with these head phones or your not hearing all the volume or all the highs and lows!!! Take your time and experiment with the app to get the best sound. I like boosted up highs and lows and only up a little on the mids. I like the silicone ear tips since they seem to seal better in my ears and I can really feel the bass. Yes, the little clip on battery charger is a pain and I've been lucky not to have lost it yet. But because the headphones sound so good I will forgive that and try to keep track of it. I think there the best headphones I've ever owned, wired or Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Broken after one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to get these headphones at a great price on Black Friday. First Impressions were really good sound quality fit everything. I was about to get on a flight and noticed that the headphones wouldn't turn on. I figured out probably the battery is dead. I put the charging peace on and they worked for the entire flight. Wound up charging the piece and headphones and the same thing happen again once I took the charging piece off the headphones. Now they only work with the charging piece attached. So what was originally an eight-hour headphone is now only a four-hour headphone. Plus the weight is doubled. Very disappointed in the quality. My $25 Anker headphones last longer than this.

    No, I would not recommend this to a friend