Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $112.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 4,589 reviews
  • Rated 3 out of 5 stars

    So far it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. Sounds ok, not too bulky. Will have to wait and see if they last longer than the Bose version I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife these for Christmas. I tried them out and afterwards bought a pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but right side to heavy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear piece always pulls The left side and make it real uncomfortable . Have to use the clip to your shirt kind of a hassle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got them first and I tried them and love them. Now we both have a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for begineers

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I purchased these headphones and its great!!! and awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as they get for running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this product is as good as they come for running and crosses over for driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wireless headphones for my wife. She works out with them all the time. She likes them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but a little bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good wireless earbuds, but they are a little bulky from the battery area. Also, they ear pieces are ill fitting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them for a few weeks now, and I love them. Fast charging, and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three years no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone No issues cents purchase date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freedom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great product and they are easy to use and they don't move all over the place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not totally happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still trying to find the right fit to prevent the buds from coming out of my ears while running. seems to sync ok but not perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not a lot of bass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to feel the music when I am working out. these, even though you can customize the sound, bass is not its strong feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones ,easy set up and use, alot of accessories included for custom fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It locks out background noises. Great to not be attached to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Only downfall is I would have liked a bigger shirt clip and more color variety.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all costs, Junk!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever. I Purchased these to use while running, I run a LOT and these were promoted as sweat proof. First pair worked for about six months, then abruptly stopped working. Called Logitech and customer service shipped me a replacement pair. First replacement worked for about two months, then same result... Just stopped working. Called customer service again and they agreed to ship a second replacement. The customer service rep let it slip that they had a LOT of complaints about these with the same problem and their engineers were trying to find out why they had such a high failure rate. Second replacement failed on the first run.... Called customer service AGAIN and this time they shipped me an X4 headset. but they said this was the last replacement they would send..... the X4's failed on the second use.... Four sets, and four failures... these are serous JUNK! Do yourself a favor and google "Jaybird Freedom Failure", you'll find a LOT of complaints about the same issue.....I wish I had done that research before wasting my money on these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Convenient but Uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece is very uncomfortable could not wait long enough to see how long it held a charge because it caused ear pain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and he loves them!!! Couldn't be happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freedom f5 head phones there customer support people are also amazing

    I would recommend this to a friend