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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 4,589 reviews
  • Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was between this brand and another more expensive brand. The employee in the store recommended these. I'm glad I listened to him and saved $100. The battery life is good too. I have worn them over 3 hours without having to use the backup battery or plug them in. The cord is a good length. I can hang them around my neck without fear of loosing them. The only bad thing is the silicone ear tips fall off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but they come off my ears from time to time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality for higher price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with this product. I will return it.This connect with my old iPad 2, but it does not connect to my new iPhone Bluetooth, and it is very uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones for working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stay in place well when at the gym or out biking. Solid sound too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color alot better then the white ones. Small enough for my ears which is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were on sale and for the price they are amazing wireless headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth ear headphones are easy to use and charge. Good quality and design.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wireless is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrific for "on the go " activities. Multiple ear pieces fit perfectly to my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My boy loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Use the app to tweak the sound. They are great

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up for $40. Great deal and perfect for the gym. Lightweight and loud

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    not a great experince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stop working after 10 minutes. I went to best buy for an exchange, I give a three for the inconvience of having to exchange my first pick

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Jaybird Products - Stay Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Jaybird Freedom wireless earbuds as a replacement for my existing Sony Extra Bass wired earbuds. They had clear good sound for what I did hear. The first problem was they wouldn't charge past 20%, customer service after a full day got back to me and told me to perform a total reset. After they did charge, the next problem was they wouldn't connect to my Ipod, once again customer service waited another full day and told me about a specific sequence for connecting them. The last problem was audio stuttering where the headphones would stop and start the sound continually. At this point, I contacted customer support on the phone and they were very casual in their response to have me take them back to Best Buy for a refund. This all took place in a total of 9 days. When I returned them to Best Buy I was given the utmost consideration, support, and professionalism by the person in customer service. There was no pushback to return the earbuds and the customer service professional was not only understanding but genuinely wanted to know about my experience. Great job Best Buy, Jaybird I would definitely stay away from at all cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're able to change the sound feedback through the app, no other earbuds are able to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Running Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones for running. Multiple in-ear tips allow you to get the perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to connect with Bluetooth, sound is brilliant really reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was excellent they fit my ears great perfect for listening and talking music and

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely no problems with these while working out. Great set of headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my Jay bird head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband helped my daughter pic out these head phone for me for mothers day. I use them every day with my iPhone watch. Life and working out is amazingly easy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Jaybird - Freedom F5 Wireless In-Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Throw them in during a workout and not worry about them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundtastic!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Love the app! Gives you so many features in customizing your sound quality.

    I would recommend this to a friend