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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 4,589 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good sound but difficult to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are NOT intuitive to use. They are often On when you think you’ve turned them Off. It’s easy to press the button to turn them on without being aware of it. Because of that, the battery is always dead when you want to use them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little static on just about every call I take or make. Cutting in and out a lot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good and set up was easy. I wish the cord, between buds, was a little shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my favorite Bluetooth headphones I’ve had in a long time! Love that they last for four hours without needing a charge and can go an additional four hours having the external battery that doubles as the charger connected to them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth connection is super spotty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OOH! How would you like to have to go into Bluetooth settings every single time you want to use your headphones? How would you like that to not even work most of the time? How would you like to have the Bluetooth connection stop randomly every time you use it? Well, look no further. These are the headphones for you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and features of this headphones where great. The only issue that I had was that even after all the different ear size option that I have while doing actual body workouts I could not get them to stay on. While riding my bike or running they were great if you are doing a lot of movements you might want to try something else.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are a poor choice. The sound quality is subpar and the overall design is lacking. In theory they would be great if they performed for longer than a week. My battery died much faster than stated and they were ruined in a run while it rained lightly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are a poor choice. The sound quality is subpar and the overall design is lacking. In theory they would be great if they performed for longer than a week. My battery died much faster than stated and they were ruined in a run while it rained lightly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They're ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough for me but they do stay in my ears

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She loves them. Scant documentation to help get started though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. They synced easily to my phone and FitBit ionic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good One for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good One for the price... Sound quality is not great but overall it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for Bluebuds X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happened across these at best buy and picked them up to replace an aging set of Bluebuds X headphones which were quickly losing battery capacity. nice to have updated headphones with app control for audilo. fit well and good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can have them on at work n you would never know very low key.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not bad, but the fit is awful. Can't seem to keep them in my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound great, not the fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set of Jaybird 2, awesome all i can say, fit and sound, but they would not connect to my devise suddenly. Traded them in on the F5. Great sound but after about 30 min my ears started to hurt. Same experience another time so I took them back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is weak, the app helps with adjusting lows, mids and highs but that still doesn’t make it sound any better than my Apple EarPods. I’m returning them after an hour of use and feeling completely disappointed with the sound. On sale for $50 right now, I can’t imagine anyone paying full $150 for these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gym Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jaybird Headphones are a good headphone but not as good as the Jaybirds X3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK wireless headphones for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable overall but tends to slid off my ear even though I tried to adjust it with different ear bud sizes. Also, I only use the right ear bud for safety reason, the clip provided is not useful at all to secure the unit to my clothing. I need to use additional clips from my previous wired ear buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While making another purchase, I came across this set of headphones with an associate. The associate explained to me it's use also showed me the supplemental parts of headphones. The associate was very helpful and very knowledgeable about product

    I would recommend this to a friend