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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,589 reviews
  • Rated 4 out of 5 stars

    I think the sound quality is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones except they are easy to lose.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, very bad weight distribution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Freebird ear buds before until the power button gave out so I got these as a replacement. They were on sale and I know why, the "new" design here has moved the battery into the control housing so the earbuds themselves are tiny and have no weight (that's good). The problem is that the control piece/battery chunk is now so heavy it pulls the right bud out of your ear all the time, and the new angle of the curved earbud makes it worse. Battery life, sound, pairing, features, everything else is amazing but this is a HUGE design flaw and makes them extremely annoying to get on "just right". I was a big fan on Jaybirds but I'm going to take these back, after 5 workouts I just can't handle them falling out all the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    About average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaybirds are not bad. They could improve on the instructions to put on the ear fins. There appears to be a problem with Bluetooth when the earbuds are connected to a device that has other BLuetooth devices connected. The sound cuts in and out in those situations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but wish it could pump out more bass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger is bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wearing the headphones with the charger is very bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a purchase for a gift. This was a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound but was afraid I would lose them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Wish they did not cone in two pieces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my brother in Brazil where they don't even have it yet . My brother was amaziling happy and satisfy . Crystal clear sound experience . 2 thumbs up . Superb . A liar better than beats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brought as a Christmas gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the color. Will update after use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, Bad sizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpieces are small which initially seemed good but they never really fit nicely in my ear. The weight of the control piece was too heavy and made the right earpiece slip out. Doesn't work well with the over the ear design. The X3's fit me much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just wouldn't stay fitted in my hearts, always falling off. Didn't like that, so, I'll highly recommend the special editions one. Very small and pretty loud, plus they fit quite well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones - I bought them to replace some bluetooth Beats that I wasn't a fan of - these sound better to my ears and are much better at staying in thanks to the "wing" design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jay bird freedom 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love these, but they just don't stay on well. Had multiple people try them and all the same issue. Finally just took them back after half a dozen people tried them on and had a problem. I don't want a pair that I need to keep adjusting

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to get used to the headphones turning on and off depending on what application I was using. My phone is also my work device, so conf calls, WebEx app, and Jabber all work differently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones seem to work really good. They're not quite as comparable to the Dre beats but they seem to work pretty good especially when you consider the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO YOURSELF A FAVOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just great all around and as they update the app and software they'll only get better. Packaging, quality...its what I expected from JayBird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not normally a guy to buy such hi-end headphones but I'm not disappointed at all. The app that comes along with it makes it so much fun and easy to program them to whatever you're listening to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use and have great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to put on when I ride my motorcycle and to have on around work. I am not a gadget guy so they needed to be easy to use. these were easy to understand and use, even for us old guys...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Died on me and skips often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They disconnect often and now I have a dead set due to battery issues. The battery died on me. I loved it, but It is a pain to have it skip free music and the battery is bad bad quality and delicate.

    No, I would not recommend this to a friend