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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,589 reviews
  • Rated 4 out of 5 stars

    Works well so far...pleased with performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was between these and Beats headphones. These had smaller earbuds which was the primary deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for someone else. I love how small they are but I do not like battery/charger. You only get 4 hours without the battery and add'l 4 with attachment. Too much hassle for me. All in all I like my Jaybird X2's much better but it looks like they have stopped producing these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not worth the money. They are advertised for outdoor activities but they will short out. Had these headphones for a year and 4 days after my yearlong warranty expired, the headphones shorted out and no longer work. The company will not replace them because they are 4 days past the warranty. Don't waste your money and buy a better product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Just don't like charger... seems easy to lose. Not as good as beats for bass, still great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an earlier version and the new Freedom is much smaller with comparable sound and better battery life

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn’t that great and battery life is not good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Fairly new technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth earbuds are still fairly new to the market so it still has yet to be perfected..loss of connection at random by simple movements occur which cannot be fixed and it has low volume compared to corded earbuds so I returned my pair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wireless headphones still have a way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with these headphones for a number of reasons: 1. The sound was not nearly as good as the standard iPhone wire EarPods (no bass whatsoever). 2. The were not comfortable in my ears despite the many different sizes of ear pads they gave you. 3. They fell out of my ears often. 4. The battery life was non-existent. I could only use them for about 30-40 minutes before they died and needed to be recharged. That’s less than one lawn mowing. I returned them to BestBuy. Maybe you really need to drop some serious coin on wireless headphones in order to get the same quality as wired headphones but this brand name is fairly respected and I expected more. In the end, I did not think they came anywhere close to the comfort and quality of standard iPhone wired EarPods.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They're Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking that I was going to be blown away, but I was let down. But they are still pretty decent..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone work great and provide hours of music listening ability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jaybird wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are great and wait less and good battery life I feel bit less sound quality then Bose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with some reservation based on some of the other reviews and price. My disappointment with the earbuds results from the average sound quality and non-traditional charging methodology which requires attaching the charging apparatus to the charging dock on the cord. As such, I will probably return these to the store on tomorrow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these Bluetooth earphones to my grandson for Christmas. He gives them a "two thumbs up"!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphones for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones for the price. bluetooth stays connected and they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a few months before I decided to purchase wireless headphones! I love them!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for not knowing the product before hans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use, love it one thing I could say needs improvement is that it could use a long charging cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones!! It took me a few workouts to adjust them to my liking but they are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard about this brand and then I saw that Best Buy had the killer sale for 50 bucks I couldn’t pass it up. Now having them for a little while. I am loving them! I wish I would have bought more of them just to sell since the price is way higher than 50 now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for running. They don’t fall off and the Bluetooth range isn’t bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2nd verse same as the 1st

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a second set of freedom F5 special edition. Still thought the audio was substandard. Piercing, screaching highs and dull lows. the EQ couldn't help me. So i returned this pair as well as the 1st pair. Maybe my expectations are set to high for in-ear headphones. I just want some clean full sound. i don't care about all the other stuff.

    No, I would not recommend this to a friend