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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,589 reviews
  • Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson uses them when on the bus for sport trips says they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for running, walking, biking and more. Very versatile and stay put.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded my daughters expectations. She never leaves the house without them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone on these is too heavy. It'll end up falling from your ear a lot, I had to return these after a few days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It Does the Thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Have enjoyed using them when running, cleaning, or playing D&D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been very good for use on daily workouts whether running or lifting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workout headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very practical and good for workouts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift instead of beats because of reviews. So far they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had previous model for years and was extremely satisfied. great technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones. Difficult to stay in the ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Difficult to stay in the air They have a lot more difficult to keep and ear than the previous models.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girl friend and she loves them! Never any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headsets! Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend showed me this product I especially like the ear piece adjusters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Wouldn’t replace them for any other headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and great product would recommend to friends or family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    sound quality was too bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are looking for bright quality with little bass these are for you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent pair of wireless earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with many other reviewers, I bought the "special edition" pair that were on sale for Black Friday for $49.99. I've been using these for a couple of days and I absolutely love them and can agree with what some of the others reviewers are saying, but disagree on some complaints as well. What I like: For starters the sound is great, maybe I'm biased because my other pair of earbuds I was using for working out were $13 JVC earbuds that sounded like the music was coming from a tunnel five miles away, but the sound quality is great. I highly recommend downloading the app for these earbuds as well (it's free) and you can further adjust the sound settings to your liking. Also, take time when you first open them to see which fins and ear bud sizes fit your ears the best. I just ripped the package open and put them on how they were. After a 1.5 hour workout my ears hurt because the bud size was too big and the fins were also a little large. Range: I was amazed at how far the Bluetooth range is for these earbuds. I could walk from one side of a dumbbell rack to another (so lets say about 15-20 feet) and still hear the music crystal clear. What I don't like: As many other reviewers have pointed out, the control piece on the earbuds is in a very awkward place. If you don't use the little cord clips that shorten the slack, the control deck sits right next to your jaw and looks weird just hanging there next to your face. Also, as others have pointed out, the control deck being in such a weird spot causes the right earbud to tug out of your ear. I didn't notice this problem for weightlifting activities, but absolutely for running/jogging. I will say using the little clips that shorten the slack sort of help with the control deck tugging the earbuds out of your ears. Battery: Without using the external battery pack, the battery life is pretty mediocre. I fully charged these earbuds before using them and after my first workout (1.5 hours) they were down to 78% battery life. Not terrible, but not great for being brand new and only charged once. Overall for the money I think these are great wireless earbuds. I wanted a pair of earbuds for fitness activities that sounded great and got rid of the annoyance of wired earbuds tugging and getting snagged all the time when working out and so far these Jaybirds have answered that. The price is right in my ballpark as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these earbud they are loud and I highly recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so-so but gets the job done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they get the job done but ran into quality issues and had to make a warranty claim.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not so good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery drain very quick. Bad product. I would not recommend for anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of these headphones. Easy to pair and use!

    I would recommend this to a friend