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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,589 reviews
  • Rated 3 out of 5 stars

    Alright product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for a few days and they didn’t meet my standards

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted wireless earbuds for training, however the 4 or so hours it gives is nothing compared to the cheaper products that offer more time, as well as the portable battery, which is honestly ridiculous. It couldn't fit my ears anyway.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking headphones just couldn’t get to connect with my phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is not sitting ear right... Battery life is very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound but they hurt my ears the buds were a little hard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice prompts are annoying. They are stuck at the default volume level and there is no way to turn them off. This is incredibly annoying when I listen at the lowest level and the voice prompt goes off at max volume. I want to get straight to listening to music without announcing the battery level which I can view from my phone anytime. The ear fins are a great idea however the sizing just does not work for me. The mediums aren't snug enough to keep them from falling out every 2 minutes and the larges are too big that my ears start to hurt after wearing them for 15+ mins. Powering them off shouldn't take five seconds. There are times when I want to hear my surroundings. It should take a less than 2 second hold of the button to shut down. Also it's incredibly annoying that they power down when you plug in the battery pack.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like for the price I paid, the fit should be much better!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best out there. Fit was kind of not so great for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good and just broke after a couple months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable AT the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was completely unuseable for me. The sound quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earphones, could be better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hard to keep in your ears, other than that they work great!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is good !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it O expecting better sound for the price, but is ok !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like little heavy other than that it is a good one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok but the ear buds don't work well, had to use my bose ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones but I really didn't like the feel in my ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not comfortable on the neck and did not serve my needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for Runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my headphones and was very exited to try them out ! I did love the sound , However they are very uncomfortable and fall out of your ears about 2 miles in to a run . For that reason I returned them and do not recommend for an athlete

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s late and I still haven’t received it! Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't recommend to customer .. won't work good .. thanks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless headphone do not have same sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for wireless but do not match wired sound quality

    I would recommend this to a friend