Customer Ratings & Reviews

I did not care for this product. Too many little parts to assemble. Sound not as expected. Very disappointed because I expected a great sound based on consumer reports review.

I originally bought these. As soon as I got them to the car and tested them I took them straight back in. They did not fit well in my ears and they sounded cheap!

The earpieces are not comfort. They also fallout occasionally in my ear when I try to remove the headphones. I wish I would have bought the Bose headphones instead.

Product didn't last long. You can spend only slightly more for a longer lasting product with better sound and longer charge.

Sound is terrible even with app and the head phone do not stay on head. No over the ear clip like beats. Only positive is they are sweat proof unlike beats.

Over accentuated high frequencies. No real balance between lows, mids or high frequencies even after exhausting app EQ. Makes for listener ear fatigue.

Poor quality in sound, none of the piece fit right in my ears. I exchanged them for the beats2 wireless! They are a way better product then the jaybird

For the price of this product I thought it would be much better...already shorted out...thought it was more durable then it is...very unsatisfied

I bought these headphones to replace my Beats that finally died (I sweat alot when I run.). I bought the Jaybirds because they were on sale and I had read favorable things about them on Run Keeper. Really wish I would have spent the extra money on a new pair of Beats. The sound quality of the beats is far and away better than Jaybird even after 30+ minutes of playing with the Jaybird sound app. Wish I could return the Jaybird and get my money back.

Extremely large control / battery box makes it very uncomfortable to wear.. has been replaced by the newer versions which are alot better

I recently had chance to try PopwerBeats2 wireless, Bose Quiet Comfort 20 and 25, Plantronics Back Beat Sense, Jaybird X2, and several others (two sony headphones, Mpow bluetooth, IdeaUSA phones, etc) looking for right headphones for me, and finally found this Jaybird Freedom. Here I mostly compared Freedom with X2 as other phones just simply had inferior sound quality (or biased sound eg BackBeatSense with little bass) or not comfortable (eg., Bose noise canceling caused weird air pressure change in my ear drums which made me sick within an hour of use). Anyway, here are my thoughts Sound quality All of above mentioned phones sounded not bad or good (with my iPhone5s) but Jaybird Freedom was simply better than all those. Freedom has well balanced and rich sound with deep and rounded bass/mid but still maintaining crystal/detailed highs, which all makes remarkably pleasant and impressive hearing that I have never experienced with all the other phones that I've tested. And this was just default setting of Freedom! You can even further make it better sound using MySound App. Because I liked the default setting a lot, I haven't tried it yet. Because I liked the price of X2, I tried several EQ settings to make Jaybird X2 to make it sound similar to Freedom but nothing worked, which made me think that Jaybird made something different for Freedom (not just modifying its bud shape) that sounds fundamentally better than X2. I will not talk about other phones, but Bose QC20 and 25 sounded a little boring. They sound great but not impressive as Freedom. Fit Comparing with X2, I can say Freedom is better. Even with the slightly heavier remote, Freedom didn't fall off at all even without the clips they provide. If you need really tight secure fit, you can always use clips so that the remote controller doesn't dangle under your ear.. I used X2 and Freedom more than 3 hours straight and found Freedom was more comfortable. I think this is due to the smaller buds that fit better in ear canals. Battery Freedom lasted for more than 4 hours (close to 5 hours I think). I can't say 4 hour battery is better than 8 hour of X2 although the battery pack provide quick full charge for additional 4 hour. I think this is trade off for having better sound quality/fit and perhaps better look as well. Bluetooth connectivity Connects to up to 7 devices. I haven't tried more than 2 but no problem at all so far. No single drop. Noise isolating Bose noise canceling is like magic, and better than Freedom in terms of noise reduction but Freedom blocks out amazingly well too (about > 80~90% reduction) which makes even better environments for enjoying high quality sound. PowerBeats2 had nice sound quality with good bass but it is almost like open phones and can't hear the details unless you increase the volume. Summary if you are waiting for X3 to come out, I recommend getting Freedom (if you don't care recharging them more frequently) as I expect no improvement of sound quality in X3 except the availability to utilize MySound app (and the battery life will be reduced to 7 hours due to smaller size). If you believe customization of EQ setting can't change the fundamental performance of phones and you are looking for best sound quality bluetooth phones, Freedom is what you need.

While I love the app and the sound quality, these were the most uncomfortable headphones I have ever owned.

Sound was ok, fit was borderline but extra battery pack was what made me take it back. The extra weight of that battery pack was too annoying .

If you sweat when you workout and intend to use these as your main set of earbuds, DO NOT PURCHASE THESE!!!!!! I purchased these earbuds in June and Best buy was incredible and replaced the first pair that stopped working on the spot, however, it's now September 4th and my SECOND pair have stopped working. These do not stand up to avid workouts.

Did not charge after 1 week of Gym use. I do not like the 4 hour battery attachment. The X2 much better.

These are designed to stay in your ear with only the ear bud and a special fin that fits inside your ear. Mine keeps coming loose.

I used the apple powerbeats before, they sucked. Decided to buy these as they were on sale. The sound was ok they seemed promising to be sweat resisiting but i could not even go one full gym day (1hr) without them CONSTANTLY falling off my ears. I tried wearing both suggested ways but they did not stay in. I tried all plug sizes. I had to return them i was so excited to try a different brand of wireless earphones. They let me down.

Assembly required! Very awkward fit and the battery is so heavy when in use it pulls the earbud out of your ear. Sorry I purchased them.

They did not fit my ear well nor stay put when I tried to use them. I was not using while being active, just for driving.

Very disappointing, didn’t work u less the battery pack was attatchedand plugged in.