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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 4,589 reviews
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband for his birthday and he loves them. He likes that they are so versatile.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Good audio, but overall quality is not there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually did like the audio that was produced with these headphones; however, after 3 months of use, the headphones no longer turn on. It first started with the the headphones not being able to turn on without having the charging adaptor connected onto it and then fairly recently, it simply does not turn on despite it being "fully charged".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for someone on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our grandson for Christmas. He set it up with the directions included. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not fit properly, very very uncomfortable. Battery life is not the best, bad about 4hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and great quality, especially the long 8-hour battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died within 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy Jaybirds because they are "sweatproof." My original Bluebuds X are still going strong after about 4 years. These new ones from Jaybird died from me sweating. They work fine dry. Then once I start sweating then they shut off, over and over... This started about a month and a half ago. Since I had registered them through jaybird's website for the warranty I figured I would write a review afterwards. Well jaybird's support said it was the battery through chat help. I use technology everyday and consider myself tech savy as I jailbreak things all of the time and fix electronics and computers all of the time. The lady on the chat didn't want to hear the issue. She said it was from overcharging them and wouldn't hear it when I explained my older jaybirds were still going strong being charged the same way. Another issue I found was while doing certain movements the sound cuts out. I have moved on to some other sweatproof Ankers for a better price and DON'T cut out doing the same exercises for about 1/6 of the price! I will not be going back to Jaybird with the terrible support they have and the fact the headphones stopped working after 6 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Earphones for Active People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether I'm doing the lawn, going for a bikeride or walk, this is a nice earphone to take.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't pass on the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only gripe I have is that when I go for a run and my phone is in an arm holder the Bluetooth connection can be of poor quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave them as a gift - person seems to enjoy them on walks and traveling .

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poor fit and control bar on left side too heavy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning these because they fit so poorly and the volume control makes them heavy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There’s a reason they were on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Couldn’t get the fit right and therefore never sounded that great. Returned and still looking for something that works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the second generation jaybirds. I purchased these headphones for my mother. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter and she loves them. They are great for working out in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wireless headphones. Makes running so much easier not be connected to a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best product. I couldn't find any other better product anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great the battery life is ok. The app is great for creating your own setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are perfect for everyday use. I would recommend for the price of $50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones and no one comes close to best buy's deal of the day prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved first pair but misplaced them. Bought this pair on sale and couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best head phones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Bought this pair just for my gf I loved them so much. I highly recommend this.

    I would recommend this to a friend