Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $112.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 4,589 reviews
  • Rated 1 out of 5 stars

    Not a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this product for 2 days before returning to the store due to excessive static in the right earpiece. When I returned mine, I noticed another return to the same store moments before my return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jaybird

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jaybird i received worked for about 4 days and the earbud broke. The earbuds while working out, were constantly falling from ear. And the sound was ok, nothing to write home about.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning pair from out of box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would charge all nite and it was still day 20% charge and say "charge me" when I turned out. Granted it lasted long , but I don't like that it never showed as fully charged. Returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 4 out of 5 stars

    Took some getting used to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a pair of wireless headphones and originally was looking to get a pair of LG tones or maybe even Beats but I saw that there was a pretty good sale. Conflicted between these and the X2's, but after talking to an associate for a couple of minutes I decided to go with the Freedoms. I like that it came with the wings which help security. The Mysound app sounded cool to so I thought I'd give it a shot. Still haven't quite figured out the MySound App yet, and I did have issues figuring out which wings and buds would fit best. After a couple of days I found the right combination. The mic/remote makes it a little heavier on the right side, causing the earbud to feel like it's about to fall out. But I don't use these for exercise so it's not a big issue. For the price I paid, they're pretty solid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned to store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm sure some people love these headphones, I didn't like them. They didn't say in my ears, no matter which inserts I used and I tried them all. They just weren't comfortable at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great potential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    failed twice, first time within 45 minutes. Second time it started working again but they are so uncomfortable, I gave up and move to another brand. Could be my ears, who knows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing sound. Poor fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use during exercise. Sound quality was very tinny. The basic IPhone headphones sound better. I couldn't get a comfortable fit and returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought these on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the app the sound was not very good at all, could not get to fit comfortably in my ears no matter what tip I used. Returned and bought Beats X.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulky piece where you control the volume is a huge design flaw as it's too heavy for the headphones and will fall out of the ear easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy the BOSE

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of the price point compared to the Bose quickly returned them do to poor audio quality and purchased the BOSE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great unless you want to connect to an iPad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great using the iPhone. But, they will not work with an iPad. I even checked their website for support. Nope, doesn't connect to an iPad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Wireless Headphones I Have Ever Used!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several different wireless headphones over the last couple of years, and none of them even come close to the fit, sound and versatility of the freedom F5 earbuds. I am a pretty active guy that is always on the go, and I was looking for earbuds that would work well in many different scenarios, working out, mountain biking, running as well as when I am traveling through a busy airport for business. Many of the other earbuds I have tried either don't have the battery life to keep up with me, the overall fit isn't comfortable, or they fall out of my ears constantly. Once I put these on, I almost forget that I am wearing them, and the sound is incredible. Happy with the purchase and would recommend to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this as a gift and turns out it never came with the important charger piece. How are they suppose to use it with out the charger?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been thru 2 pairs and both have the same problem, they just stop charging!!! Spend a few extra dollars and go with a different brand!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not stay on your ears. You're paying for the package it comes in. I took this product back less than 24 hours for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning these and so will my husband, we don't care for them at all as a matter of fact we went back to using our old LG Tones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the headphones. Spent more time fumbling with them to make them stay in my ears than I did wearing them. Regret the purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy the Bose ones instead

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didnt hold a charge and then only worked with the additional batter pack attached. Traded in for the bose, no problems with those.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are poor do not buy. The foam inserts don't stay in your ear and the sound is not as good as a pair of 28.00 ear buds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw other negative reviews based on how the controls dangled by ear which is my pet peeve, so I didn’t even bother keeping

    No, I would not recommend this to a friend