Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $112.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,589 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Lost and Found

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but I lost them and found them more times than I care to count. They are so lightweight that they kept falling off, if not in my ear. I ended up returning them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice concept but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice concept having the detachable extra power source but because of the position of the source it causes the headphones to sag to one side more than the other. At first it was okay but now its a bother and I haven't used them in weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for someone and they’re perfect - he uses them at work and at the gym. Headphones last all day so he doesn’t have to worry about the battery running out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid, not spectacular

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the Jaybird X2 earphones, so wanted to check out the "latest and greatest". I agree with other reviewers, the in line mic/battery is a bit offputting and the feel in ear is a bit odd. Overall I'd go for the X3 or the Beats by Dre.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few tries with the different size wings to get the right fit. Side with speaker is heavy and pulls. Sound isn't wonderful but better than others I've tried. I don't have people complaining they can't hear me when I make a call on them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult getting the Bluetooth to connect, I have several other Bluetooth devices w/o any problem. I, personnaly, didnt care for the ear buds...the sound was so-so and the buds never felt right. I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones. However, ear bud tips fall out and are easily lost. I replaced them with the cushioned tips and had the same problem. Also, I don’t like the fact that you need to remove the right headphone to answer a call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my college son that plays baseball. He loves them for his workouts. The ear pieces fit good and the strap makes sure he doesn't lose them while running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have super small ears, and these fit perfectly without feeling too big or too loose. Comes with plenty of options for any other type of ear as well. Battery goes on and on and on.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not So Durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought these for my girlfriend. 6 months later they won’t charge properly, they will only charge to 20%. Wouldn’t recommend. I would rather invest in powerbeats.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone had subpar sound quality and terrible battery life unless you attach the huge battery pack on it which is uncomfortable. Returned this and got AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great----a friend requested them for Christmas and there they were!! So easy and can always rest assured Best Buy stand behind their products!! Great gift!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II have tried the Bang & Olafson along with Bose and others. These headphones are the best by far. The equalizer app allows total freedom in contouring the sound to your liking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble keeping these in my ears when working out. I don’t recommend buying these to work out with. The sounds quality is good and they are great for using them for anything but working out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones!! Tried many wireless but nothing I have found compare. They actually stay in when I am working out and the sound quality is second to none!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    one of my worst choice ever made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of unnecessary hype given to the product. bought two.. but returned after using them for 2 weeks. Remote is very heavy and buds wont stay.. you have to adjust them a lot and forget about working out with them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many choices on the type and size of the earbud, you can't help but find one that fits. My only "complaint" is that the tips can come off easy. The sound is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my son. He absolutely loves them. They did accidentally go through the wash, (luckily not the dryer) and thank goodness they still work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these in multiple trips and outings. Super easy to charge and use! Comes with a nice bag for storage, carrying. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Black Friday Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday purchase because it was a good price. Became a item I use daily, very useful as it connects to multiple devices at same time.

    I would recommend this to a friend